B - Production Support » KFH Support

April 15, 2014

16:09 Bug #4316: CIB> FT> Own Account Transfer - SI Month End Issue

found si end month cannot execute because of trnx already execute on on scheduler date. si cannot execute twice on sa... Siti Norahayu Mohd Desa

April 14, 2014

18:34 Bug #4316 (Work Completed-End life cycle): CIB> FT> Own Account Transfer - SI Month End Issue

*To test on SI Month End functionality*
*+Scenario 1:+*
*Initiated 2 recurring transaction dated 31 May 2014 wit... Hafizudin MD

April 10, 2014

08:58 Support #4307 (Closed - End of life cycle): [SCP ID :##2170##] : IBG-OTC Trx Issue

Please attend customer query below:... Ahmad Hazri

April 09, 2014

12:02 Support #4287: [SCPID :##2152##] : Session Expired Issues

Ngoh Chee Ping cheeping.ngoh@penril.net
date: Tue, Apr 8, 2014 at 5:01 PM
We have done our finding for the sessi... Norhaidah Md Dasuki

April 04, 2014

13:47 Support #4287 (Closed - End of life cycle): [SCPID :##2152##] : Session Expired Issues

Surianie reported:... Ahmad Hazri

April 01, 2014

17:58 Task #1285 (Work Completed-End life cycle): Bill Pay to Courts

Migrated to production Nor Shuhaida Subri

17:20 Bug #1627 (Closed - End of life cycle): KFH Corus and CMS Labuan Production Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:18 Bug #1624 (Closed - End of life cycle): KFH Labuan Production Deployment Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:14 Task #1119 (Closed - End of life cycle): Non receipt Email beneficiary on bulk pmt

Updated by Vincent, no other issue reported. Norhaidah Md Dasuki

17:12 Task #1118 (Closed - End of life cycle): AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

Updated by Vincent, already fixed and issue closed. Norhaidah Md Dasuki

17:08 Task #1099 (Closed - End of life cycle): CASE: HD00011640 - GIA Placement CMS - Clients Account

Updated by Vincent. No other issue reported by customer. Issue closed. Norhaidah Md Dasuki

17:07 Task #1068 (Closed - End of life cycle): CASE: HD0001556 - OTC IBG - Batu Pahat failed

Fixed and closed. No other feedback from customer. Norhaidah Md Dasuki

17:06 Task #1064 (Closed - End of life cycle): Case ID: HD00011535 - Approve Corus CMS user

Issue closed. Norhaidah Md Dasuki

17:04 Support #4188 (Work Completed-End life cycle): [Request ID :##2063##] : RFI CREDITING PROCESS W1...

fixed..
IT update/add record for problem account at table GB_MAP_ACCT_REL. Hafizudin MD

16:27 Support #4168 (Work Completed-End life cycle): [Request ID :##2042##] : Unable to delete SI via ...

Confirm with customer to manually delete the SI from database.
User return:-
Have confirmed with customer that th... Nor Shuhaida Subri

16:21 Support #4219 (Work Completed-End life cycle): [Request ID :##2079##] : Prod Issue - HD00014945 -...

IT KFH Regen the report:-
We had re-generate the report as per Penril instruction.
No error occurred after re-gene... Nor Shuhaida Subri

16:15 Enhancement #1741: Consumer: Logger enhancement

still not migrate into prod Hafizudin MD

16:14 Task #1828 (Work Completed-End life cycle): KFH BIB SI Contigency

complete as request Hafizudin MD

16:12 Task #1827 (Work Completed-End life cycle): KFH SI Contigency

finish Hafizudin MD

15:49 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

0 means Phoenix return no account found - it not single acc or joint acc.. Hafizudin MD

15:38 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

Hafizudin MD wrote:
> found the problem because Phoenix return detailList size = 0.
> if this account is joint acco... Ahmad Hazri

14:42 Bug #1632: HD00012599 - Unable to Update for Financing Acc in CORUS

still not migrate into prod Hafizudin MD

14:32 Bug #1631: Corus SI ExeReport unavailable HD00012949

still not migrate in prod Hafizudin MD

14:15 Enhancement #1742: BIB: Logger enhancement

still not migrate into prod Hafizudin MD

14:04 Task #1230: SI Month End Recurring

still mot migrate into prod..
Hafizudin MD

13:58 Bug #1630 (Closed - End of life cycle): EPF CMS#HD00013109

all fixed Hafizudin MD

13:31 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

found the problem because Phoenix return detailList size = 0.
if this account is joint account. the detailList size ... Hafizudin MD

March 31, 2014

12:23 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

Recurring issue reported by Chooi So Fun
Chronology:
1st: 03/03/2014
2nd: 20/03/2014
3rd: 31/03/2014
The l... Ahmad Hazri

March 26, 2014

10:29 Support #4226 (Work Completed-End life cycle): [SCP ID :##2083##] : Corus CMS Registration Error

This cause by the data issue in database.
Suppose when user approve the transaction in corus.
Application will dele... Nor Shuhaida Subri

March 24, 2014

11:55 Support #4219 (Pending Customer Feedback): [Request ID :##2079##] : Prod Issue - HD00014945 - Una...

Due to acc_crt_date null.
acc_crt_date is retrieve from esb.
Somehow, acc creation date not available for financin... Nor Shuhaida Subri

March 19, 2014

09:38 Support #4226 (Work Completed-End life cycle): [SCP ID :##2083##] : Corus CMS Registration Error

Please refer attached doc for details Ahmad Hazri

March 17, 2014

12:21 Support #4219 (Work Completed-End life cycle): [Request ID :##2079##] : Prod Issue - HD00014945 -...

Customer reported that the IB Registration Report dated 13.3.14 was unavailable for retrieval from BVMC Ahmad Hazri