B - Production Support » Agrobank Support

September 20, 2023

18:28 Support #13659 (Work Completed-End life cycle): [SCP ID :##6793##] : FPX transaction error "This ...

Hi,
Kindly attend below request:-
Today, 1 of our staff made an FPX transaction through cuckoo apps. When he rece... Zahir Abd Latif

September 19, 2023

11:50 Support #13657 (Work Completed-End life cycle): [SCP ID :##6792##] : AGRONET BIZ : SESSION EXPIRE...

Hi,
Kindly attend below request:-
Customer unable to create User as error show as session expired (as per attache... Zahir Abd Latif

11:41 Support #13655 (Work Completed-End life cycle): [SCP ID :##6790##] : BIB - Duplicate account numb...

Hi,
Kindly attend below request:-
Please help to check issue below:
Company name: RAKAN JAYA SDN BHD
Show Dup... Zahir Abd Latif

September 13, 2023

16:26 Support #13647 (User Acceptance Test): [SCP ID :##6785##] : AGRONETBIZ : AGROKEY STATUS CHANGE FR...

Hi,
Kindly attend below request:-
We recieved complaint from customer that the CA’s Agrokey status change from Ac... Zahir Abd Latif

September 06, 2023

15:37 Support #13642 (User Acceptance Test): [SCP ID :##6781##] : USERNAME TRUNCATED AT AGROSECURE

Hi,
Kindly attend below request:-
we received complaint username display at AGROSecure was truncated and caused c... Zahir Abd Latif

September 05, 2023

10:02 Support #13616 (Work Completed-End life cycle): [SCP ID :##6770##] : change agrokey step image an...

Done deploy on 05/09/2023 at 12 am Binti Johari Aishah Maisarah

09:55 Support #13638 (Pending Prod Deployment): [SCP ID :##6778##] : Change OS Version at AGRONet and A...

Hi team,
Update on the deployment to production.
On 04/09/2023, IT team request to change the notes for RIB as b... Siti Balqis Othman

August 30, 2023

12:02 Support #13611 (User Acceptance Test): [SCP ID :##6768##] : unbind device at CPMS hit error 99

Finding:
API will return error code 99 when, program detects this selected user does not have device token record.
... Siti Balqis Othman

12:01 Support #13638 (User Acceptance Test): [SCP ID :##6778##] : Change OS Version at AGRONet and AGRO...

The file patch already deliver to SIT from customer to verify. Siti Balqis Othman

09:34 Support #13638 (Work Completed-End life cycle): [SCP ID :##6778##] : Change OS Version at AGRONet...

Hi,
Kindly attend below request:-
To change OS version at AGRONet and AGRONetBIZ Login page:
Before:
AgroKey ... Zahir Abd Latif