Activity

From December 03, 2018 to January 01, 2019

12:54 Support #9161 (Work Completed-End life cycle): SCP ID :##4834##] : Invalid OTP: Hi,
Kindly attend below request:-
Guide customer to revoke token and assign token but still unsuccessful. He get ... Zahir Abd Latif

12:12 Support #9149 (Closed - End of life cycle): SCP ID :##4833##] : recurring payment issue: Hi,
Kindly attend below request:-
Customer had set a recurring payment through Agronet to Maybank but there was n... Zahir Abd Latif

10:42 Support #9105 (Work Completed-End life cycle): SCP ID :##4824##] : epay trnx not captured in ibam...: Issue cause by deadlock.
Solution: suggest agrobank to run the housekeeping at production everyday Stephanie Sufrapto

13:02 Support #9108 (Closed - End of life cycle): SCP ID :##4825##] : bulk payment failed upload - sess...: Hi,
Kindly attend below request:-
Recently BIB keep facing session expired issue during bulk upload due to below ... Zahir Abd Latif

17:54 Support #9105 (Work Completed-End life cycle): SCP ID :##4824##] : epay trnx not captured in ibam...: Hi,
Kindly attend below request:-
There were successful transactions captured as Epay Extra but not found in AGB ... Zahir Abd Latif

11:50 Support #9014 (Pending Customer Feedback): SCP ID :##4817##] : bulk payment failed update status: Root Cause: Cannot identify as no error in log file.
Manage to create file in "Encrypted Folder" but not in "Upload ... Yap Kah Yan
10:22 Support #8864 (System Integration Test): SCP ID :##4783##] : 13/11/2018 Approval screen not displ...: Issue cause by Loan Account number not passed checking on valid account number.
Solution: remove the validation acco... Stephanie Sufrapto
10:21 Support #8865 (System Integration Test): SCP ID :##4784##] : ibam pending list - edit profile error: Issue is cause by account number removed from company account management when there is pending user.
Solution: Throw... Stephanie Sufrapto
10:20 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue: Issue closed in SCP. Zahir Abd Latif
10:19 Support #8880 (System Integration Test): SCP ID :##4795##] : can perform trnx without key in TAC ...: Temporary patch deployed. Permanent patch still on SIT. Stephanie Sufrapto
10:18 Support #8881 (User Acceptance Test): SCP ID :##4796##] : Revised registration issue: BU testing on UAT. Stephanie Sufrapto
10:14 Support #8871 (Closed - End of life cycle): SCP ID :##4790##] : Account & banking > transactio...: Issue closed in SCP. Zahir Abd Latif
10:06 Support #8878 (Closed - End of life cycle): SCP ID :##4793##] : cannot register agronet - service...: Issue closed in SCP. Zahir Abd Latif

14:30 Support #9009 (Pending Customer Feedback): SCP ID :##4815##] : you do not have any valid accounts...: Findings in the log file:
Host manage to respond when calling AccountSummaryByCif (Login)
Host is down during calli... Yap Kah Yan
12:37 Support #9014 (Closed - End of life cycle): SCP ID :##4817##] : bulk payment failed update status: Hi,
Kindly attend below request:-
approver LEMBAGA KEMAJUAN PERTANIAN KEMUBU cannot reject file due to error fil... Zahir Abd Latif
09:44 Support #9009 (Closed - End of life cycle): SCP ID :##4815##] : you do not have any valid account...: Hi,
Kindly attend below request:-
Customer had tried to make instant transfer using Agronet after 12 a.m for seve... Zahir Abd Latif

20:00 Support #8980 (Pending Customer Feedback): SCP ID :##4813##] : instant trf - receipt issue: Issue due to deadlock.
Provide script to insert to receipt table
insert into IB_USER_PRINT_RECEIPT VALUES
('2... Yap Kah Yan
16:39 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue: Hi,
Kindly attend below request:-
Kindly assist to check on this. Customer receipt is not completed. Please assis... Zahir Abd Latif

10:56 Support #8881: SCP ID :##4796##] : Revised registration issue: Dear Stephanie,
Any updates on this issue?
Kindly updates.
Thanks. Zahir Abd Latif

Also available in: Atom

B - Production Support » Agrobank Support