Activity

From June 05, 2016 to July 04, 2016

July 01, 2016

15:41 Support #6400 (Work Completed-End life cycle): [SCP ID :##3227##] : WEBSITE - LATEST PROMOTION - ...
Hi,
Kindly attend below request:... Zahir Abd Latif
15:21 Support #6399 (Work Completed-End life cycle): [SCP ID :##3226##] : WEBSITE - LATEST PROMOTION - ...
Hi,
Kindly attend below request:
Please REMOVE, campaign expires today:
Deposit today. Get Paid in Advance!
h... Zahir Abd Latif
12:25 Support #6397 (Work Completed-End life cycle): [SCP ID :##3224##] : WEBSITE: Debit Card-i Term De...
Hi,
Kindly attend below request:
to upload banner as attached:
http://www.kfh.com.my/kfhmb/
!https://support.... Zahir Abd Latif
12:25 Support #6391 (Work Completed-End life cycle): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant...
Anonymous
12:24 Support #6392 (Work Completed-End life cycle): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON ...
Anonymous
12:11 Support #6391 (Pending Customer Feedback): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Ray...
Anonymous
12:11 Support #6392 (Pending Customer Feedback): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON Big ...
Anonymous
12:09 Support #6391 (Pending Review): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Raya Ceria Jim...
Anonymous
10:42 Support #6394: [SCP ID :##3221##] : WEBSITE: Company Profile Update - Board of Directors and Mana...
Dear Kah Yan,
Kindly assist due to Hafiz on leave on that day.
Thanks. Zahir Abd Latif
10:36 Support #6393: [SCP ID :##3220##] : DESKMATE: Directory Update - CEO (ONLY TO BE DONE ON TUESDAY,...
Dear Kah Yan,
Kindly assist due to Hafiz and Adit on leave on that day.
Thanks. Zahir Abd Latif
09:47 Support #6395: [SCP ID :##3222##] : WEBSITE: Company Profile Update - Management Team (ONLY TO BE...
Dear Athira,
Kindly assist due to Hafiz on leave on that day.
Thanks. Zahir Abd Latif

June 30, 2016

16:24 Support #6395 (Work Completed-End life cycle): [SCP ID :##3222##] : WEBSITE: Company Profile Upda...
Hi,
Kindly attend below request:
to add (ACTING CEO) after Nor Azzam's post: DEPUTY CHIEF EXECUTIVE OFFICER & CHI... Zahir Abd Latif
16:20 Support #6394 (Work Completed-End life cycle): [SCP ID :##3221##] : WEBSITE: Company Profile Upda...
Hi,
Kindly attend below request:
1. to remove Mr Ahmed S. Al Kharji from Management Team
http://www.kfh.com.my/k... Zahir Abd Latif
16:03 Support #6393 (Work Completed-End life cycle): [SCP ID :##3220##] : DESKMATE: Directory Update - ...
Hi,
Kindly attend below request:
to remove Mr Ahmed S. Al Kharji from directory and search button
http://deskmat... Zahir Abd Latif
15:49 Support #6392 (Work Completed-End life cycle): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON ...
Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support... Zahir Abd Latif
15:44 Support #6391 (Work Completed-End life cycle): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant...
Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support... Zahir Abd Latif
15:38 Support #6256 (Closed - End of life cycle): [SCP ID :##3126##] : Unsuccessful BVMC Report
Issue closed in SCP. Zahir Abd Latif
14:53 Support #6376 (Closed - End of life cycle): [SCP ID :##3203##] : DESKMATE: Directory Update - Inv...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

June 29, 2016

13:21 Support #6298 (Pending Customer Feedback): [SCP ID :##3158##] : Amendment on FTT page and report
15/06/2016 – Already provided the effort on the changes.
Need feedback from bank. Zahir Abd Latif
12:15 Support #6256 (Pending Customer Feedback): [SCP ID :##3126##] : Unsuccessful BVMC Report
Update by Hafiz, Jun 17, 2016 04:51 PM:-... Zahir Abd Latif
11:33 Support #6389 (Closed - End of life cycle): [SCP ID :##3216##] : BVMC report not tally for CMS IB...
Hi,
Kindly attend below request:... Zahir Abd Latif

June 28, 2016

16:46 Support #6387 (Closed - End of life cycle): [SCP ID :##3213##] : RFI CREDITING PROCESS executed o...
Hi,
Kindly attend below request:... Zahir Abd Latif
14:26 Support #6383 (Closed - End of life cycle): [SCP ID :##3210##] : Additional SI Email Notification...
Hi,
Kindly attend below request:... Zahir Abd Latif

