Activity
From March 20, 2016 to April 18, 2016
April 18, 2016
- 13:47 Support #6200 (Closed - End of life cycle): [SCP ID :##3072##] : DESKMATE: Directory Update - Cor...
- Verified by Azli.
Issue closed in SCP. - 11:37 Support #6200 (Closed - End of life cycle): [SCP ID :##3072##] : DESKMATE: Directory Update - Cor...
- Hi,
Kindly attend below request:
Corporate Banking > (14) Norhairomey Ismail
To change telephone number from 216...
April 15, 2016
- 18:05 Support #6176: [Request ID :##3063##] : ALSB status "UNKNOWN"
- Root Cause:
Failed to connect phoenix database.
com.sybase.jdbc3.jdbc.SybSQLException: EXECUTE permission denied ... - 16:23 Support #6192 (Closed - End of life cycle): [SCP ID :##3071##] : CMS Labuan - JPY payment failed ...
- Hi,
Kindly attend below request:
Issue on CMS Labuan
Issue reported by Norazili Timpai:
This is to inform tha... - 09:44 Support #6176 (Pending Customer Feedback): [Request ID :##3063##] : ALSB status "UNKNOWN"
- Hazri asked Azraf to provide one of the log file. But until now have not receive yet.
April 13, 2016
- 15:56 Support #6189 (Pending Customer Feedback): [SCP ID :##3069##] : WEBSITE - highlights section.
- 14:34 Support #6189 (Closed - End of life cycle): [SCP ID :##3069##] : WEBSITE - highlights section.
- Hi,
Kindly attend below request:
HOME PAGE> HIGHLIGHTS SECTION
REPLACE first notice with the following:
NOT... - 11:47 Support #6182: [SCP ID :##3066##] : KFH Portal unreachable - Sunday Morning 10/04/2016
- I also get Database error at application server log. Database deadlock start around 4 am.
04:29:44,183 ERROR [LogI... - 10:24 Support #6182: [SCP ID :##3066##] : KFH Portal unreachable - Sunday Morning 10/04/2016
- Found there is DB connection issue in the log file. Hazri please help to confirm, is there is restart DB on that day?...
April 11, 2016
- 18:02 Support #6176 (Development / Work In Progress): [Request ID :##3063##] : ALSB status "UNKNOWN"
- 18:02 Support #6182 (Development / Work In Progress): [SCP ID :##3066##] : KFH Portal unreachable - Sun...
- 17:40 Support #6164 (Closed - End of life cycle): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
- Issue closed in SCP.
- 17:36 Support #6182 (Closed - End of life cycle): [SCP ID :##3066##] : KFH Portal unreachable - Sunday ...
- This is the issue happen on Sunday morning 10/04/16
- 11:58 Support #6180 (Closed - End of life cycle): [SCP ID :##3065##] : SI NOT EXECUTED ON 11/4/2016.
- Hi,
Kindly attend below request:
There's no email notification on SI Execution for both CIB & BIB yesterday (11/4... - 09:35 Support #6157 (Closed - End of life cycle): [SCP ID :##3049##] : DESKMATE - removal of contact de...
- Issue closed in SCP.
- 09:33 Support #6164 (Pending Customer Feedback): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
- 09:25 Support #6040 (Closed - End of life cycle): [SCP ID :##3007##] : WEBSITE - linking logo.
- Update by Norashikin, Apr 8, 2016 01:11 PM:-...
April 10, 2016
- 15:51 Support #6176 (Closed - End of life cycle): [Request ID :##3063##] : ALSB status "UNKNOWN"
- Hi Chee Ping
Kindly assist to check the logs..
April 06, 2016
- 15:10 Support #6164 (Closed - End of life cycle): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
- Hi,
Kindly attend below request:
Please REMOVE BANNER NO 3.
thank you.
April 05, 2016
- 10:08 Support #6159 (Closed - End of life cycle): [SCP ID :##3050##] : DESKMATE - new hire.
- Issue verified by Azli.
Issue closed in SCP.
April 04, 2016
- 13:50 Support #6159 (Pending Customer Feedback): [SCP ID :##3050##] : DESKMATE - new hire.
- 11:36 Support #6151 (Pending Prod Deployment): [SCP ID :##3043##] : IBG Return error for Tawarruq Account.
- Update from Norashikin, Apr 4, 2016 11:28 AM:-...
- 10:54 Support #6159 (Closed - End of life cycle): [SCP ID :##3050##] : DESKMATE - new hire.
- Hi,
Kindly attend below request:
Pls upload the following at the DESKMATE home page, pls follow same existing for... - 09:11 Support #6157 (Pending Customer Feedback): [SCP ID :##3049##] : DESKMATE - removal of contact det...
- 09:09 Support #6040: [SCP ID :##3007##] : WEBSITE - linking logo.
- Update from Norashikin, Apr 4, 2016 09:05 AM:-...
- 09:07 Support #6156 (Closed - End of life cycle): [SCP ID :##3048##] : DESKMATE: Directory Update - Res...
- Verified by Azli.
Issue closed in SCP.
April 01, 2016
- 16:16 Support #6151 (Pending Customer Feedback): [SCP ID :##3043##] : IBG Return error for Tawarruq Acc...
Update by hafiz, Apr 1, 2016 03:22 PM:-...- 15:49 Support #6157 (Closed - End of life cycle): [SCP ID :##3049##] : DESKMATE - removal of contact de...
- Hi,
Kindly attend below request:
Please remove details of the staff from the Directory and Search in the DESKMATE. - 15:43 Support #6156 (Closed - End of life cycle): [SCP ID :##3048##] : DESKMATE: Directory Update - Res...
