B - Production Support » Agrobank Support

September 05, 2024

18:23 Support #14163 (User Acceptance Test): [SCP ID :##7126##] : Enhancement for FPX Transaction Flow ...

Binti Johari Aishah Maisarah

September 04, 2024

13:48 Support #14163 (Development / Work In Progress): [SCP ID :##7126##] : Enhancement for FPX Transac...

Added fixes as per requested in Dobw by DBD Binti Johari Aishah Maisarah

13:46 Support #14103 (User Acceptance Test): [SCP ID :##7093##] : Screen stuck at Payment Screen

Findings:
The current program set intervals every second to count the timer and check the action status every 15 sec... Binti Johari Aishah Maisarah

13:37 Support #14169 (Investigation): [SCP ID :##7132##] : account locked despite never attempt login ...

Provide the SQL script to ITD, to retrieve the customer user activity. Siti Balqis Othman

10:44 Support #14102 (System Integration Test): [SCP ID :##7091##] : TIADA REKOD PADA BAHAGIAN USER MAI...

*Finding*
After thoroughly checking the existing program, we found a bug in the reset password and reset secure appr... Siti Balqis Othman

10:42 Support #14097 (Pending Customer Feedback): [SCP ID :##7086##] : AGRONET - UNABLE TO COMPLETE FT...

*Finding:*
According to the log file, the program returns an exception when it detects that one of the customer acco... Siti Balqis Othman

10:39 Support #14094 (Work Completed-End life cycle): [SCP ID :##7083##] : AGROSecure: Update API level...

Migrated to production on 15/08/2024 under Migration ID 228 Siti Balqis Othman

10:37 Support #14118 (Pending Customer Feedback): [SCP ID :##7107##] : UNABLE TO ACTIVATE AGRONET (2 US...

*Finding:*
Based on the provided listing, we have analyzed that most of the impacted users registered for
AGRONet... Siti Balqis Othman

10:33 Support #14121 (User Acceptance Test): [SCP ID :##7110##] : AGROSecure unable to delete a registe...

Finding:
Further tests revealed that the issue is related to the code obfuscation implemented as part of the pentest... Siti Balqis Othman

10:30 Support #14167 (Work Completed-End life cycle): [SCP ID :##7130##] : ERROR AGROBANK DUITNOW QR SC...

The patch has been migrated to production on 04/09/2024 under migration ID 229.
Migration time: 00:00 AM - 02:00 AM.... Siti Balqis Othman

September 03, 2024

16:26 Support #14169 (Investigation): [SCP ID :##7132##] : account locked despite never attempt login ...

Hi,
Kindly attend below request:-
Sharing with you the list of customers complaint that their account was locked ... Zahir Abd Latif

15:58 Support #14168 (Development / Work In Progress): [SCP ID :##7131##] : IB request missing in Job ...

Siti Balqis Othman

15:10 Support #14167 (User Acceptance Test): [SCP ID :##7130##] : ERROR AGROBANK DUITNOW QR SCANNING FR...

Request changes:
To exclude the mobile number from the QR String. This mobile number is the optional data in the Pay... Siti Balqis Othman

15:10 Support #14168 (Development / Work In Progress): [SCP ID :##7131##] : IB request missing in Job ...

Hi,
Kindly attend below request:-
According to the request and response messages from Fuse, the cron job did not ... Zahir Abd Latif

September 02, 2024

18:41 Support #14167 (Work Completed-End life cycle): [SCP ID :##7130##] : ERROR AGROBANK DUITNOW QR SC...

Hi,
Kindly attend below request:-
Agrobank has received complained from our merchant claimed that their customer ... Zahir Abd Latif

August 29, 2024

18:39 Support #14163 (User Acceptance Test): [SCP ID :##7126##] : Enhancement for FPX Transaction Flow ...

Hi,
Kindly attend below request:-
To add the proposed remark below to address the situation of customer missing o... Zahir Abd Latif

August 26, 2024

09:43 Support #14020 (Work Completed-End life cycle): [SCP ID :##7043##] : Enhancement for FPX Transact...

Success migrate to Production at 16/08/2024
Kindly help to close this ticket.
Thank you Binti Johari Aishah Maisarah

August 15, 2024

16:42 Support #14121 (User Acceptance Test): [SCP ID :##7110##] : AGROSecure unable to delete a registe...

Hi,
Kindly attend below request:-
Unable to delete a registered customer in the AGROSecure app on an Android devi... Zahir Abd Latif

12:33 Support #14118 (Pending Customer Feedback): [SCP ID :##7107##] : UNABLE TO ACTIVATE AGRONET (2 US...

Hi,
Kindly attend below request:-
Request to check on the duplicate CIF successful register AGRONet. Believed tha... Zahir Abd Latif