June 24, 2016

15:21 Support #6376 (Closed - End of life cycle): [SCP ID :##3203##] : DESKMATE: Directory Update - Inv...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=72&I... Zahir Abd Latif

June 20, 2016

16:28 Support #6368 (Closed - End of life cycle): [SCP ID :##3202##] : WEBSITE: PDM Update - Basic Curr...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:18 Support #6368 (Closed - End of life cycle): [SCP ID :##3202##] : WEBSITE: PDM Update - Basic Curr...
Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
09:47 Support #6226 (Closed - End of life cycle): [SCP ID :##3099##] : BVMC report not tally for CMS IB...
Issue closed in SCP. Zahir Abd Latif
09:46 Support #6293 (Closed - End of life cycle): [SCP ID :##3153##] : VeriSign Secured button not work...
Issue closed in SCP. Zahir Abd Latif

June 17, 2016

11:27 Support #6364 (Closed - End of life cycle): [SCP ID :##3199##] : IBG Acct Structure Changes.
Hi,
Kindly attend below request:
Kindly amend the pop up screen of the information on account number length for... Zahir Abd Latif

June 16, 2016

12:57 Support #6353 (Closed - End of life cycle): [SCP ID :##3191##] : WEBSITE & DESKMATE - update of i...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
12:01 Support #6359 (Closed - End of life cycle): [SCP ID :##3197##] : DESKMATE: Directory Update - KFH...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:35 Support #6359 (Closed - End of life cycle): [SCP ID :##3197##] : DESKMATE: Directory Update - KFH...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=126&... Zahir Abd Latif

June 15, 2016

16:26 Support #6354 (Closed - End of life cycle): [SCP ID :##3192##] : DESKMATE: Directory Update - Res...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
13:48 Support #6354 (Pending Customer Feedback): [SCP ID :##3192##] : DESKMATE: Directory Update - Resi...
Contact has been updated. Zahir Abd Latif
13:47 Support #6353 (Pending Customer Feedback): [SCP ID :##3191##] : WEBSITE & DESKMATE - update of info.
File has been updated.
 Zahir Abd Latif
13:47 Support #6352 (Pending Customer Feedback): [SCP ID :##3190##] : WEBSITE - CORPORATE INFO(14/06/20...
File has been updated.
 Zahir Abd Latif
12:02 Support #6293: [SCP ID :##3153##] : VeriSign Secured button not working at KFH Online & CMS
Update by Hafiz, Jun 14, 2016 03:48 PM:-... Zahir Abd Latif
11:11 Support #6246: [SCP ID :##3120##] : KFHIB15 SBConsole - unable to view component under project ex...
Salam Ateh,
Any update of this request? Has it resolve yet?
Thanks. Zahir Abd Latif
11:06 Support #6298: [SCP ID :##3158##] : Amendment on FTT page and report
Dear Hafiz,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif
10:35 Support #6354 (Closed - End of life cycle): [SCP ID :##3192##] : DESKMATE: Directory Update - Res...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... Zahir Abd Latif

