Activity
From March 05, 2016 to April 03, 2016
April 01, 2016
- 16:16 Support #6151 (Pending Customer Feedback): [SCP ID :##3043##] : IBG Return error for Tawarruq Acc...
Update by hafiz, Apr 1, 2016 03:22 PM:-...- 15:49 Support #6157 (Closed - End of life cycle): [SCP ID :##3049##] : DESKMATE - removal of contact de...
- Hi,
Kindly attend below request:
Please remove details of the staff from the Directory and Search in the DESKMATE. - 15:43 Support #6156 (Closed - End of life cycle): [SCP ID :##3048##] : DESKMATE: Directory Update - Res...
- Hi,
Kindly attend below request:
Please remove the following resigned staff from directory:
http://deskmate.kfh.... - 10:49 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
- 10:49 Support #6153: [SCP ID :##3045##] : DESKMATE: To add Chief Operating Officer's details.
- Verified by Azli.
Issue closed in SCP. - 10:43 Support #6153 (Pending Customer Feedback): [SCP ID :##3045##] : DESKMATE: To add Chief Operating ...
- 10:42 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
- Issue closed in SCP.
- 09:38 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=375
... - 09:18 Support #6040 (Pending Customer Feedback): [SCP ID :##3007##] : WEBSITE - linking logo.
- Patches link : //10.20.8.124/shared/migration/20160316_new_footer
- 09:14 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
- Issue closed in SCP.
- 09:13 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
- Issue closed in SCP.
- 09:07 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
- Hi,
Kindly attend below request:
URGENT: Please include the following in the link, please follow existing format:...
March 31, 2016
- 16:24 Support #6151 (Closed - End of life cycle): [SCP ID :##3043##] : IBG Return error for Tawarruq Ac...
- Hi,
Kindly attend below request:
Please help to investigate on IBG issue whereby customer account cant be credite...
March 30, 2016
- 15:01 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- Issue verified by Azli.
Issue closed in SCP. - 14:59 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
- Issue verified by Akmal.
Issue closed in SCP. - 14:48 Support #6137 (Pending Customer Feedback): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- 14:47 Support #6136 (Pending Customer Feedback): [SCP ID :##3040##] : DESKMATE: Directory Update - Oper...
- 14:11 Support #6138 (Pending Customer Feedback): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URGENT.
- 09:46 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
- Hi,
Kindly attend below request:
Pls update urgently:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTyp... - 09:37 Support #6129 (Pending Customer Feedback): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Issue.
- Update by Hafiz, Mar 29, 2016 12:08 AM:-...
- 09:29 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- Hi,
Kindly attend below request:-
To remove from directory: Edli Rudizam Harith / Information Technology / IT Inf... - 09:24 Support #6128 (Pending Customer Feedback): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of info.
- 09:17 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
- Hi,
Kindly attend below request:
Please refer to attachement for details.
Operations staff update and movement...
March 29, 2016
- 13:44 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.
- Issue closed in SCP.
March 28, 2016
- 10:40 Support #6129 (Closed - End of life cycle): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Is...
- Hi,
Kindly attend below request:
Please check on the RFI nacha processing which captured some error in the proces... - 10:28 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
- Hi,
Kindly attend below request:
1. Website: Please see the Website change document for the changes.
Banner - ...
March 25, 2016
- 16:00 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...
- Verified by Azli.
Issue closed in SCP. - 12:17 Support #6122 (Pending Customer Feedback): [SCP ID :##3034##] : DESKMATE - home page and link.
- 12:11 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...
- Verified OK by Azli.
Issue closed in SCP. - 11:56 Support #6050 (Closed - End of life cycle): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Ref...
- Issue closed in SCP.
- 11:50 Support #6050 (Pending Customer Feedback): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Refe...
- 09:41 Support #6020 (Closed - End of life cycle): [SCP ID :##2997##] : Different TXNReferrence for Celc...
- Issue closed in SCP.
March 24, 2016
- 12:45 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.
- Hi,
Kindly attend below request:
A) Deskmate homepage - bottom:
Replace "fraud buletin" with : Data Prevent...
March 23, 2016
- 14:52 Support #6111 (Pending Customer Feedback): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in ...
- 14:50 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...
- Issue has been verified by Azli.
Issue closed in SCP. - 11:39 Support #6020 (Pending Customer Feedback): [SCP ID :##2997##] : Different TXNReferrence for Celco...
- Update by Hafiz, Mar 22, 2016 10:57 AM:-...
- 11:27 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...
- Verified OK by Azli.