- Hi,
Kindly attend below request:
Please remove the following resigned staff from directory:
http://deskmate.kfh.... - 10:49 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
- 10:49 Support #6153: [SCP ID :##3045##] : DESKMATE: To add Chief Operating Officer's details.
- Verified by Azli.
Issue closed in SCP. - 10:43 Support #6153 (Pending Customer Feedback): [SCP ID :##3045##] : DESKMATE: To add Chief Operating ...
- 10:42 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
- Issue closed in SCP.
- 09:38 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=375
... - 09:18 Support #6040 (Pending Customer Feedback): [SCP ID :##3007##] : WEBSITE - linking logo.
- Patches link : //10.20.8.124/shared/migration/20160316_new_footer
- 09:14 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
- Issue closed in SCP.
- 09:13 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
- Issue closed in SCP.
- 09:07 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
- Hi,
Kindly attend below request:
URGENT: Please include the following in the link, please follow existing format:...
March 31, 2016
- 16:24 Support #6151 (Closed - End of life cycle): [SCP ID :##3043##] : IBG Return error for Tawarruq Ac...
- Hi,
Kindly attend below request:
Please help to investigate on IBG issue whereby customer account cant be credite...
March 30, 2016
- 15:01 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- Issue verified by Azli.
Issue closed in SCP. - 14:59 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
- Issue verified by Akmal.
Issue closed in SCP. - 14:48 Support #6137 (Pending Customer Feedback): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- 14:47 Support #6136 (Pending Customer Feedback): [SCP ID :##3040##] : DESKMATE: Directory Update - Oper...
- 14:11 Support #6138 (Pending Customer Feedback): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URGENT.
- 09:46 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
- Hi,
Kindly attend below request:
Pls update urgently:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTyp... - 09:37 Support #6129 (Pending Customer Feedback): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Issue.
- Update by Hafiz, Mar 29, 2016 12:08 AM:-...
- 09:29 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
- Hi,
Kindly attend below request:-
To remove from directory: Edli Rudizam Harith / Information Technology / IT Inf... - 09:24 Support #6128 (Pending Customer Feedback): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of info.
- 09:17 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
- Hi,
Kindly attend below request:
Please refer to attachement for details.
Operations staff update and movement...
March 29, 2016
- 13:44 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.
- Issue closed in SCP.
March 28, 2016
- 10:40 Support #6129 (Closed - End of life cycle): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Is...
- Hi,
Kindly attend below request:
Please check on the RFI nacha processing which captured some error in the proces... - 10:28 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
- Hi,
Kindly attend below request:
1. Website: Please see the Website change document for the changes.
Banner - ...
March 25, 2016
- 16:00 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...
- Verified by Azli.
Issue closed in SCP. - 12:17 Support #6122 (Pending Customer Feedback): [SCP ID :##3034##] : DESKMATE - home page and link.
- 12:11 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...
- Verified OK by Azli.
Issue closed in SCP. - 11:56 Support #6050 (Closed - End of life cycle): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Ref...
- Issue closed in SCP.
- 11:50 Support #6050 (Pending Customer Feedback): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Refe...
- 09:41 Support #6020 (Closed - End of life cycle): [SCP ID :##2997##] : Different TXNReferrence for Celc...
- Issue closed in SCP.
March 24, 2016
- 12:45 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.
- Hi,
Kindly attend below request:
A) Deskmate homepage - bottom:
Replace "fraud buletin" with : Data Prevent...
March 23, 2016
- 14:52 Support #6111 (Pending Customer Feedback): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in ...
- 14:50 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...
- Issue has been verified by Azli.
Issue closed in SCP. - 11:39 Support #6020 (Pending Customer Feedback): [SCP ID :##2997##] : Different TXNReferrence for Celco...
- Update by Hafiz, Mar 22, 2016 10:57 AM:-...
- 11:27 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...
- Verified OK by Azli.
Issue closed in SCP.
March 22, 2016
- 15:06 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...
- Verified OK by Azli.
Issue closed in SCP. - 15:04 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...
- Verified by Azli.
Issue closed in SCP. - 15:02 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...
- Hi,
Kindly attend below request:
1. Remove Azawiah Zulkifli from Shah Alam Branch and add in Consumer Banking / R... - 14:58 Support #6108 (Pending Customer Feedback): [SCP ID :##3024##] : DESKMATE: Movement of Credit Mana...
- 14:46 Support #6107 (Pending Customer Feedback): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remov...
- 14:34 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...
- Verified by Azli,
Issue closed in SCP. - 12:32 Support #6112: [SCP ID :##3029##] : DESKMATE: Staff Movement from Operations to Consumer Banking ...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=85&I... - 12:29 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...
- Hi,
Kindly attend below request: - 12:15 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... - 11:43 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...
- Hi,
Kindly attend below request:
1. To remove Branch Operation Support & BDC from CEO's Office to Consumer Bankin... - 11:25 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...
- Hi,
Kindly attend below request:
Kindly replace this visual with the latest one (attached)
http://kfhonline.com.... - 10:08 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...
- Hi,
Kindly attend below request:
1. from Credit Management to Risk Management - Noor Azlina Shuib / Credit Manage... - 09:40 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...
- Hi,
Kindly attend below request:
1. To remove Aimi Mohammad Sabri from Treasury (Directory and Search)
!https:...
March 21, 2016
- 10:27 Support #6051 (Closed - End of life cycle): [SCP ID :##3012##] : DESKMATE - Change of Name in Sta...
- Issue has been executed and verified by Azli.
Issue closed in SCP.
Also available in: Atom