June 14, 2016

16:11 Support #6353 (Closed - End of life cycle): [SCP ID :##3191##] : WEBSITE & DESKMATE - update of i...
Hi,
Kindly attend below request:
Please update: Mplus rates (May)
https://www.kfhonline.com.my/kfhmb/v2/prog... Zahir Abd Latif
15:28 Support #6352 (Closed - End of life cycle): [SCP ID :##3190##] : WEBSITE - CORPORATE INFO(14/06/2...
Hi,
Kindly attend below request:
Pls update accordingly:
1.To change pdf document for Deposits & Investment
... Zahir Abd Latif
12:36 Support #6347 (Closed - End of life cycle): [SCP ID :##3186##] : DESKMATE: Delegation of Authorit...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
12:36 Support #6348 (Closed - End of life cycle): [SCP ID :##3187##] : DESKMATE: Risk Management - Remo...
Verified by Azli
Issue closed in SCP. Zahir Abd Latif
12:34 Support #6345 (Closed - End of life cycle): [SCP ID :##3184##] : DESKMATE - upload CIRCULARS.
Verified by Akmal.
Issue closed in SCP. Zahir Abd Latif
12:28 Support #6349 (Closed - End of life cycle): [SCP ID :##3188##] : DESKMATE: HCD Bank Account No Up...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
12:21 Support #6345 (Pending Customer Feedback): [SCP ID :##3184##] : DESKMATE - upload CIRCULARS.
Zahir Abd Latif
12:17 Support #6348 (Pending Customer Feedback): [SCP ID :##3187##] : DESKMATE: Risk Management - Remov...
Zahir Abd Latif
12:17 Support #6347 (Pending Customer Feedback): [SCP ID :##3186##] : DESKMATE: Delegation of Authority...
Zahir Abd Latif
12:16 Support #6349 (Pending Customer Feedback): [SCP ID :##3188##] : DESKMATE: HCD Bank Account No Upd...
Zahir Abd Latif
12:05 Support #6336 (Closed - End of life cycle): [SCP ID :##3180##] : WEBSITE - highlights section - ...
Issue closed in SCP. Zahir Abd Latif
12:03 Support #6301 (Closed - End of life cycle): [SCP ID :##3161##] : WEBSITE: Debit Card-i Updates
Issue closed in SCP. Zahir Abd Latif
12:01 Support #6323 (Closed - End of life cycle): [SCP ID :##3172##] : [URGENT] DESKMATE: Directory Upd...
Issue closed in SCP. Zahir Abd Latif
12:01 Support #6331 (Closed - End of life cycle): [SCP ID :##3176##] : WEBSITE BANNER---- replace
Issue closed in SCP. Zahir Abd Latif
09:31 Support #6349 (Closed - End of life cycle): [SCP ID :##3188##] : DESKMATE: HCD Bank Account No Up...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&task=cat_view&gid=157&Ite... Zahir Abd Latif
09:26 Support #6348 (Closed - End of life cycle): [SCP ID :##3187##] : DESKMATE: Risk Management - Remo...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
!https://support.penril.net/inlineimages/WorkOr... Zahir Abd Latif
09:21 Support #6347 (Closed - End of life cycle): [SCP ID :##3186##] : DESKMATE: Delegation of Authorit...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=525&Item... Zahir Abd Latif
09:13 Support #6346 (Closed - End of life cycle): [SCP ID :##3185##] : SI Failed and Error Page at CORU...
Hi,
Kindly attend below request:
We encountered the below 3 issues and suspect that these issues are inter-relate... Zahir Abd Latif
09:09 Support #6345 (Closed - End of life cycle): [SCP ID :##3184##] : DESKMATE - upload CIRCULARS.
Hi,
Kindly attend below request:
Please upload accordingly in:
HR MATTERS>CIRCULARS>2016 Zahir Abd Latif

June 13, 2016

11:10 Support #6330 (Closed - End of life cycle): [SCP ID :##3175##] : DESKMATE: Directory Update - New...
This case has been close and verified by Azli, Zahir Abd Latif
10:45 Support #6323 (Pending Customer Feedback): [SCP ID :##3172##] : [URGENT] DESKMATE: Directory Upda...
Update by Athira, Jun 8, 2016 10:20 AM:-... Zahir Abd Latif
10:37 Support #6331 (Pending Customer Feedback): [SCP ID :##3176##] : WEBSITE BANNER---- replace
Update by Athira, Jun 8, 2016 02:35 PM:-... Zahir Abd Latif
10:26 Support #6335 (Closed - End of life cycle): [SCP ID :##3179##] : WEBSITE & DESKMATE - CORPORATE ...
Verified by Akmal.
Issue closed in SCP. Zahir Abd Latif
09:50 Support #6335 (Pending Customer Feedback): [SCP ID :##3179##] : WEBSITE & DESKMATE - CORPORATE I...
Zahir Abd Latif

June 10, 2016

11:34 Support #6250 (Pending Customer Feedback): [SCP ID :##3121##] : Bulk Error Insufficient Acc Balance
Salam Hafiz,
Kindly assist to update the root cause for this issue since you already provided the patches on 06/06... Lizahwati Basirun
08:59 Support #6321 (Closed - End of life cycle): [SCP ID :##3170##] : WEBSITE: Consumer Banking Update...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

