Activity
From April 26, 2020 to May 25, 2020
May 22, 2020
- 14:02 Support #10803 (System Integration Test): [SCP ID :##5347##] : Unsuccessful application submission
- Tested and passed.
Status will change to SIT for SIT testing - 12:14 Support #10803 (Internal Testing): [SCP ID :##5347##] : Unsuccessful application submission
- Issue:
In IBAM > CBE > Submission, at confirm page, user can click Confirm button multiple times. Sending applicatio... - 09:38 Support #10805 (Internal Testing): [SCP ID :##5349##] : Prevent multiple click on Submission button
- Duplicate issue #10803
- 09:36 Support #10774 (Pending Review): Pilot Go-Live - Update Special character at Bulk Payment
- 09:36 Change #10776 (Pending Review): Pilot Go-Live - Update SLA
- 09:36 Support #10777 (Pending Review): Pilot Go-Live - IBAM > Authorization > Content not sync
- 09:35 Support #10778 (Pending Review): Pilot Go-Live - Mobile > Branch Locator
- 09:35 Support #10780 (Pending Review): [SCP ID :##5326##] : Amendment in CDB
- 09:35 Support #10783 (Pending Review): [SCP ID :##5329##] : Special Characters are not allowed in Orga...
- 09:35 Support #10786 (Pending Review): [SCP ID :##5332##] : SPP Report At IBAM
- 09:35 Support #10796 (Pending Review): [SCP ID :##5342##] : Invalid Check Digit
- 09:34 Support #10786 (Pending Customer Feedback): [SCP ID :##5332##] : SPP Report At IBAM
- 09:34 Support #10783 (Pending Customer Feedback): [SCP ID :##5329##] : Special Characters are not allo...
- 09:33 Support #10780 (Pending Customer Feedback): [SCP ID :##5326##] : Amendment in CDB
- 09:33 Support #10778 (Pending Customer Feedback): Pilot Go-Live - Mobile > Branch Locator
- 09:33 Support #10777 (Pending Customer Feedback): Pilot Go-Live - IBAM > Authorization > Content not sync
- 09:33 Support #10774 (Pending Customer Feedback): Pilot Go-Live - Update Special character at Bulk Payment
- 09:32 Support #10796 (Pending Customer Feedback): [SCP ID :##5342##] : Invalid Check Digit
- 09:32 Change #10776 (Pending Customer Feedback): Pilot Go-Live - Update SLA
- Deployed production on 21/05/2020
- 09:30 Support #10802 (System Integration Test): [SCP ID :##5346##] : BSNeBiz Report failed to generate
- Issue:
In production only, IBAM > CBE report is not generated.
Finding:
In production batch server, report gener... - 09:27 Support #10786 (Work Completed-End life cycle): [SCP ID :##5332##] : SPP Report At IBAM
- 09:26 Support #10774 (Work Completed-End life cycle): Pilot Go-Live - Update Special character at Bulk ...
- Deployed production on 21/05/2020
- 09:26 Support #10796 (Work Completed-End life cycle): [SCP ID :##5342##] : Invalid Check Digit
- Deployed production on 21/05/2020
- 09:25 Support #10783 (Work Completed-End life cycle): [SCP ID :##5329##] : Special Characters are not ...
- Deployed production on 21/05/2020
- 09:25 Support #10780 (Work Completed-End life cycle): [SCP ID :##5326##] : Amendment in CDB
- Deployed production on 21/05/2020
- 09:24 Support #10777 (Work Completed-End life cycle): Pilot Go-Live - IBAM > Authorization > Content no...
- Deployed production on 21/05/2020
- 09:24 Support #10778 (Work Completed-End life cycle): Pilot Go-Live - Mobile > Branch Locator
- Deployed production on 21/05/2020
May 21, 2020
- 15:58 Support #10804 (System Integration Test): [SCP ID :##5348##] : Domain not exist in IBAM
- Tested and passed.
Status change to SIT for SIT testing - 15:47 Support #10802 (Development / Work In Progress): [SCP ID :##5346##] : BSNeBiz Report failed to ge...
- 15:44 Support #10804 (Internal Testing): [SCP ID :##5348##] : Domain not exist in IBAM
- Issue:
BSN user exist in AD but cannot be created in IBAM. Show error User not found.
Finding:
BSN user is new a... - 15:44 Support #10805 (Rejected - End of life cycle): [SCP ID :##5349##] : Prevent multiple click on Sub...
