Activity
From April 06, 2018 to May 05, 2018
May 04, 2018
- 16:39 Support #8459 (Work Completed-End life cycle): [SCP ID :##4561##] : Data Housekeeping issue
- HI Chee Ping
Kindly attend this case....
May 03, 2018
- 17:11 Support #8454 (Pending Customer Feedback): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIATO...
- As our conversation, customer retry to login within 15:12 PM, 15:13 PM , 15:14 PM and successfully login and initiate...
- 15:49 Support #8447 (Pending Customer Feedback): [SCP ID :##4547##] : Customer unable to ‘print receipt...
- ssue related to [Request ID :##4536##] : AGRONET - 3rd party trnx return session expired
Customer facing issue at... - 15:44 Support #8452 (Pending Customer Feedback): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment...
- 15:44 Support #8453 (Pending Customer Feedback): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID ...
- 14:43 Support #8453: [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID : 0202524 - KADIR,WONG,LIN &...
- From our discussion, user never success to login.
User unable to login cause by wrong password or Security token,... - 13:03 Support #8455 (Closed - End of life cycle): [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER M...
- Hi Stephanie
Please attend this case... - 12:57 Support #8454 (Closed - End of life cycle): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIAT...
- Hi Stephanie
Please attend this case... - 12:57 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...
- Issue cause by deadlock. It cause the data not updated correctly.
[5/2/18 12:03:32:583 SGT] 00000194 SystemOut ... - 12:52 Support #8453 (Closed - End of life cycle): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID...
- Hi Stephanie
Please attend this issue....
May 02, 2018
- 15:28 Support #8452 (Work Completed-End life cycle): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pay...
- Hi Stephanie,
Kindly attend below request....
April 27, 2018
- 13:17 Support #8447 (Closed - End of life cycle): [SCP ID :##4547##] : Customer unable to ‘print receip...
- Hi Stephanie,
Kindly attend below request....
April 26, 2018
- 16:16 Support #8371: SCP ID :##4504##] : Unable to perform FTL-Single user _Invalid OTP (ID-0198498) SA...
- no feedback from izzati.
- 15:58 Support #8422 (Pending Prod Deployment): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be approv...
- Issue: Allow service need to be added for approver at user management.
Solution: add service in IBAM
Have ask i... - 15:57 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...
- Issue cause: Duplicate <c:if> in jsp
Solution: update the JSP to production.
Note: give the patch to ilah at 25...
April 25, 2018
- 17:16 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...
- Hi Stephanie,
Kindly attend below request.... - 12:04 Support #8425 (Pending Prod Deployment): [SCP ID :##4540 ##] : Payroll trnx - session expired wh...
- Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm... - 12:03 Support #8420 (Pending Prod Deployment): [SCP ID :##4536##] : 3rd party trnx return session expir...
- Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm...
April 24, 2018
- 17:12 Support #8425 (Closed - End of life cycle): [SCP ID :##4540 ##] : Payroll trnx - session expired...
- Hi Stephanie.
Kindly attend below request.... - 16:27 Support #8416 (Pending Customer Feedback): [SCP ID :##4532##] : Request To update AGRONet login s...
- OPG have updated to latest version.
- 15:30 Support #8422 (Closed - End of life cycle): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be app...
- Dear Stephanie,
Kindly attend below request.... - 14:30 Support #8420 (Closed - End of life cycle): [SCP ID :##4536##] : 3rd party trnx return session ex...
- Hi Stephanie,
Kindly attend below request....
April 23, 2018
- 17:47 Support #8412: [SCP ID :##4531##] : Create New SI for Instant Transfer - reciept blank
- Kindly Close.
Not able to replicate issue. - 14:15 Support #8416 (Closed - End of life cycle): [SCP ID :##4532##] : Request To update AGRONet login ...
- Hi Stephanie,
Kindly attend below request.... - 13:48 Support #8411 (Pending Prod Deployment): [SCP ID :##4530##] : SI Instant transfer issue
- Root Cause: Charges value not correct.
