Activity

From January 28, 2016 to February 26, 2016

February 26, 2016

17:41 Support #6011 (Closed - End of life cycle): [SCP ID :##2991##] : DESKMATE - Upload Circular: HCD ...
Hi,
Kindly attend below request:
Please upload the document on DESKMATE:
HR MATTERS > CIRCULARS > 2016
!htt...
Zahir Abd Latif
09:45 Support #6006 (Closed - End of life cycle): [SCP ID :##2984##] : WEBSITE - INFO update - DEBIT CARD.
Issue closed in SCP. Zahir Abd Latif
09:44 Support #5924 (Closed - End of life cycle): [SCP ID :##2938##] : Epay Extra Successful transactio...
Issue closed in SCP. Zahir Abd Latif

February 25, 2016

17:37 Support #5986 (Pending Customer Feedback): [SCP ID :##2981##] : IB DR - pointing.
KFH DR need to connect to KFHIB03 and KFHIB04 because of the bv is replicate from production. In order to change the ... Ngoh Chee Ping
09:31 Support #6006 (Pending Customer Feedback): [SCP ID :##2984##] : WEBSITE - INFO update - DEBIT CARD.
Zahir Abd Latif
09:25 Support #6007 (Closed - End of life cycle): [SCP ID :##2985##] : WEBSITE - Content Update (e-Bill...
Hi,
Kindly attend below request:
Corporate Website Change - to update (add and/or rename) the content of e-Biller...
Zahir Abd Latif

February 24, 2016

16:55 Support #6006 (Closed - End of life cycle): [SCP ID :##2984##] : WEBSITE - INFO update - DEBIT CARD.
Hi,
Kindly attend below request:
Pls replace the document with the attached in the link below:
http://www.kfh....
Zahir Abd Latif
14:30 Support #5924 (Pending Customer Feedback): [SCP ID :##2938##] : Epay Extra Successful transaction...
Root Cause:
No response from epay. Refer to log below for the comparison of no response and with response log.
+L...
Ngoh Chee Ping
11:50 Support #5924 (Development / Work In Progress): [SCP ID :##2938##] : Epay Extra Successful transa...
Zahir Abd Latif
11:48 Support #5627 (Closed - End of life cycle): [SCP ID :##2835##] : No RIM number in BVMC Report.
Issue closed in SCP. Zahir Abd Latif
11:45 Support #5959 (Closed - End of life cycle): [SCP ID :##2967##] : IBG Charges for Failed Trx.
Update by Hafiz, Feb 18, 2016 11:30 AM:-... Zahir Abd Latif
11:40 Support #5916 (Closed - End of life cycle): [SCP ID :##2936##] : No email notification and rentas...
Update from hafiz, Jan 14, 2016 05:17 PM:-
This issue happen since 2012 until now. New info form chooi. They get ...
Zahir Abd Latif
11:37 Support #5863 (Closed - End of life cycle): [SCP ID :##2906##] : Activity Disaster Recovery(DR) I...
Closed case at this moment since pending user to clarify. Zahir Abd Latif
11:30 Support #5763 (Closed - End of life cycle): [SCP ID :##2879##] : E-stmt Labuan retrieval error (s...

Advise user to further check on the below items:
1) Please help to get us this file from Prod server /opt/BV1TO1...
Zahir Abd Latif
11:20 Support #5672 (Closed - End of life cycle): [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
Zahir Abd Latif
11:20 Support #5672: [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
Issue closed in SCP. Zahir Abd Latif
11:12 Support #5958 (Pending Customer Feedback): [SCP ID :##2966##] : BVMC Internet Trx Report Contains...
Update by Hafiz, Feb 24, 2016 11:07 AM:-... Zahir Abd Latif

February 22, 2016

14:50 Support #5986 (Closed - End of life cycle): [SCP ID :##2981##] : IB DR - pointing.
Hi,
Kindly attend below request:
Please help to check why DR server still try to connect to KFHIB04 ( production ...
Zahir Abd Latif
10:51 Support #5972 (Pending Customer Feedback): [SCP ID :##2975##] : Gold Online Sell Problem.
Update by Hafiz, Feb 19, 2016 04:16 :-
Salam Ashikin,
From our investigation, we found esb late to return messa...
Zahir Abd Latif