June 09, 2016

15:30 Support #6336 (Pending Customer Feedback): [SCP ID :##3180##] : WEBSITE - highlights section - r...
Zahir Abd Latif
15:30 Support #6321 (Pending Customer Feedback): [SCP ID :##3170##] : WEBSITE: Consumer Banking Updates...
Zahir Abd Latif
13:28 Support #6336 (Closed - End of life cycle): [SCP ID :##3180##] : WEBSITE - highlights section - ...
Hi,.
Kindly attend below request:
1. Remove - NOTICE OF TEMPORARY DISRUPTION OF SERVICE
2. REPLACE WITH: Safet... Zahir Abd Latif
11:46 Support #6335 (Closed - End of life cycle): [SCP ID :##3179##] : WEBSITE & DESKMATE - CORPORATE ...
Hi,
Kindly attend below request:
1. Pls remove Mr Gopala profile and pic.
2. Pls put the following text to the e... Zahir Abd Latif
10:37 Support #6245 (Closed - End of life cycle): [SCP ID :##3119##] : OFI File changes.
Issue closed in SCP. Zahir Abd Latif
10:36 Support #6277 (Closed - End of life cycle): [SCP ID :##3141##] : TAC invalid for instance 7210.
Issue closed in SCP. Zahir Abd Latif
09:42 Support #6324 (Closed - End of life cycle): [SCP ID :##3173##] : [URGENT] DESKMATE: Directory Upd...
Verified by Akmal.
Issue closed in SCP. Zahir Abd Latif
09:15 Support #6324 (Pending Customer Feedback): [SCP ID :##3173##] : [URGENT] DESKMATE: Directory Upda...
Zahir Abd Latif
09:11 Support #6317 (Closed - End of life cycle): [SCP ID :##3169##] : DESKMATE - directory (2)
Issue closed in SCP. Zahir Abd Latif
09:10 Support #6289 (Closed - End of life cycle): [SCP ID :##3149##] : Failed to perform Open 3rd Part...
Issue closed in SCP. Zahir Abd Latif

June 08, 2016

14:04 Support #6331 (Closed - End of life cycle): [SCP ID :##3176##] : WEBSITE BANNER---- replace
Hi,
Kindly attend below request:
Please remove BANNER 3 and replace with the attached at the same location.
Zahir Abd Latif
13:02 Support #6330 (Closed - End of life cycle): [SCP ID :##3175##] : DESKMATE: Directory Update - New...
Hi,
Kindly attend below request:
To update in New Hire and Directory (existing format to follow) as follows:
1... Zahir Abd Latif
10:15 Support #6289 (Pending Customer Feedback): [SCP ID :##3149##] : Failed to perform Open 3rd Party...
Update by Hafiz, Jun 6, 2016 01:11 PM:-... Zahir Abd Latif
10:00 Support #6317 (Pending Customer Feedback): [SCP ID :##3169##] : DESKMATE - directory (2)
Zahir Abd Latif
09:56 Support #6286 (Closed - End of life cycle): [SCP ID :##3147##] : WEBSITE - CORPORATE INFO - HIGHL...
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6302 (Closed - End of life cycle): [SCP ID :##3162##] : WEBSITE: Additional Running Banner.
Issue closed in SCP. Zahir Abd Latif
09:37 Support #6324 (Closed - End of life cycle): [SCP ID :##3173##] : [URGENT] DESKMATE: Directory Upd...
Hi Athira,
Kindly attend below request.
1. to rename Consumer Banking to Deputy CEO's Office & Consumer Banking
... Zahir Abd Latif
09:32 Support #6301: [SCP ID :##3161##] : WEBSITE: Debit Card-i Updates
Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
09:15 Support #6323 (Closed - End of life cycle): [SCP ID :##3172##] : [URGENT] DESKMATE: Directory Upd...
Hi,
Kindly attend below request.
Details as follow:
Name: Nor Azzam Abdul Jalil
Staff ID: 16-1519
Ext: 0866
D... Zahir Abd Latif

June 07, 2016

16:01 Support #6288 (Work Completed-End life cycle): [SCP ID :##3148##] : WEBSITE: eBillers Update
Anonymous
15:37 Support #6321 (Closed - End of life cycle): [SCP ID :##3170##] : WEBSITE: Consumer Banking Update...
Dear Athira,
Kindly attend below request.... Nurul Akmal
15:31 Support #6315 (Work Completed-End life cycle): [SCP ID :##3167##] : DESKMATE - directory.
Anonymous
15:30 Support #6316 (Work Completed-End life cycle): [SCP ID :##3168##] : DESKMATE - directory (1)
Because of unstable internet line, the task has been hold for one day. Anonymous
15:29 Support #6315: [SCP ID :##3167##] : DESKMATE - directory.
Because of unstable internet line, the task has been hold for one day. Anonymous

June 06, 2016

14:48 Support #6317 (Closed - End of life cycle): [SCP ID :##3169##] : DESKMATE - directory (2)
Hi,
Kindly attend below request.
Operations directory - changes to be sent via mail. Zahir Abd Latif
14:47 Support #6316 (Work Completed-End life cycle): [SCP ID :##3168##] : DESKMATE - directory (1)
Hi,
Kindly attend below request.
Taman Permata Branch - details will be sent via email. Zahir Abd Latif
14:36 Support #6315 (Work Completed-End life cycle): [SCP ID :##3167##] : DESKMATE - directory.
Hi,
Kindly attend below request.
Changes to the directory for KL Main branch. Unable to send changes on the body... Zahir Abd Latif
09:35 Support #6241 (Closed - End of life cycle): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.
Issue closed in SCP. Zahir Abd Latif
 

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