B - Production Support » Agrobank Support

April 08, 2024

11:13 Support #13962 (System Integration Test): [SCP ID :##7004##] : IBAM user unable to approve for bi...

Finding:
After a thorough investigation with you last week, we found that the IBAM user has created the corporate ad... Siti Balqis Othman

11:11 Support #13963 (System Integration Test): [SCP ID :##7005##] : AGRONET - LOGIN ERROR - SOFIA BINT...

Issue:
Customer received the error message "same error [999] Index: 0, Size: 0" when logging in to Mobile Banking.
... Siti Balqis Othman

April 05, 2024

15:06 Support #13963 (Development / Work In Progress): [SCP ID :##7005##] : AGRONET - LOGIN ERROR - SOF...

Siti Balqis Othman

15:05 Support #13963 (System Integration Test): [SCP ID :##7005##] : AGRONET - LOGIN ERROR - SOFIA BINT...

Hi,
Kindly attend below request:-
please help to check,
MB receive error 999 from getSecurityImagePhrase API r... Zahir Abd Latif

15:05 Support #13962 (Development / Work In Progress): [SCP ID :##7004##] : IBAM user unable to approve...

Siti Balqis Othman

15:01 Support #13962 (Work Completed-End life cycle): [SCP ID :##7004##] : IBAM user unable to approve ...

Hi,
Kindly attend below request:-
please help to check, IBAM user unable to approve for bib user creation.
err... Zahir Abd Latif

March 29, 2024

14:05 Support #13748 (Work Completed-End life cycle): [SCP ID :##6871##] : FPX Transaction Detail does ...

Deploy to production on 27/03/2024 under migration Id 220 Siti Balqis Othman

14:04 Support #13748 (Development / Work In Progress): [SCP ID :##6871##] : FPX Transaction Detail does...

Siti Balqis Othman

14:04 Support #13748 (Code Review): [SCP ID :##6871##] : FPX Transaction Detail does not appear in Mobi...

Siti Balqis Othman

14:04 Support #13846 (Work Completed-End life cycle): [SCP ID :##6927##] : Propose solution based on FP...

Deploy to production on 27/03/2024 under migration Id 220 Siti Balqis Othman

March 26, 2024

12:33 Support #13945 (System Integration Test): [SCP ID :##6990##] : CHECK STATUS RPP DUITNOW AGRONETBI...

Based on the data provided by Bank, it appears that the customer approval matrix initially assigns one group to Group... Siti Balqis Othman

11:28 Support #13945 (Development / Work In Progress): [SCP ID :##6990##] : CHECK STATUS RPP DUITNOW AG...

Siti Balqis Othman

March 22, 2024

17:23 Support #13945 (Investigation): [SCP ID :##6990##] : CHECK STATUS RPP DUITNOW AGRONETBIZ : DMR PO...

Siti Balqis Othman

15:51 Support #13945 (System Integration Test): [SCP ID :##6990##] : CHECK STATUS RPP DUITNOW AGRONETBI...

Hi,
Kindly attend below request:-
Customer has approved the RPP transaction but the status still pending and amou... Zahir Abd Latif

March 18, 2024

12:30 Support #13937 (User Acceptance Test): [SCP ID :##6986##] : Correction fixed deposit term at RIB,...

Replaced the word 'Fixed Deposit' to 'Term Deposit' that is contained in BIB, RIB, IBAM, and DEMO. Siti Balqis Othman

10:09 Support #13941 (User Acceptance Test): [SCP ID :##6987##] : Disable Corporate Statement at Agro Biz

Changes:
To disable the e-statement service for financing account types. Siti Balqis Othman

09:20 Support #13941 (Development / Work In Progress): [SCP ID :##6987##] : Disable Corporate Statement...

Siti Balqis Othman

08:40 Support #13941 (Work Completed-End life cycle): [SCP ID :##6987##] : Disable Corporate Statement ...

Hi,
Kindly attend below request:-
Business user request to disable estatement droplist for financing account at A... Zahir Abd Latif