Activity
From March 02, 2021 to March 31, 2021
March 30, 2021
- 09:18 Support #11618 (Pending Customer Feedback): [SCP ID :##5802##] : Unable to send SMS PIN
- Issue due to duplicate user id with the same user alias for user "nazbil5492".
Advices customer to try to send SMS P...
March 26, 2021
- 11:09 Support #11618: [SCP ID :##5802##] : Unable to send SMS PIN
- Issue looked by Balqis. Handing over redmine.
- 10:20 Support #11618 (Pending Customer Feedback): [SCP ID :##5802##] : Unable to send SMS PIN
- Hi,
Kindly attend below request:
Contact center unable to send SMS pin with error " Unable to send SMS PIN.".
...
March 25, 2021
- 16:00 Support #11614 (Pending Customer Feedback): [SCP ID :##5800##] : BIB Single user unable to perfor...
- As per screenshot below you can see the next button is triggered properly. Tested using android phone and google chro...
- 16:00 Support #11612 (Pending Customer Feedback): [SCP ID :##5798##] : Jompay transaction rejected
- As your investigation, the issue is caused by the biller name length we sent to the host is longer than 40.
Code sni... - 15:59 Support #11613 (System Integration Test): [SCP ID :##5799##] : dual language issue
- Please find the patch to test in SIT and UAT below
D:\was-workspace\01 Download WAR files from Penril\5799-dual lan... - 11:35 Support #11614 (Work Completed-End life cycle): [SCP ID :##5800##] : BIB Single user unable to pe...
- Hi,
Kindly attend below request:
BIB Single user unable to perform FTL using google chrome, next button not funct... - 11:35 Support #11613 (System Integration Test): [SCP ID :##5799##] : dual language issue
- Hi,
Kindly attend below request:
Customer issues a complaint where notes in New Fund Transfer was in Bahasa, whil... - 10:42 Support #11612 (Work Completed-End life cycle): [SCP ID :##5798##] : Jompay transaction rejected
- Hi,
Kindly attend below request:
This customer performed jompay to Tokio Marine Insurance via agronet website, bu...
March 12, 2021
- 10:32 Support #11554 (Closed - End of life cycle): [SCP ID :##5763##] : unable to perform FTL with erro...
- Issue closed in SCP.
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