Activity
From November 23, 2015 to December 22, 2015
December 22, 2015
- 09:16 Support #5863 (Closed - End of life cycle): [SCP ID :##2906##] : Activity Disaster Recovery(DR) I...
- Hi,
Kindly attend below request:
We re now in the verification process at Production site. User still to do their...
December 21, 2015
- 11:30 Support #5672: [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
- Last Update in SCP from Norashikin, Dec 4, 2015 12:09 PM:-...
- 11:04 Support #5813 (Closed - End of life cycle): [SCP ID :##2893##] : OFI & RFI file not available.
- Issue closed in SCP.
- 11:01 Support #5844 (Pending Customer Feedback): [SCP ID :##2895##] : BIB and CIB SI problem from 11/12...
- Findings by Hafiz regarding this issue , Dec 16, 2015 02:34 PM:-
Hi ashikin,
As we speck before.Please check IBG.... - 10:41 Support #5862 (Closed - End of life cycle): [SCP ID :##2905##] : IBG Problem
- Update by Hafiz, Dec 21, 2015 10:14 AM:-...
December 19, 2015
- 13:40 Support #5862 (Closed - End of life cycle): [SCP ID :##2905##] : IBG Problem
- Dear Hafiz
They are having a DR activity today. can you help pinpoint where there error is? - 10:55 Support #5752 (Closed - End of life cycle): [SCP ID :##2872##] : WEBSITE - form.
- Update by Akmal, Dec 17, 2015 10:06 AM:-...
- 10:53 Support #5810 (Closed - End of life cycle): [SCP ID :##2890##] : WEBSITE - update.
- Reply by Akmal, Dec 17, 2015 10:00 AM:-...
- 10:51 Support #5813 (Pending Customer Feedback): [SCP ID :##2893##] : OFI & RFI file not available.
- Update by Hafiz, Dec 16, 2015 03:16 PM:-
Hi Ashikin
We found error on the logs. It happen because of system can... - 10:05 Support #5814 (Closed - End of life cycle): [SCP ID :##2894##] : WEBSITE - link not working and r...
- Reply by Akmal, Dec 15, 2015 11:52 AM:-...
December 14, 2015
- 10:25 Support #5844 (Closed - End of life cycle): [SCP ID :##2895##] : BIB and CIB SI problem from 11/1...
- Dear Hapiz
Kindly attend this issue;
Dear Penril Support;
We need your urgent assistance to investigate and rect...
December 11, 2015
- 16:40 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Issue closed in SCP.
- 16:37 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Verified all OK by Akmal, Dec 11, 2015 04:32 PM:-
Issue closed in SCP. - 16:30 Support #5814 (Closed - End of life cycle): [SCP ID :##2894##] : WEBSITE - link not working and r...
- Hi,
Kindly attend below request:
1. Pls link the image on the right to:
http://www.kfh.com.my/kfhmb/v2/content... - 16:23 Support #5683 (Closed - End of life cycle): [Request ID :##2853##] : BVMC at instance 7410
- Issue closed in SCP.
- 16:21 Support #5684 (Closed - End of life cycle): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Issue closed in SCP.
- 14:53 Support #5813 (Closed - End of life cycle): [SCP ID :##2893##] : OFI & RFI file not available.
- Hi,
Kindly attend below request:
We received user complaint on unavailable files of OFI and RFI files for yesterd... - 14:52 Support #5812 (Pending Customer Feedback): [SCP ID :##2892##] : WEBSITE - dropdown - link not w...
- 10:19 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Hi,
Kindly attend below request:
Please see the following:
Home page > I am looking for > (dropdown) Branch Loca...
December 10, 2015
- 17:33 Support #5810 (Closed - End of life cycle): [SCP ID :##2890##] : WEBSITE - update.
- Hi,
Kindly attend below request:
Please include the update in the chart following the link below:
https://ww... - 14:09 Support #5806 (Pending Customer Feedback): [SCP ID :##2889##] : DESKMATE - remove document.
- 11:43 Support #5770 (Development / Work In Progress): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.
- Update by Hafiz, Dec 10, 2015 11:16 AM:-...
- 10:58 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Hi,
Kindly attend below request:
Please remove the highlighted document:
HRMatters > Forms > Learning & Devel...
December 09, 2015
- 00:13 Support #5803 (Closed - End of life cycle): [SCP ID :##2887##] : CORUS - Error calender update.
- Hi,
Kindly attend below request:
Please investigate why the system auto log out when user adding the new holiday....
December 08, 2015
- 16:28 Support #5771 (Closed - End of life cycle): [SCP ID :##2881##] : DESKMATE -upload documents.
- Issue closed in SCP.
