Activity

From July 18, 2019 to August 16, 2019

August 16, 2019

15:50 Support #10120 (Pending Prod Deployment): [SCP ID :##5076##] : BIB RPP transaction fail, Error0036
Issue: Missing BIB_SEQ_RPP
Solution: Provide query for table.
Waiting for CAB approval for tun
Stephanie Sufrapto
15:50 Support #10113 (User Acceptance Test): [SCP ID :##5072##] : Bernas cannot approve transaction
15/09/2019
Today there is server issue both App server 1 and App Server 2.
App server 1 happen at 14/08/2019 5:40 P...
Stephanie Sufrapto
15:35 Support #10106 (User Acceptance Test): [SCP ID :##5069##] : CUA SIT - BAU issue
Fixes given to ilah
D:\was-workspace\01 Download WAR files from Penril\5069- CUA SIT - BAU issue
Pending testing
Stephanie Sufrapto
09:46 Support #10120 (Work Completed-End life cycle): [SCP ID :##5076##] : BIB RPP transaction fail, Er...
Hi Stephanie,
Kindly attend below request....
Nurul Akmal

August 14, 2019

17:38 Support #10113 (Work Completed-End life cycle): [SCP ID :##5072##] : Bernas cannot approve trans...
Hi,
Kindly attend below request:
Bernas cannot approve transaction, bib log file provided.
Zahir Abd Latif

August 09, 2019

15:27 Support #10106 (Work Completed-End life cycle): [SCP ID :##5069##] : CUA SIT - BAU issue
Hi,
Kindly attend below request:
1. Mobile Token: approver login > key in 3 invalid 1 time password --> session e...
Zahir Abd Latif
15:08 Support #10105 (Work Completed-End life cycle): [SCP ID :##5068##] : BIB Single user login sessi...
Hi,
Kindly attend below request:
BIB Single user login session expired.
userid: aniseryna01
error:
[09/08/...
Zahir Abd Latif

August 07, 2019

17:14 Support #10078 (Pending Customer Feedback): [SCP ID :##5057##] : unlocked CA not appear at checke...
Give query to user
-- Check for permision for admin user. update with adminUserInsertHere the approver username th...
Stephanie Sufrapto
17:13 Support #10082 (Pending Prod Deployment): [SCP ID :##5059##] : RPP Transaction rejected error cod...
Issue cause by additional space under dropdown value for RPP Instant Payment Type.
We have remove the space for LOAN...
Stephanie Sufrapto
17:13 Support #10090 (Work Completed-End life cycle): [SCP ID :##5064##] : Initiator unable login got ...
[8/1/19 10:25:39:743 SGT] 0000016c SystemOut O [01/08/2019] [10:25:39:743] [ERROR] [IBAccountSummaryServices]:527... Stephanie Sufrapto
17:12 Support #10093 (Work Completed-End life cycle): [SCP ID :##5065##] : BIB not accessible
J2CA0045E: Connection not available while invoking method createOrWaitForConnection for resource jdbc/ProdAgroDatasou... Stephanie Sufrapto
11:06 Support #10093 (Work Completed-End life cycle): [SCP ID :##5065##] : BIB not accessible
Hi,
Kindly attend below request:
Customer complaint BIB was not accessible on 06/08/2019 9:30pm. Based on checkin...
Zahir Abd Latif
09:18 Support #10090 (Work Completed-End life cycle): [SCP ID :##5064##] : Initiator unable login got ...
Hi,
Kindly attend below request:
Initiator unable login got error ‘you has been idle for more than 5 minutes’ o...
Zahir Abd Latif

August 02, 2019

11:50 Support #10082 (Work Completed-End life cycle): [SCP ID :##5059##] : RPP Transaction rejected err...
Hi,
Kindly attend below request:
RPP Transaction rejected error code 0015, based on checking it cause by message ...
Zahir Abd Latif

August 01, 2019

10:40 Support #10078 (Closed - End of life cycle): [SCP ID :##5057##] : unlocked CA not appear at check...
Hi,
Kindly attend below request:
Unlocked CA not appear at checker authorization list. No error prompt at maker s...
Zahir Abd Latif
10:02 Support #9985 (Work Completed-End life cycle): [SCP ID :##5013##] : TAC request issue
No feedback.
Please close this . TQ
Stephanie Sufrapto
10:01 Support #10073 (Work Completed-End life cycle): [SCP ID :##5053##] : cannot add fav jompay
BAU process. Checking for add fav jompay is based on bene ref name.
Please close this. TQ
Stephanie Sufrapto
10:00 Support #10062 (Work Completed-End life cycle): [SCP ID :##5048##] : epay trnx not captured
Issue cause by response from the fuse taking too long, the IB session is become invalid.
Stephanie Sufrapto
09:58 Support #9975 (Work Completed-End life cycle): SCP ID :##5004##] : change to use jompay = Y to tr...
Deploy to production 26/07/2019
Please close this issue. TQ
Stephanie Sufrapto

July 31, 2019

09:58 Support #10073 (Work Completed-End life cycle): [SCP ID :##5053##] : cannot add fav jompay
Hi Stephanie,
Kindly attend below request....
Nurul Akmal

July 24, 2019

14:24 Support #10062 (Work Completed-End life cycle): [SCP ID :##5048##] : epay trnx not captured
Hi,
Kindly attend below request:
we notice that recently there are an issue epay trnx not captured in IBAM as bel...
Zahir Abd Latif
 

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