Solution: Putting the decimal point in charges
Patch path: D:\was-work... - 13:34 Support #8410 (Pending Prod Deployment): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM
- Root Cause: JSP got duplicate </cif>
Solution: remove the duplication in JSP
Have sent to ilah to be update in ... - 10:29 Support #8412 (Closed - End of life cycle): [SCP ID :##4531##] : Create New SI for Instant Transf...
- Hi Stephanie,
Kindly attend below request.... - 10:00 Support #8411 (Closed - End of life cycle): [SCP ID :##4530##] : SI Instant transfer issue
- Hi Stephanie,
Kindly attend below issue.
# SI instant transfer reciept display charges of RM53 instead of RM0.53.... - 09:46 Support #8410 (Closed - End of life cycle): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM
- Hi Miss Stephanie,
Kindly attend below issue....
April 18, 2018
- 09:46 Support #8374 (Closed - End of life cycle): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver...
- Issue closed in SCP.
- 09:45 Support #8371 (Pending Customer Feedback): SCP ID :##4504##] : Unable to perform FTL-Single user ...
- Pending log file.
Already remind to Izzati. - 09:40 Support #8364 (Closed - End of life cycle): SCP ID :##4498##] : CANNOT LOGIN APPROVER (ID : 01974...
- Issue closed in SCP.
April 12, 2018
- 12:14 Support #8374 (Pending Customer Feedback): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver ...
- Root Cause: Approval Matrix not set up
Solution: Update Approval Matrix and initiate the transactions again - 09:40 Support #8374 (Closed - End of life cycle): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver...
- Hi,
Kindly attend below request:-
Customer unable to see pending transaction when she login using 'approver' id :...
April 11, 2018
- 11:58 Support #8364 (Development / Work In Progress): SCP ID :##4498##] : CANNOT LOGIN APPROVER (ID : 0...
- Error Code 99.
May be cause Wrong OTP. ask izzati to ask user to retry or check with SM team.
- 09:19 Support #8371 (Closed - End of life cycle): SCP ID :##4504##] : Unable to perform FTL-Single user...
- Hi,
Kindly attend below request:-
Kindly assist to check on this matter, This customer unable to perform FTL for ...
April 10, 2018
- 12:53 Support #8363 (Closed - End of life cycle): SCP ID :##4497##] : Fund Transfer To Joint Account
- Issue closed in SCP.
- 12:52 Support #8362 (Closed - End of life cycle): SCP ID :##4496##] : CHECKER UNABLE TO APPROVE USER MA...
- User report that the username was successfully approved.
Issue closed in SCP. - 12:51 Support #8354 (Closed - End of life cycle): SCP ID :##4492##] : URGENT : CHECKER UNABLE TO APPROV...
- Issue closed in SCP.
- 12:51 Support #8353 (Closed - End of life cycle): SCP ID :##4491##] : id: 0195494_MADACORP AGROSERVICES...
- Issue closed in SCP.
- 12:50 Support #8349 (Closed - End of life cycle): SCP ID :##4489##] : id: 0195461_CA Locked
- Issue closed in SCP.
April 06, 2018
- 13:35 Support #8363 (Pending Customer Feedback): SCP ID :##4497##] : Fund Transfer To Joint Account
- 13:34 Support #8363 (Pending Prod Deployment): SCP ID :##4497##] : Fund Transfer To Joint Account
- System behavior as system recognized account number as own account (return by host)
- 13:26 Support #8362 (Pending Customer Feedback): SCP ID :##4496##] : CHECKER UNABLE TO APPROVE USER MAI...
- Root Cause: Deadlock
Solution: To retry on approving user.
If error persists, provide script to update pending fla... - 12:18 Support #8364 (Closed - End of life cycle): SCP ID :##4498##] : CANNOT LOGIN APPROVER (ID : 01974...
- Hi,
Kindly attend below request:
Customer cannot login his approver account. When login, error appear "inactive... - 12:13 Support #8363 (Closed - End of life cycle): SCP ID :##4497##] : Fund Transfer To Joint Account
- Hi,
Kindly attend below request:-
Kindly assist me to find the solution to this problem.
Customer report that... - 12:11 Support #8362 (Closed - End of life cycle): SCP ID :##4496##] : CHECKER UNABLE TO APPROVE USER MA...
- Hi,
Kindly attend below request:-
Kindly help me to check on this username. User report that they got the followi...
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