B - Production Support » Agrobank Support

November 22, 2022

17:28 Support #13326 (System Integration Test): [SCP ID :##6521##] : takaful bulk payment issue

Finding:
The required field for the HOST report is not being sent to HOST.
Solution:
Send the required field to ... Siti Balqis Othman

17:02 Support #13328 (Work Completed-End life cycle): [SCP ID :##6523##] : no annual fee deduction on a...

Hi,
Kindly attend below request:-
please help to check, no annual fee deduction for company below.
Company Nam... Zahir Abd Latif

12:33 Support #13326 (Development / Work In Progress): [SCP ID :##6521##] : takaful bulk payment issue

Siti Balqis Othman

12:11 Support #13324 (System Integration Test): [SCP ID :##6519##] : Change of Takaful Provider TI to S...

Update the Takaful PDS content as requested by Bank Siti Balqis Othman

09:23 Support #13324 (Development / Work In Progress): [SCP ID :##6519##] : Change of Takaful Provider ...

Siti Balqis Othman

November 21, 2022

15:15 Support #13326 (Work Completed-End life cycle): [SCP ID :##6521##] : takaful bulk payment issue

Hi,
Kindly attend below request:-
We notice currently takaful bulk payment send insufficient data to host (filler... Zahir Abd Latif

November 17, 2022

14:34 Support #12919: [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT

Help to close the ticket. Thank you Siti Balqis Othman

14:34 Support #12919 (Work Completed-End life cycle): [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT

Patch already migrated to production on 21/07/2022.
Can close this ticket Siti Balqis Othman

14:30 Support #13269 (System Integration Test): [SCP ID :##6470##] : IBAM ID dormant issue

#Finding issue/Root cause:
The last login date and date last used at cua is not updated when user access to IBAM via... Siti Balqis Othman

13:59 Support #13324 (Work Completed-End life cycle): [SCP ID :##6519##] : Change of Takaful Provider T...

Hi,
Kindly attend below request:-
As per my email on 16/11/2022, user raised new CR to change takaful provider. B... Zahir Abd Latif

10:34 Support #13323 (Work Completed-End life cycle): [SCP ID :##6518##] : Request to configure x-forwa...

Hi,
Kindly attend below request:-
Request for your kind assistance to configure x-forwarded for FPX HA servers.
... Zahir Abd Latif

November 07, 2022

09:56 Support #13237 (System Integration Test): [SCP ID :##6441##] : API Gateway not responding (24092022)

Development done, proceed with internal testing Siti Balqis Othman

November 03, 2022

14:07 Support #12897 (Closed - End of life cycle): [SCP ID :##6227##] : SMS PIN Agronetbiz not received...

01/04/22
As per our joint findings, the issue is due to the path in IBAM AppConfig pointing to Java KeyStore was di... Yap Kah Yan

14:05 Support #12885 (Closed - End of life cycle): [SCP ID :##6215##] : implement the RSA Encryption at...

deployed to PROD on 14/04/2022 Yap Kah Yan

October 26, 2022

09:43 Support #13278 (Work Completed-End life cycle): [SCP ID :##6479##] : customer failed to perform t...

Hi,
Kindly attend below request:-
Customer claimed he able to login as initiator, however customer failed to perf... Zahir Abd Latif

October 25, 2022

10:44 Support #13275 (New - Begin Life Cycle): [SCP ID :##6476##] : SI issue - no deduction for oct 2022

Hi,
Kindly attend below request:-
Customer set SI recurring transaction for favorite duitnow start from 23/03/202... Zahir Abd Latif