B - Production Support » Agrobank Support

November 16, 2018

11:11 Support #8824 (Closed - End of life cycle): SCP ID :##4757##] : no receipt for instant transfer 2...

Issue closed in SCP. Zahir Abd Latif

November 15, 2018

17:20 Support #8871 (Closed - End of life cycle): SCP ID :##4790##] : Account & banking > transactio...

Hi,
Kindly attend below request:-
Customer get session expired when access to Account & banking > transaction his... Zahir Abd Latif

November 14, 2018

13:50 Support #8865 (Work Completed-End life cycle): SCP ID :##4784##] : ibam pending list - edit profi...

Hi,
Kindly attend below request:
When click this TRACKING ID to approve, the error display “ Service is currently... Zahir Abd Latif

13:38 Support #8864 (System Integration Test): SCP ID :##4783##] : 13/11/2018 Approval screen not displ...

Hi,
Kindly attend below request:
Approval screen not display “edit account management” in the approval list.
W... Zahir Abd Latif

October 25, 2018

14:40 Support #8835 (Work Completed-End life cycle): [SCP ID :##4768##] : instant transfer unsuccessful

Issue cause by user daily limit
Solution: Ask user to increase the limit Stephanie Sufrapto

14:39 Support #8824 (Pending Prod Deployment): SCP ID :##4757##] : no receipt for instant transfer 22/1...

Issue caused by deadlock.
Will see the progress in mobile token migration Stephanie Sufrapto

12:28 Support #8835: [SCP ID :##4768##] : instant transfer unsuccessful

Update title redmine. Stephanie Sufrapto

11:48 Support #8835 (Work Completed-End life cycle): [SCP ID :##4768##] : instant transfer unsuccessful

Hi,
Kindly attend below request:
Transaction ID
20181025000016829637
Transaction Description
New Instant... Zahir Abd Latif

09:42 Support #8821 (Closed - End of life cycle): SCP ID :##4753##] : Initiator got session expired whe...

Issue closed in SCP. Zahir Abd Latif

October 24, 2018

16:50 Support #8821 (Pending Customer Feedback): SCP ID :##4753##] : Initiator got session expired when...

Zahir Abd Latif

16:44 Support #8821: SCP ID :##4753##] : Initiator got session expired when upload bulk payment.

HI zahir,
can close the issue. Issue cause by share folder not accessible. Agrobank need to solve this.
Thank you Stephanie Sufrapto

16:04 Support #8821: SCP ID :##4753##] : Initiator got session expired when upload bulk payment.

Hi Stephanie,
Any updates on the issue?
Thanks. Zahir Abd Latif

October 23, 2018

10:11 Support #8804 (Closed - End of life cycle): SCP ID :##4734##] : Viewer ( tokwan2018 ) unable to ...

Issue closed in SCP. Zahir Abd Latif

10:10 Support #8820 (Closed - End of life cycle): SCP ID :##4752##] : astro trnx details not complete

Issue closed in SCP. Zahir Abd Latif

October 22, 2018

14:38 Support #8824 (Closed - End of life cycle): SCP ID :##4757##] : no receipt for instant transfer 2...

Hi,
Kindly attend below request:
Details Transfer:
- Jenis transfer : Instant transfer
- ... Zahir Abd Latif

October 19, 2018

10:23 Support #8819 (Closed - End of life cycle): SCP ID :##4751##] : UNABLE TO ASSIGNED TOKEN :PERTUBU...

Issue closed in SCP. Zahir Abd Latif

10:23 Support #8818 (Closed - End of life cycle): SCP ID :##4750##] : UNABLE TO ASSIGNED TOKEN :EAST CO...

Issue closed in SCP. Zahir Abd Latif

October 18, 2018

16:16 Support #8815 (Work Completed-End life cycle): SCP ID :##4747##] : bulk status not update

Provide query :
select
select * from BIB_BULK_PAYMENT_HISTORY where BATCH_ID in (
'11828301147',
'11828301146',... Stephanie Sufrapto

16:14 Support #8804 (Pending Prod Deployment): SCP ID :##4734##] : Viewer ( tokwan2018 ) unable to log...

patch for query enhancement at path D:\was-workspace\01 Download WAR files from Penril\Query Enhancement\patch_20181002 Stephanie Sufrapto

16:13 Support #8791 (Work Completed-End life cycle): SCP ID :##4724##] : unable to activate security to...

Issue cause by error code from SecureMatric 51 when activate (bind token) and error code 55 when revoke (unbind) toke... Stephanie Sufrapto

16:12 Support #8820 (Pending Customer Feedback): SCP ID :##4752##] : astro trnx details not complete

The reason the details not shown is the data failed to input to database.
From the error log we found the exception... Stephanie Sufrapto

15:22 Support #8821 (Closed - End of life cycle): SCP ID :##4753##] : Initiator got session expired whe...

Hi,
Kindly attend below request:
Initiator got session expired when upload bulk payment.
date/time as below:
... Zahir Abd Latif