Issue closed in SCP.
March 22, 2016
- 15:06 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...
- Verified OK by Azli.
Issue closed in SCP. - 15:04 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...
- Verified by Azli.
Issue closed in SCP. - 15:02 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...
- Hi,
Kindly attend below request:
1. Remove Azawiah Zulkifli from Shah Alam Branch and add in Consumer Banking / R... - 14:58 Support #6108 (Pending Customer Feedback): [SCP ID :##3024##] : DESKMATE: Movement of Credit Mana...
- 14:46 Support #6107 (Pending Customer Feedback): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remov...
- 14:34 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...
- Verified by Azli,
Issue closed in SCP. - 12:32 Support #6112: [SCP ID :##3029##] : DESKMATE: Staff Movement from Operations to Consumer Banking ...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=85&I... - 12:29 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...
- Hi,
Kindly attend below request: - 12:15 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... - 11:43 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...
- Hi,
Kindly attend below request:
1. To remove Branch Operation Support & BDC from CEO's Office to Consumer Bankin... - 11:25 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...
- Hi,
Kindly attend below request:
Kindly replace this visual with the latest one (attached)
http://kfhonline.com.... - 10:08 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...
- Hi,
Kindly attend below request:
1. from Credit Management to Risk Management - Noor Azlina Shuib / Credit Manage... - 09:40 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...
- Hi,
Kindly attend below request:
1. To remove Aimi Mohammad Sabri from Treasury (Directory and Search)
!https:...
March 21, 2016
- 10:27 Support #6051 (Closed - End of life cycle): [SCP ID :##3012##] : DESKMATE - Change of Name in Sta...
- Issue has been executed and verified by Azli.
Issue closed in SCP.
March 18, 2016
- 16:41 Support #6093 (Closed - End of life cycle): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudh...
- Verified by Azli,
Issue closed in SCP. - 16:38 Support #6093 (Pending Customer Feedback): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudha...
- 16:38 Support #6051 (Pending Customer Feedback): [SCP ID :##3012##] : DESKMATE - Change of Name in Staf...
- 16:38 Support #6091 (Closed - End of life cycle): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 1...
- Issue closed in SCP.
March 17, 2016
- 16:53 Support #6093 (Closed - End of life cycle): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudh...
- Hi,
Kindly attend below request:
Kindly investigate, should not be JomPay
http://www.kfh.com.my/kfhmb/v2/progr... - 14:32 Support #6091 (Pending Customer Feedback): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 16...
- 14:31 Support #6085 (Closed - End of life cycle): [SCP ID :##3019##] : WEBSITE: Replace ICM Visual (Ful...
- Issue closed in SCP.
- 09:45 Support #6091 (Closed - End of life cycle): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 1...
- Hi,
Kindly attend below request:
Kindly upload the following
HR Circulars > Circulars > Human Capital Circular... - 09:16 Support #5747 (Closed - End of life cycle): [SCP ID :##2868##] : SI cancellation error.
- Update from chee ping, 8 March 2016 at 17:18;-...
- 09:12 Support #6028 (Closed - End of life cycle): [SCP ID :##3000##] : WEBSITE & DESKMATE - update of i...
- Issue closed in SCP.
- 09:11 Support #6031 (Closed - End of life cycle): [SCP ID :##3002##] : WEBSITE BANNER- remove.
- Issue closed in SCP.
- 09:11 Support #6045 (Closed - End of life cycle): [SCP ID :##3009##] : DESKMATE - remove BANNER 4.
- Issue closed in SCP.
- 09:10 Support #6058 (Closed - End of life cycle): [SCP ID :##3013##] : WEBSITE - To add JomPay Web Banner.
- Issue closed in SCP.
March 16, 2016
- 17:43 Support #6085 (Closed - End of life cycle): [SCP ID :##3019##] : WEBSITE: Replace ICM Visual (Ful...
- Hi,
Kindly attend below request:
Kindly proceed to replace current visual with the new one:
http://kfhonline.c... - 11:23 Support #6028 (Pending Customer Feedback): [SCP ID :##3000##] : WEBSITE & DESKMATE - update of in...
- Update by Hafiz,
Done last week. - 11:11 Support #6045 (Pending Customer Feedback): [SCP ID :##3009##] : DESKMATE - remove BANNER 4.
March 15, 2016
- 15:50 Support #6028 (Development / Work In Progress): [SCP ID :##3000##] : WEBSITE & DESKMATE - update ...
- Dear Hafiz,
I think the uploaded document is not correct.
Kindly recheck.