- Hi,
Kindly attend below request:
Prevent multiple click on organization Submission button by JOP
- 15:04 Support #10803 (Development / Work In Progress): [SCP ID :##5347##] : Unsuccessful application su...
- 14:58 Support #10804 (Development / Work In Progress): [SCP ID :##5348##] : Domain not exist in IBAM
- 13:51 Support #10804 (Work Completed-End life cycle): [SCP ID :##5348##] : Domain not exist in IBAM
- Hi,
Kindly attend below request:
UID Team unable to add syafiqahnasshur & azim_bazri as the ID is not exist in IB... - 13:44 Support #10803 (Work Completed-End life cycle): [SCP ID :##5347##] : Unsuccessful application sub...
- Hi,
Kindly attend below request:
Error during submission of application caused by multiclick submission by user. ... - 13:17 Support #10780 (Pending Prod Deployment): [SCP ID :##5326##] : Amendment in CDB
- Tested and passed by Mazni
- 13:17 Support #10782 (Pending Prod Deployment): [SCP ID :##5328##] : Contact Person 2 Email Address
- Tested and passed by Mazni
- 11:27 Support #10794 (Pending Customer Feedback): [SCP ID :##5340##] : Includes Reminder When Completin...
- Customer has not replied the updated email note message.
- 10:27 Support #10799 (System Integration Test): [SCP ID :##5343##] : To add Character (.) for No. Akaua...
- Tested and passed
Status will change to SIT for SIT testing - 10:13 Support #10801 (Development / Work In Progress): [SCP ID :##5345##] : Report Splitting Failed
- 09:53 Support #10799 (Internal Testing): [SCP ID :##5343##] : To add Character (.) for No. Akauan in e-...
- Please test eStatement pdf download from IBAM and CDB
Test data:
SIT
Penril Datability (SEA) Sdn Bhd
VOC
00999...
May 20, 2020
- 17:26 Support #10802 (Closed - End of life cycle): [SCP ID :##5346##] : BSNeBiz Report failed to generate
- Hi,
Kindly attend below request:
BSNeBiz Report failed to generate which the report generation status stuck at pe... - 17:22 Support #10801 (Work Completed-End life cycle): [SCP ID :##5345##] : Report Splitting Failed
- Hi,
Kindly attend below request:
Report split error on 16/05/2020 caused by non keyboard special character.
Pr... - 16:12 Support #10783 (Pending Prod Deployment): [SCP ID :##5329##] : Special Characters are not allowe...
- Tested and passed by Mazni.
- 16:11 Change #10776 (Pending Prod Deployment): Pilot Go-Live - Update SLA
- Tested and passed by Rahmat Bohari
- 16:11 Support #10774 (Pending Prod Deployment): Pilot Go-Live - Update Special character at Bulk Payment
- Tested and passed by Mazni.
- 16:10 Support #10778 (Pending Prod Deployment): Pilot Go-Live - Mobile > Branch Locator
- Tested and passed by Rahmat Bohari.
- 15:29 Support #10799 (Development / Work In Progress): [SCP ID :##5343##] : To add Character (.) for No...
- 15:28 Support #10794 (Development / Work In Progress): [SCP ID :##5340##] : Includes Reminder When Comp...
- 12:55 Support #10778 (User Acceptance Test): Pilot Go-Live - Mobile > Branch Locator
- 19/5/2020 - Send to user for testing
- 12:50 Support #10783 (User Acceptance Test): [SCP ID :##5329##] : Special Characters are not allowed i...
- Tested and passed by Azyan.
Status change to UAT for UAT testing. - 12:49 Support #10782 (User Acceptance Test): [SCP ID :##5328##] : Contact Person 2 Email Address
- Tested and passed by Azyan.
Status change to UAT for UAT testing. - 12:49 Support #10796 (User Acceptance Test): [SCP ID :##5342##] : Invalid Check Digit
- Tested and passed by Azyan.
Status change to UAT for UAT testing. - 11:27 Support #10796 (System Integration Test): [SCP ID :##5342##] : Invalid Check Digit
- Tested and passed.
1. Validation checked on account ending with 0
2. Successfully create new user
Status cha... - 11:01 Support #10782 (System Integration Test): [SCP ID :##5328##] : Contact Person 2 Email Address
- Tested and passed on IBAM.