February 18, 2016

14:16 Support #5932 (Pending Customer Feedback): [SCP ID :##2947##] : KFH Online Security Question Prob...
Update from Hafiz, 18 February 2016 at 12:17:-
No error/bug found in code, log and when try to simulate. kfh wait ...
Zahir Abd Latif
14:14 Support #5672 (Pending Customer Feedback): [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
Update from Hafiz, Feb 18, 2016 11:35 AM:-... Zahir Abd Latif

February 17, 2016

16:45 Support #5968 (Closed - End of life cycle): [SCP ID :##2972##] : WEBSITE BANNER- replace 15/2/2016.
Verified OK by Akmal.
Issue closed in SCP.
Zahir Abd Latif
14:28 Support #5968 (Pending Customer Feedback): [SCP ID :##2972##] : WEBSITE BANNER- replace 15/2/2016.
Zahir Abd Latif

February 16, 2016

16:55 Support #5972 (Closed - End of life cycle): [SCP ID :##2975##] : Gold Online Sell Problem.
Hi,
Kindly attend below request:
Please help to investigate on the unsuccessful gold sell, however Customers Gold...
Zahir Abd Latif

February 15, 2016

17:44 Support #5969 (Closed - End of life cycle): [SCP ID :##2973##] : ESB Development Issue.
Update from Norashikin, Feb 15, 2016 05:17 PM:-... Zahir Abd Latif
11:52 Support #5969 (Closed - End of life cycle): [SCP ID :##2973##] : ESB Development Issue.
Hi,
Kindly attend below request:
Dear Penril support;
Please check on ESB services in development environenment ...
Zahir Abd Latif
11:05 Support #5968 (Closed - End of life cycle): [SCP ID :##2972##] : WEBSITE BANNER- replace 15/2/2016.
Hi,
Kindly attend below request:
REMOVE BANNER 5.
Put the attached banner in POSITION 1, and move the rest acc...
Zahir Abd Latif

February 03, 2016

21:39 Support #5959 (Closed - End of life cycle): [SCP ID :##2967##] : IBG Charges for Failed Trx.
Hi,
Kindly attend below request:
Please help to investigate on IBG charges imposed on the failed IBG transaction
...
Zahir Abd Latif
21:35 Support #5958 (Closed - End of life cycle): [SCP ID :##2966##] : BVMC Internet Trx Report Contain...
Hi,
Kindly attend below request:
Please help to investigate on why BVMC Internet Transactions Report contains Ben...
Zahir Abd Latif
11:38 Support #5953 (Closed - End of life cycle): [SCP ID :##2963##] : DESKMATE - upload FORMS
Zahir Abd Latif
10:47 Support #5953 (Pending Customer Feedback): [SCP ID :##2963##] : DESKMATE - upload FORMS
Zahir Abd Latif

February 02, 2016

13:59 Support #5947 (Closed - End of life cycle): [SCP ID :##2962##] : WEBSITE - CORPORATE INFO.
Issue closed in SCP. Zahir Abd Latif
09:52 Support #5953 (Closed - End of life cycle): [SCP ID :##2963##] : DESKMATE - upload FORMS
Hi,
Kindly attend below request:
Please upload 2 documents accordingly:
HR MATTERS > FORMS > MICARE
Zahir Abd Latif
09:21 Support #5947 (Pending Customer Feedback): [SCP ID :##2962##] : WEBSITE - CORPORATE INFO.
Zahir Abd Latif

January 29, 2016

11:30 Support #5947 (Closed - End of life cycle): [SCP ID :##2962##] : WEBSITE - CORPORATE INFO.
Hi,
Kindly attend below request:
Please put the following information in the:
1. HOME PAGE > NEWS
To be pl...
Zahir Abd Latif

January 28, 2016

09:20 Support #5941 (Closed - End of life cycle): [SCP ID :##2954##] : WEBSITE & DESKMATE - UPDATE OF I...
Issue closed in SCP. Zahir Abd Latif
09:19 Support #5943 (Closed - End of life cycle): [SCP ID :##2958##] : DESKMATE - banner.
Issue closed in SCP. Zahir Abd Latif
 

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