Activity

From November 20, 2016 to December 19, 2016

December 19, 2016

16:42 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Division Last Working Day (Date) Las... Zahir Abd Latif
16:40 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement: Hi,
Kindly attend below request:
1. to remove from bandar saujana putra
2. to add in Consumer Banking
Staff I... Zahir Abd Latif
16:38 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...: Hi,
Kindly attend below request:
to add in directory:
'Izzul Islam Bin Amiruddin (Internal Audit) - ext 0322 Zahir Abd Latif
16:34 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day ... Zahir Abd Latif
16:32 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:20 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Division Location Join Date
16-1542 Rosd... Zahir Abd Latif
16:14 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Department Division Join Date
16-1538 Ez... Zahir Abd Latif
16:05 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:01 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Division Location Join Date
16-1542 Rosdian... Zahir Abd Latif
15:57 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day (D... Zahir Abd Latif
15:54 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Department Division Join Date
16-1547 K... Zahir Abd Latif
15:50 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216: Hi,
Kindly attend below request:
to add in Corporate Banking Directory
Staff ID Name Department ... Zahir Abd Latif
15:47 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...: Hi,
Kindly attend below request:
to remove the following staff:
Staff No. Name Department Last Working Day (Da... Zahir Abd Latif
14:43 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:43 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"

Title: Winner Announcement: Activa... Zahir Abd Latif
11:29 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Swipe &... Zahir Abd Latif
11:22 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...: Hi,
Kindly attend below request:
1. to add "Winner Announcement" i.e. Winner Announcement: Activate & Win Campaig... Zahir Abd Latif
10:58 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:51 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Hi,
Kindly attend below request:
Website
1. to upload banner
2. to replace banner no 5 (kfh sure casa-i)
3. to... Zahir Abd Latif
10:31 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif

December 16, 2016

17:31 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
16:33 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue: Hi,
Kindly attend below request:
Please help to investigate on instant transfer issue where customer unable to do... Zahir Abd Latif
16:14 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to remove the notice from website
!https://su... Zahir Abd Latif
11:19 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:18 Support #6932 (Closed - End of life cycle): [SCP ID :##3524##] : Bulkpayment Staging Issue: Hi,
Kindly attend below request:
Please help to investigate why bulkpayment for runEpfGenerateFile.sh is not func... Zahir Abd Latif

December 15, 2016

12:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif
11:57 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif

December 14, 2016

15:45 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:03 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...: Update by Hafiz, Dec 6, 2016 02:34 PM:-... Zahir Abd Latif
14:59 Support #6918: [SCP ID :##3516##] : WEBSITE: Notice of Temporary Disruption in Service [TO BE UPL...: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
14:59 Support #6916: [SCP ID :##3515##] : DESKMATE: Staff Referral List - Update: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
14:42 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
12:00 Support #6923 (Work Completed-End life cycle): [SCP ID :##3518##] : PDM - New Product Disclosure ...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
11:43 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 13, 2016

11:07 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt: Zahir Abd Latif
11:06 Support #6896: [SCP ID :##3507##] : Unable to reprint receipt: Issue closed in SCP. Zahir Abd Latif
11:02 Support #6873 (Pending Customer Feedback): [SCP ID :##3499##] : KFHOnline Problems with i-Gold Ac...: Update by Chee Ping, Nov 29, 2016 02:57 PM:-... Zahir Abd Latif
10:54 Support #6780 (Closed - End of life cycle): [SCP ID :##3466##] : No Email Notification on SI Sche...: Update by Hafiz, 11 November 2016 at 16:27:-... Zahir Abd Latif

December 09, 2016

15:41 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER: Hi,
Kindly attend below request:
BANNER - remove no 5, move the rest down and put the attached as BANNER 1.
To... Zahir Abd Latif

December 07, 2016

18:37 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
09:09 Support #6916 (Closed - End of life cycle): [SCP ID :##3515##] : DESKMATE: Staff Referral List - ...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif

December 06, 2016

10:57 Support #6896 (Pending Customer Feedback): [SCP ID :##3507##] : Unable to reprint receipt: Findings:
No data is logged into receipt table. That why customer not able to reprint receipt.
The transaction stat... Ngoh Chee Ping
10:57 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS: Done.
Issue closed in SCP. Zahir Abd Latif
10:53 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...: Done.
Issue closed in SCP. Zahir Abd Latif
10:52 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...: Done.
Issue closed in SCP. Zahir Abd Latif
10:52 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...: Done.
Issue closed in SCP. Zahir Abd Latif
10:49 Support #6725 (Closed - End of life cycle): [SCP ID :##3434##] : e-IBFT trx 21 & 22.10.16.: Update by Hafiz, Oct 27, 2016 05:28 PM:-... Zahir Abd Latif
10:46 Support #6727 (Closed - End of life cycle): [SCP ID :##3437##] : Labuan Report: Done by Hafiz.... Zahir Abd Latif
10:42 Support #6825 (Closed - End of life cycle): [SCP ID :##3476##] : [URGENT] DESKMATE: Highlights: Done.
Issue closed in SCP. Zahir Abd Latif
10:40 Support #6783 (Closed - End of life cycle): [SCP ID :##3469##] : Issue Encountered at Instance 7210: Issue closed in SCP. Zahir Abd Latif
09:46 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 05, 2016

11:03 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...: Hi Athira,
Kindly attend below request.... Nurul Akmal

December 02, 2016

15:05 Support #6898 (Closed - End of life cycle): [SCP ID :##3506##] : e-pay New SFTP - KFH: Hafiz
kindly this case.
Detail refer emial
Hi all,
Please be informed that we are migrating to a new SFTP s... Ahmad Hazri
14:57 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...: Hafiz
kindly attend this case.
a) There's 1 SI TNB Bill pmt was failed on 29/11/2016 however the GST portion wa... Ahmad Hazri
14:49 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt: Hi Hafiz
Kindly attend this issue.
Refer to email for details. Ahmad Hazri

November 30, 2016

14:57 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...: Hi,
Kindly attend below request:
to upload in "Highlights" by 4:00pm TODAY
Title:
Notification on Base Rate (... Zahir Abd Latif
10:37 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload the list in "Highlight"
Title: Acti... Zahir Abd Latif

November 29, 2016

17:36 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS: Hi,
Kindly attend below request:
https://www.kfhonline.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif

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B - Production Support » KFH Support

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December 19, 2016

December 16, 2016

December 15, 2016

December 14, 2016

December 13, 2016

December 09, 2016

December 07, 2016

December 06, 2016

December 05, 2016

December 02, 2016

November 30, 2016

November 29, 2016

November 28, 2016

November 24, 2016

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November 21, 2016