Status change to SIT for SIT testing. - 10:59 Support #10783 (System Integration Test): [SCP ID :##5329##] : Special Characters are not allowe...
- Tested and passed on IBAM.
Status change to SIT for SIT testing. - 09:54 Support #10796 (Internal Testing): [SCP ID :##5342##] : Invalid Check Digit
- Issue:
BSN account number ending with zero causing error "Invalid Account Number"
Finding:
CDB check digit missi... - 09:53 Support #10799 (Work Completed-End life cycle): [SCP ID :##5343##] : To add Character (.) for No....
- Hi,
Kindly attend below request:
To add Character (.) for No. Akauan in e-Statement in myBSN and Corporate e-Banking - 09:49 Support #10796 (Development / Work In Progress): [SCP ID :##5342##] : Invalid Check Digit
- 09:47 Support #10782 (Internal Testing): [SCP ID :##5328##] : Contact Person 2 Email Address
- Cause:
Forgot to restart application bsn-admin after updating AppConfig.
Solution:
Restart application bsn-admin. - 09:47 Support #10783 (Internal Testing): [SCP ID :##5329##] : Special Characters are not allowed in Or...
- Cause:
Forgot to restart application bsn-admin after updating AppConfig.
Solution:
Restart application bsn-admin. - 09:44 Support #10786 (Pending Customer Feedback): [SCP ID :##5332##] : SPP Report At IBAM
- Restart application bsn-admin on 19/05/2020. No deployment made.
Please email to user to verify the issue.
May 19, 2020
- 16:56 Support #10786 (Pending Prod Deployment): [SCP ID :##5332##] : SPP Report At IBAM
- Fixed.
Pending for deployment. - 15:16 Support #10782 (Development / Work In Progress): [SCP ID :##5328##] : Contact Person 2 Email Address
- Tested and passed at BSNeBiz.
Pending on IBAM due to bug at detail screen and I cannot proceed to next screen.
- 15:10 Support #10783 (Development / Work In Progress): [SCP ID :##5329##] : Special Characters are not...
- Path : BSNeBiz > New Appliction
Step : Insert Special character () &
Result : Success
Path : IBAM > BSNeBiz Ap... - 14:59 Support #10796 (Work Completed-End life cycle): [SCP ID :##5342##] : Invalid Check Digit
- Hi,
Kindly attend below request:
Account number check digit return invalid although it is the correct account num... - 11:45 Support #10786 (Internal Testing): [SCP ID :##5332##] : SPP Report At IBAM
- Issue:
IBAM Report listed but failed to download.
Finding:
IBAM production missing Report path in AppConfig.
... - 11:12 Support #10778 (Finished Development): Pilot Go-Live - Mobile > Branch Locator
- fixed and deployed https://drive.google.com/open?id=106ldRPP8Nii0JD54KKUWYi1ndwvHW-K9
- 11:11 Support #10778 (Development / Work In Progress): Pilot Go-Live - Mobile > Branch Locator
- 10:09 Support #10794 (Closed - End of life cycle): [SCP ID :##5340##] : Includes Reminder When Completi...
- Hi,
Kindly attend below request:
To add notes to user :-
"You will received the Username and Temporary Password ... - 09:59 Support #10778: Pilot Go-Live - Mobile > Branch Locator
- Firas has uploaded the new update to mobile production.
works accordingly for IOS but some issue appears to androi...
May 18, 2020
- 17:21 Support #10786 (Development / Work In Progress): [SCP ID :##5332##] : SPP Report At IBAM
- 17:20 Support #10789 (Pending Customer Feedback): SCP ID :##5335##] : Customer didn't receive email
- Issue not caused by CDB. Issue still under investigation at Email Marshall and Network Exchange teams.
- 17:19 Support #10782 (Internal Testing): [SCP ID :##5328##] : Contact Person 2 Email Address
- 17:19 Support #10783 (Internal Testing): [SCP ID :##5329##] : Special Characters are not allowed in Or...
