Activity
From December 01, 2019 to December 30, 2019
December 30, 2019
- 13:34 Support #10552 (Investigation): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : S.B.S.K. PLANTAT...
- Cannot find the root cause.
Solution: asking for user to re-test on different web browser
December 26, 2019
- 11:20 Support #10552 (Work Completed-End life cycle): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : ...
- Hi,
Kindly attend below request:
Customer informed she unable to login initiator via Agronetbiz as the error appe...
December 24, 2019
- 12:28 Support #10550 (Closed - End of life cycle): [SCP ID :##5215##] : UPASS JNDI cause session issue...
- Hi,
Kindly attend below request:
As aware we are facing session issue and deadlock issue at upass after CUA migra... - 12:19 Support #10549: [SCP ID :##5214##] : BIB - transaction history loading & hit internal server error
- Hi CF.
Please help to look into this. it should go to another server if one server it's too heavy.
- 12:16 Support #10549 (Work Completed-End life cycle): [SCP ID :##5214##] : BIB - transaction history lo...
- Hi,
Kindly attend below request:
Please look into this issue urgently, we have face this issue twice on 19/12/201...
December 23, 2019
- 16:21 Support #10547 (Closed - End of life cycle): [SCP ID :##5213##] : RPP SI failed.
- Hi,
Kindly attend below request:
Pelanggan memaklumkan transaksi SI tidak berjaya – New RPP Instant Transfer.
... - 16:03 Support #10545 (Work Completed-End life cycle): [SCP ID :##5211##] : Cannot activate single user_...
- Hi,
Kindly attend below request:
Customer unable to proceed with FTL for single user as error inavlid username an...
December 16, 2019
- 12:10 Support #10516 (Pending Prod Deployment): [SCP ID :##5202##] : IBAM: error while checker approvin...
- Issue caused by query enhancement.
Revert the query changes only for delete account.
Patch: D:\was-workspace\0... - 11:58 Support #10519 (Work Completed-End life cycle): [SCP ID :##5204##] : AGRONET service disruption
- Issue cause by the server stop at websphere not fully stop. CF prepare CMD file to run to stop the server
Attached...
December 10, 2019
- 12:06 Support #10519 (Work Completed-End life cycle): [SCP ID :##5204##] : AGRONET service disruption
- Hi,
Kindly attend below request:
please check this urgently!
[12/10/19 11:18:12:247 SGT] 000000af ThreadMonito...
December 09, 2019
- 10:02 Support #10516 (Work Completed-End life cycle): [SCP ID :##5202##] : IBAM: error while checker ap...
- Hi Stephanie,
Kindly attend below request....
December 03, 2019
- 17:08 Support #10500 (User Acceptance Test): [SCP ID :##5198##] : assign service issue
- 1. Issue caused by ib navigation missing access function for jompay. Please run query below to resolve issue
UPDATE ...
December 02, 2019
- 15:55 Support #10500 (Work Completed-End life cycle): [SCP ID :##5198##] : assign service issue
- Hi,
Kindly attend below request:
please help to fix below issue:
1. Bank Admin/CA did not assign any service to ... - 10:18 Support #10499: SCP ID :##5197##] : IB issue 30112019
- Hi CF,
Please assist on this. Thank you - 10:07 Support #10499 (Work Completed-End life cycle): SCP ID :##5197##] : IB issue 30112019
- Hi,
Kindly attend below request:
As aware, Internet banking are facing issue on 30/11/2019. Kindly check and find...
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