B - Production Support » BI FAST Support

October 18, 2023

17:07 Support #13685 (Internal Testing): [SCP ID :##6817##] : Transaction with over 90 days period stil...

Chandra Erwin

10:10 Support #13689 (Development / Work In Progress): [SCP ID :##6821##] : Transaction Fee is not calc...

Since the kick off Phase1 we got confirmation that there are will not have on-us transaction, so the fee on-us transa... Bramantyo Pujo Wiyono

October 17, 2023

21:09 Support #13689 (Pending SIT Deployment): [SCP ID :##6821##] : Transaction Fee is not calculated f...

Hi,
Kindly attend below request:-
We have information from BI that for the current version Portal (2.0.107) trans... Zahir Abd Latif

October 16, 2023

11:12 Support #13685 (Development / Work In Progress): [SCP ID :##6817##] : Transaction with over 90 da...

Bramantyo Pujo Wiyono

09:23 Support #13685 (Investigation): [SCP ID :##6817##] : Transaction with over 90 days period still c...

root cause:
-Maker already create the dispute of transaction before the retention period, however the Checker approv... Bramantyo Pujo Wiyono

October 13, 2023

23:07 Support #13685 (Closed - End of life cycle): [SCP ID :##6817##] : Transaction with over 90 days p...

Hi,
Kindly attend below request:-
Transaction with over 90 days period still can submit (DRP), based on term on A... Zahir Abd Latif

September 29, 2023

17:27 Support #12721: [SCP ID :##6091##] : Custom Report Validation memory lagging

Jan 1,22 [CP[ - this already set number of records limit that can be parameterize in AppConfig file and deployed to U... Rayvandy Gabbytian

17:26 Support #12772 (Pending Customer Feedback): [SCP ID :##6123##] : Error Custom Report Generator pa...

Rayvandy Gabbytian

17:25 Support #13151 (Closed - End of life cycle): [SCP ID :##6393##] : Dispute Start Date - BIF-53478

Rayvandy Gabbytian

17:24 Support #13152 (Closed - End of life cycle): [SCP ID :##6394##] : Update Date change after the di...

Rayvandy Gabbytian

17:23 Support #13199 (Closed - End of life cycle): [SCP ID :##6415##] : Number in the balance collumn a...

13/09/2023: Update from Pak Riski and team, this has been deployed to produciton. However, helpdesk/PTAP needs to con... Rayvandy Gabbytian

17:23 Support #13215 (Closed - End of life cycle): [SCP ID :##6419##] : No data (null) for some fields ...

Rayvandy Gabbytian

17:22 Support #13245 (Closed - End of life cycle): [SCP ID :##6449##] : Log4j error

Rayvandy Gabbytian

17:21 Support #13247 (Pending Prod Deployment): [SCP ID :##6451##] : BCA and Mandiri cannot access mess...

Update 14/09/2023
- Testing has been tested by the PTAP team, waiting for user testing.
- RFC and testing results a... Rayvandy Gabbytian

17:19 Support #13248 (Pending Prod Deployment): [SCP ID :##6452##] : Participant didn't receive e-mail ...

Rayvandy Gabbytian

17:12 Support #13290: [SCP ID :##6491##] : VAPT Findings - BIF-103434 - Kelemahan Pembatasan Akses - Se...

Bram, Sep 5, 2023:
Applyed to Phase2 GA release Rayvandy Gabbytian

17:11 Support #13300 (Closed - End of life cycle): [SCP ID :##6501##] : Credit Transfer Recapitulation ...

Bram,Oct 31, 2022:-
This is because of the DB transaction table ( RPP_TRNX_LOG_DATA) performance issue, we already h... Rayvandy Gabbytian

16:58 Support #13305 (Closed - End of life cycle): [SCP ID :##6506##] : "Participant form" field and t...

Deployed to Prod or Closed Rayvandy Gabbytian

16:56 Support #13371 (Closed - End of life cycle): [SCP ID :##6556##] : Needs to improvement the proces...

Rayvandy Gabbytian

16:56 Support #13371: [SCP ID :##6556##] : Needs to improvement the process generate report 6 (Member S...

Problem:
Based on document that I attached. please kindly to review and also improvement the process of generated r... Rayvandy Gabbytian

16:55 Support #13374 (Closed - End of life cycle): [SCP ID :##6560##] : Needs To Fixing - CT Sent Repo...

Problem:
I found the issue when generate manual Credit Transfer Sent Report ( Report No. 13 ) at NFT. based on my at... Rayvandy Gabbytian

16:53 Support #13423 (Closed - End of life cycle): [SCP ID :##6596##] : Portal Performance Issue Relat...

[Mar 10, Bram] I have done some of enhancement on service:
-AccountSearch (around 150% improvement)
-TransactionSea... Rayvandy Gabbytian

16:46 Support #13445 (Pending Prod Deployment): [SCP ID :##6617##] : Menu still appears even though not...

Finding:
After the Change Password menu being unchecked, system supposed not to show the Change Password module to t... Rayvandy Gabbytian

16:45 Feature #13446 (Finished Development): Add new module: Bank Balance Enquiry

Chandra Erwin

16:23 Support #13546 (Pending Prod Deployment): [SCP ID :##6710##] : Difference between CREDITTRANSFERR...

6/10/2022 [Bram] - The issue are after user with status locked and then unlocked application will send the email cont... Rayvandy Gabbytian

16:21 Support #13567 (Pending Prod Deployment): [SCP ID :##6726##] : Resend Email function not working

13/09/2023: Update from Pak Riski: this item has been tested, waiting user confirmation.
20/09/2023:
- Waiting for ... Rayvandy Gabbytian

15:05 Task #13640 (Finished Development): Support #13456 - [SCP ID :##6625##]: Anomaly on Liquidity Top...

Chandra Erwin