- 17:18 Support #10782 (System Integration Test): [SCP ID :##5328##] : Contact Person 2 Email Address
- Deployed SIT on 18/05/2020
- 17:17 Change #10776: Pilot Go-Live - Update SLA
- Deployed UAT on 18/05/2020
- 17:17 Support #10777: Pilot Go-Live - IBAM > Authorization > Content not sync
- Deployed UAT on 18/05/2020
- 17:17 Support #10780: [SCP ID :##5326##] : Amendment in CDB
- Deployed UAT on 18/05/2020
- 17:17 Support #10774: Pilot Go-Live - Update Special character at Bulk Payment
- Deployed UAT on 18/05/2020
- 17:16 Support #10785: SCP ID :##5331##] : EPF TA file housekeeping
- Deployed UAT on 18/05/2020
- 16:40 Support #10785 (User Acceptance Test): SCP ID :##5331##] : EPF TA file housekeeping
- Tested and passed by SIT team.
You may proceed to deploy this fixes to UAT. - 16:39 Support #10774 (User Acceptance Test): Pilot Go-Live - Update Special character at Bulk Payment
- Tested and passed by SIT team.
You may proceed to deploy this fixes to UAT. - 13:18 Support #10774 (System Integration Test): Pilot Go-Live - Update Special character at Bulk Payment
- 13:17 Task #10775 (Pending Customer Feedback): Pilot Go-Live - To automatically add Jompay if Bulk Paym...
- Pending confirmation on service code 200.
- 13:15 Support #10787 (Dropped-End of life cycle): [SCP ID :##5333##] : SPP Report Unavailable to Download
- Dropped by Khairul Firas on 18/05/20.
- 11:27 Support #10780 (User Acceptance Test): [SCP ID :##5326##] : Amendment in CDB
- Hi Najmi,
SIT team has tested and passed this issue. Kindly proceed to UAT deployment. - 11:26 Support #10777 (User Acceptance Test): Pilot Go-Live - IBAM > Authorization > Content not sync
- Hi Najmi,
SIT team has tested and passed this issue. Kindly proceed to UAT deployment. - 11:25 Change #10776 (User Acceptance Test): Pilot Go-Live - Update SLA
- Hi Najmi,
SIT has tested and passed this issue. Kindly proceed to UAT deployment.
May 15, 2020
- 15:56 Support #10782 (Development / Work In Progress): [SCP ID :##5328##] : Contact Person 2 Email Address
- 15:39 Support #10789 (Closed - End of life cycle): SCP ID :##5335##] : Customer didn't receive email
- Hi,
Kindly attend below request:
Customer didn't receive email for : New organization created
Eg: jstyledesign... - 15:24 Support #10783 (Development / Work In Progress): [SCP ID :##5329##] : Special Characters are not...
- 09:53 Support #10780 (System Integration Test): [SCP ID :##5326##] : Amendment in CDB
- SLA - Passed
Client - Charter Passed
FAQ - Passed
Tnc - Passed
Cust. service number at activation email - Passed
...
May 14, 2020
- 16:45 Support #10785 (System Integration Test): SCP ID :##5331##] : EPF TA file housekeeping
- 16:42 Support #10780: [SCP ID :##5326##] : Amendment in CDB
- SLA - Passed
Client - Charter Passed
FAQ - Passed
Tnc - Passed
Pending - Email due to server error. - 15:55 Support #10787 (Dropped-End of life cycle): [SCP ID :##5333##] : SPP Report Unavailable to Download
- Hi,
Kindly attend below request:
Only a few of the SPP Report are available to Download.
Attach is the image com... - 15:51 Support #10783: [SCP ID :##5329##] : Special Characters are not allowed in Organization Name
- Hi Najmi,
This is the list of Special Character for Organization Name
&./(),-‘ - 15:30 Support #10786 (Closed - End of life cycle): [SCP ID :##5332##] : SPP Report At IBAM
- Hi,
Kindly attend below request:
Download SPP Report display blank page.
Steps to recreate :-
Login to IBAM a... - 15:12 Support #10785 (Internal Testing): SCP ID :##5331##] : EPF TA file housekeeping
- Updated. Please email to Rahmat Aris to test.
- 14:45 Support #10785 (Development / Work In Progress): SCP ID :##5331##] : EPF TA file housekeeping
- 14:44 Support #10780 (Internal Testing): [SCP ID :##5326##] : Amendment in CDB
- 14:15 Support #10784 (Rejected - End of life cycle): [SCP ID :##5330##] : Special character in organiz...
- This case is redundant with case issue ID 5329 :Special Characters are not allowed in Organization Name.