Document for deskmate is uploaded to... - 14:52 Support #6058 (Pending Customer Feedback): [SCP ID :##3013##] : WEBSITE - To add JomPay Web Banner.
- 14:41 Support #6078 (Closed - End of life cycle): [SCP ID :##3017##] : DESKMATE: Contact Update for Cor...
- Verified OK by Azli.
Issue closed in SCP. - 14:41 Support #6045: [SCP ID :##3009##] : DESKMATE - remove BANNER 4.
- Not sure which is banner 4 (to be removed).
Hafiz,
Kindly update if you have removed the banner 4.
Thank you... - 14:27 Support #6031 (Pending Customer Feedback): [SCP ID :##3002##] : WEBSITE BANNER- remove.
- only see 4 banners.
- 14:09 Support #6078 (Pending Customer Feedback): [SCP ID :##3017##] : DESKMATE: Contact Update for Corp...
- 11:23 Support #6078 (Closed - End of life cycle): [SCP ID :##3017##] : DESKMATE: Contact Update for Cor...
- Hi,
Kindly attend below request:
Please remove Fazlynn Nadira Mohd Azrul Raj from Corporate Communications.
http...
March 09, 2016
- 10:13 Support #6033 (Closed - End of life cycle): [SCP ID :##3004##] : WEBSITE BANNER- REMOVE.
- Issue closed in SCP.
- 10:10 Support #6017 (Closed - End of life cycle): [SCP ID :##2996##] : iPAY rejected - 29/02/2016.
- Issue closed in SCP.
- 10:08 Support #6058 (Closed - End of life cycle): [SCP ID :##3013##] : WEBSITE - To add JomPay Web Banner.
- Hi,
Kindly attend below request:
To add JomPay Web Banner at Corporate Website and link to http://www.jompay.com....
March 08, 2016
- 16:08 Support #6051 (Closed - End of life cycle): [SCP ID :##3012##] : DESKMATE - Change of Name in Sta...
- Hi,
Kindly attend below request:
To change staff name in Staff Referral Deskmate>Home>Staff Referral
To replace ... - 15:44 Support #6050 (Closed - End of life cycle): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Ref...
- Hi,
Kindly attend below request:
To add Tanjung Manis Branch Staff in Deskmate>Home>Staff Referral
Khadtizah K... - 09:51 Support #6024 (Closed - End of life cycle): [SCP ID :##2999##] : DESKMATE - new hires.
- Verified OK.
Issue closed in SCP. - 09:44 Support #6017 (Pending Customer Feedback): [SCP ID :##2996##] : iPAY rejected - 29/02/2016.
- Update by Hafiz, Mar 7, 2016 07:53 PM:-...
March 07, 2016
- 17:41 Support #6045 (Closed - End of life cycle): [SCP ID :##3009##] : DESKMATE - remove BANNER 4.
- Hi,
Kindly attend below request:
Please remove BANNER NO. 4. Thank you - 16:30 Support #6040 (Closed - End of life cycle): [SCP ID :##3007##] : WEBSITE - linking logo.
- Hi,
Kindly attend below request:
Please add and link the logo attached to the following site:
!https://mail.go... - 12:16 Support #6033 (Pending Customer Feedback): [SCP ID :##3004##] : WEBSITE BANNER- REMOVE.
- 11:40 Support #6017 (Development / Work In Progress): [SCP ID :##2996##] : iPAY rejected - 29/02/2016.
- Update by Hafiz, 3 March 2016 at 12:08:-...
- 11:38 Support #6012 (Development / Work In Progress): [SCP ID :##2993##] : CMS Transaction Process Alert.
- 11:37 Support #5972 (Closed - End of life cycle): [SCP ID :##2975##] : Gold Online Sell Problem.
- Pending for IT to test.
Issue closed in SCP. - 11:35 Support #6007 (Closed - End of life cycle): [SCP ID :##2985##] : WEBSITE - Content Update (e-Bill...
- Issue closed in SCP.
- 11:33 Support #5958 (Closed - End of life cycle): [SCP ID :##2966##] : BVMC Internet Trx Report Contain...
- Issue closed in SCP.
- 11:32 Support #5932 (Closed - End of life cycle): [SCP ID :##2947##] : KFH Online Security Question Pro...
- Update by Lizahwati, 01/03/2016[Penril] - Hafiz already asked customer to reset security question, because the data i...
- 10:13 Support #5875 (Closed - End of life cycle): [SCP ID :##2909##] : Prod Issue - EPF Report dated 22...
- Issue closed in SCP.
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