B - Production Support » Agrobank Support

May 09, 2019

12:01 Support #9939 (Work Completed-End life cycle): SCP ID :##4969##] : Agronet Account Locked

Hi,
Kindly attend below request:
CC received complaint from many customers that Agronet Locked when using correct... Zahir Abd Latif

May 06, 2019

14:54 Support #9889 (Closed - End of life cycle): SCP ID :##4938##] : failed approve ibam

Issue closed in SCP. Zahir Abd Latif

14:50 Support #9923 (Closed - End of life cycle): SCP ID :####4953##] : Jompay Unsuccessful NC due to R...

Issue closed in SCP. Zahir Abd Latif

10:38 Support #9929: SCP ID :##4959##] : pentest IB 2019

Passing to Ateh. Stephanie Sufrapto

April 30, 2019

17:01 Support #9929 (Work Completed-End life cycle): SCP ID :##4959##] : pentest IB 2019

Hi,
Kindly attend below request:
Kindly refer as per SCP Email:- Re: [Request ID :##4959##] : pentest IB 2019
Zahir Abd Latif

14:15 Support #9923 (Pending Prod Deployment): SCP ID :####4953##] : Jompay Unsuccessful NC due to RRN2...

Issue happen when user try to do favourite Jompay. The value for RRN2 grab from Database when VP, where NC using user... Stephanie Sufrapto

14:14 Support #9912 (Work Completed-End life cycle): SCP ID :##4945##] : statement download issue

Solution: Server only need restart
Kindly close this issue.
Stephanie Sufrapto

April 26, 2019

16:58 Support #9923 (Closed - End of life cycle): SCP ID :####4953##] : Jompay Unsuccessful NC due to R...

Hi,
Kindly attend below request:
!https://support.penril.net/inlineimages/WorkOrder/Apr2019/4953/1556267879844.png! Zahir Abd Latif

April 18, 2019

10:02 Support #9912 (Work Completed-End life cycle): SCP ID :##4945##] : statement download issue

Hi,
Kindly attend below request:
please help to check why cannot access statement folder as below:
account.sta... Zahir Abd Latif

April 17, 2019

10:33 Support #9889: SCP ID :##4938##] : failed approve ibam

Issue cause by Lock request time out.
[4/9/19 9:44:22:355 SGT] 00000022 SystemOut O [09/04/2019] [09:44:22:339]... Stephanie Sufrapto

April 16, 2019

11:54 Support #9902 (Work Completed-End life cycle): SCP ID :##4943##] : BIB & IBAM experiencing system...

Hi,
Kindly attend below request:
Today BIB & IBAM user experiencing system slowness when login to bib & do any bi... Zahir Abd Latif