- 13:40 Support #10785 (Work Completed-End life cycle): SCP ID :##5331##] : EPF TA file housekeeping
- Hi,
Kindly attend below request:
PF TA file should move to backup after 12 PM because Zena scheduler will only pi... - 12:44 Support #10784 (Rejected - End of life cycle): [SCP ID :##5330##] : Special character in organiz...
- Hi,
Kindly attend below request:
System should allow character '&' during organization registration. - 12:40 Support #10783 (Work Completed-End life cycle): [SCP ID :##5329##] : Special Characters are not ...
- Hi,
Kindly attend below request:
Special character are not allowed in 'Organization Field' field in New Applicati... - 11:36 Support #10782 (Work Completed-End life cycle): [SCP ID :##5328##] : Contact Person 2 Email Address
- Hi,
Kindly attend below request:
Same email address can be use for contact person 1 and 2 during registration at ... - 11:04 Support #10780: [SCP ID :##5326##] : Amendment in CDB
- Attached is updated TnC received from Puan Mazni.
May 13, 2020
- 17:21 Support #10780 (Development / Work In Progress): [SCP ID :##5326##] : Amendment in CDB
- 17:11 Support #10780 (Work Completed-End life cycle): [SCP ID :##5326##] : Amendment in CDB
- Hi,
Kindly attend below request:
These are a few wording that need to be amend :- (as attach)
- 17:07 Change #10776 (System Integration Test): Pilot Go-Live - Update SLA
- Tested and passed.
Status change to SIT - 16:01 Bug #10779 (Rejected - End of life cycle): [Request ID :##5325] Pilot Go-Live - IBAM > Authorization
- Unvalid issue.
Dropped By Khairul Firas.
- 15:59 Support #10777 (System Integration Test): Pilot Go-Live - IBAM > Authorization > Content not sync
- Tested and passed.
Change status to SIT testing. - 13:56 Bug #10779 (Internal Testing): [Request ID :##5325] Pilot Go-Live - IBAM > Authorization
- 12:34 Support #10777 (Internal Testing): Pilot Go-Live - IBAM > Authorization > Content not sync
- 12:27 Bug #10779 (Development / Work In Progress): [Request ID :##5325] Pilot Go-Live - IBAM > Authoriz...
- 12:26 Support #10777 (Development / Work In Progress): Pilot Go-Live - IBAM > Authorization > Content n...
- 11:50 Bug #10779 (Rejected - End of life cycle): [Request ID :##5325] Pilot Go-Live - IBAM > Authorization
- Path : IBAM > Authorization > MAin Note
Main Note at authorization page only display partial content of the field.... - 10:57 Change #10776 (Internal Testing): Pilot Go-Live - Update SLA
- 10:53 Support #10778 (Work Completed-End life cycle): Pilot Go-Live - Mobile > Branch Locator
- Path : Mobile (Android and Apple) > Branch Locator
Branch locator cannot load. - 10:47 Change #10776 (Development / Work In Progress): Pilot Go-Live - Update SLA
- 10:40 Support #10777 (Work Completed-End life cycle): Pilot Go-Live - IBAM > Authorization > Content no...
- Path : IBAM > Authorization >
1. Content not sync (Refer attachment 1)
2. User update field operation start ti... - 10:27 Change #10776 (Work Completed-End life cycle): Pilot Go-Live - Update SLA
- Update SLA follow requirement from Puan Mazni.
Latest requirement on 13/05/2020
1. SLA Annexure A = Bul...
May 12, 2020
- 20:19 Support #10774: Pilot Go-Live - Update Special character at Bulk Payment
- Already update the CDB in SIT and UAT, please inform Aki or Rahmat to test on the fix.
- 17:45 Task #10775 (Finished Development): Pilot Go-Live - To automatically add Jompay if Bulk Payment b...
- Updated the migration program to include jompay when the user contain bulk payment services. For the 4 orgcode had be...
- 15:50 Support #10774 (Pending Prod Deployment): Pilot Go-Live - Update Special character at Bulk Payment
- Tested and passed for SIT.
- 14:42 Task #10775 (Work Completed-End life cycle): Pilot Go-Live - To automatically add Jompay if Bulk ...
- Kindly update the system to auto add jompay if customer select Bulk Payment at services
Currently, customer need t... - 13:31 Support #10774 (Work Completed-End life cycle): Pilot Go-Live - Update Special character at Bulk ...
- Path : BSNeBiz > Bulk Payment
Issue : To update special character at Name field following Old Ebiz
To allow : ()
Also available in: Atom