- 10:01 Support #5773 (Closed - End of life cycle): [SCP ID :##2882##] : URGENT = WEBSITE
- Verified all OK by Akmal, Dec 8, 2015 09:36 AM
Issue closed in SCP. - 09:27 Support #5684 (Pending Customer Feedback): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Update by Hafiz, Dec 4, 2015 04:59 PM:-
Hi Ashikin
1) Is this something related to newly created id for 'iblabu... - 09:13 Support #5773 (Pending Customer Feedback): [SCP ID :##2882##] : URGENT = WEBSITE
- 09:13 Support #5771 (Pending Customer Feedback): [SCP ID :##2881##] : DESKMATE -upload documents.
December 04, 2015
- 22:01 Support #5773 (Closed - End of life cycle): [SCP ID :##2882##] : URGENT = WEBSITE
- Hafiz
Kindly assist on this
- 16:58 Support #5771 (Closed - End of life cycle): [SCP ID :##2881##] : DESKMATE -upload documents.
- Hi,
Kindly attend below request:
Please upload the two attachments in Deskmate:
HR Matters ---> Forms --->Huma... - 16:46 Support #5770 (Closed - End of life cycle): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.
- Hi,
Kindly attend below request:
Pls change BANNER 4 with the attached.
- 15:20 Support #5627: [SCP ID :##2835##] : No RIM number in BVMC Report.
- Update by Hafiz, Dec 3, 2015 12:06 PM:-...
- 15:05 Support #5683 (Pending Customer Feedback): [Request ID :##2853##] : BVMC at instance 7410
- Update by Hafiz, Dec 3, 2015 12:16 PM:-...
December 03, 2015
- 17:36 Support #5754 (Closed - End of life cycle): [SCP ID :##2874##] : DESKMATE - new hires.
- Issue closed in SCP.
- 17:36 Support #5753 (Closed - End of life cycle): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- Issue closed in SCP.
- 15:40 Support #5763 (Closed - End of life cycle): [SCP ID :##2879##] : E-stmt Labuan retrieval error (s...
- Hi,
Kindly attend below request:
Please investigate why there's an error when try to retrieve e-statement for Lab... - 10:22 Support #5533 (Closed - End of life cycle): [SCP ID :##2812##] : Bulk transfer on 05.10.2015 - Un...
- Issue closed in SCP.
- 09:27 Support #5753 (Pending Customer Feedback): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- 09:21 Support #5754 (Pending Customer Feedback): [SCP ID :##2874##] : DESKMATE - new hires.
December 02, 2015
- 12:28 Support #5754 (Closed - End of life cycle): [SCP ID :##2874##] : DESKMATE - new hires.
- Hi,
Kindly attend below request:
Home page - new hires:
FILES TOO LARGE - WILL EMAIL separately.
1.
Khair... - 12:13 Support #5753 (Closed - End of life cycle): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- Hi,
Kindly attend below request:
Please replace BANNER 4 at the homepage with the attached. - 10:11 Support #5752 (Closed - End of life cycle): [SCP ID :##2872##] : WEBSITE - form.
- Hi,
Kindly attend below request:
Pls replace the existing form with the attached:
Cash Management Solutions - Re...
November 27, 2015
- 16:10 Support #5748 (Closed - End of life cycle): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- Issue closed in SCP.
- 12:24 Support #5533 (Pending Customer Feedback): [SCP ID :##2812##] : Bulk transfer on 05.10.2015 - Uns...
- Update by Hafiz, Nov 27, 2015 12:06 PM:-
Patches Ready to deploy. please get patches from below link.
//10.20.8.3... - 11:44 Support #5748 (Pending Customer Feedback): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- 10:38 Support #5748 (Closed - End of life cycle): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- Hi,
Kindly attend below request:
Please replace BANNER no. 1 with the attached.
Thank you.
- 10:17 Support #5747 (Closed - End of life cycle): [SCP ID :##2868##] : SI cancellation error.
- Hi,
Kindly attend below request:
We received a complaint from a customer that cannot proceed to cancel her SI. Th...
November 26, 2015
- 16:01 Support #5706 (Closed - End of life cycle): [SCP ID :##2858##] : WEBSITE - CORPORATE INFO.
- Done as per request.
Issue closed in SCP.
November 24, 2015
- 17:47 Support #5712 (Closed - End of life cycle): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- Issue closed in SCP.
- 17:47 Support #5714 (Closed - End of life cycle): [SCP ID :##2861##] : DESKMATE - upload.
- Issue closed in SCP.
November 23, 2015
- 17:33 Support #5712 (Pending Customer Feedback): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- 17:33 Support #5714 (Pending Customer Feedback): [SCP ID :##2861##] : DESKMATE - upload.
- 15:53 Support #5706 (Pending Customer Feedback): [SCP ID :##2858##] : WEBSITE - CORPORATE INFO.
- 14:43 Support #5714 (Closed - End of life cycle): [SCP ID :##2861##] : DESKMATE - upload.
- Hi,
Kindly attend below request:
Pls upload the attached file:
OSHA>Procedures>2015
http://deskmate.kfh.com... - 14:31 Support #5712 (Closed - End of life cycle): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- Hi,
Kindly attend below request:
Pls upload 2 files:
HR Matters>Circulars>2015
http://deskmate.kfh.com.my/ind...
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