Activity
From July 31, 2024 to August 29, 2024
August 27, 2024
- 09:47 Support #14112 (Internal Testing): [SCP ID :##7101##] : Perlambatan Response Time API Portal
- 09:46 Support #14112 (Development / Work In Progress): [SCP ID :##7101##] : Perlambatan Response Time A...
- Enhance the performace by simplify the db query and caching one time get from db for serviceType list object that pre...
August 21, 2024
- 09:53 Support #14115 (Pending Customer Feedback): [SCP ID :##7104##] : Ditemukan keterlambatan Offloadi...
- The patch already released to ptap:
https://penrilsb-my.sharepoint.com/:f:/g/personal/haida_md_penril_net/EpLOD_ysY6...
August 19, 2024
- 12:34 Support #14115 (Code Review): [SCP ID :##7104##] : Ditemukan keterlambatan Offloading dikarenakan...
- 12:34 Support #14115 (Finished Development): [SCP ID :##7104##] : Ditemukan keterlambatan Offloading di...
- 12:32 Support #14115 (Development / Work In Progress): [SCP ID :##7104##] : Ditemukan keterlambatan Off...
- 12:30 Support #14115: [SCP ID :##7104##] : Ditemukan keterlambatan Offloading dikarenakan description p...
- The offloading stuck are cause by data on IPF_TRANSLOG for the CITIBANK had invalid mapping on IPF_TRANS_LOG.PAYMENT_...
August 12, 2024
- 01:50 Support #14115 (Pending Customer Feedback): [SCP ID :##7104##] : Ditemukan keterlambatan Offloadi...
- Hi,
Kindly attend below request:-
Mohon bantuannya untuk dilakukan analisa dari Issue "Keterlambatan Offloading d... - 12:27 Support #13956 (Pending Customer Feedback): [SCP ID :##7000##] : Query data process in transactio...
- 12:27 Support #13956 (Development / Work In Progress): [SCP ID :##7000##] : Query data process in trans...
- 12:24 Support #13706 (Pending Customer Feedback): [SCP ID :##6837##] : Diffrent total Credit Fee Transf...
- 12:24 Support #13706 (Development / Work In Progress): [SCP ID :##6837##] : Diffrent total Credit Fee T...
- 12:24 Support #14104 (Pending Customer Feedback): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notificat...
- Root cause: csr certificate on loadbalancer F5 that hub comunicate with, to send the request api to portal.
The cert... - 12:22 Support #14104 (Development / Work In Progress): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Noti...
- 12:21 Support #14081 (Pending Customer Feedback): [SCP ID :##7076##] : Transaction failed offload to Po...
- 12:21 Support #14081 (Development / Work In Progress): [SCP ID :##7076##] : Transaction failed offload ...
- 12:20 Support #14105 (Pending Customer Feedback): [SCP ID :##7095##] : Bank Mega Unable to Approve on M...
- 12:20 Support #14105 (Development / Work In Progress): [SCP ID :##7095##] : Bank Mega Unable to Approve...
- 12:19 Support #14106 (Closed - End of life cycle): [SCP ID :##7096##] : Unable to Approved Dispute Mana...
- Confirm there are double input caused by the user, and the system validate it correctly.
- 12:17 Support #14107 (Pending Customer Feedback): [SCPID :##7097##] : Bank BNI Unable to Approve on Men...
- 12:17 Support #14107 (Development / Work In Progress): [SCPID :##7097##] : Bank BNI Unable to Approve o...
- 12:16 Support #14112 (Investigation): [SCP ID :##7101##] : Perlambatan Response Time API Portal
- Need to investigate the request and check the volume data transaction, to analyze whether the query to db slow becaus...
August 09, 2024
- 19:05 Support #14112 (Pending Customer Feedback): [SCP ID :##7101##] : Perlambatan Response Time API Po...
- Hi,
Kindly attend below request:-
Ditemukan perlambatan response API Portal sehingga menjebabkan timeout (> 180 S...
August 01, 2024
- 11:49 Support #14107 (Investigation): [SCPID :##7097##] : Bank BNI Unable to Approve on Menu Approval D...
- there are several things that might cause the approval item for the update dispute are not showing upon user checker ...
- 11:41 Support #14105 (Investigation): [SCP ID :##7095##] : Bank Mega Unable to Approve on Menu Approval...
- there are several things that might cause the approval item for the update dispute are not showing upon user checker ...
- 11:08 Support #14106 (Pending Customer Feedback): [SCP ID :##7096##] : Unable to Approved Dispute Manag...
- Based on the case detail on the FW user email, it seems those transaction with those bussines message id are already ...
- 09:55 Support #14081 (Investigation): [SCP ID :##7076##] : Transaction failed offload to Portal because...
- already asked for more detail on the email ticket since 17 july, and still had no feedback
- 09:53 Support #14104 (Investigation): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notification Email Li...
- Based on log and recorded api request, the latest recorded data are on 15 may 2024.
Ask helpdesk team to check wheth...
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