Activity
From November 25, 2016 to December 24, 2016
December 22, 2016
- 15:49 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=306
1. to add n...
December 21, 2016
- 16:20 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...
- Verified by Azli.
Issue closed in SCP. - 11:38 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...
- Verified by Azli.
Issue closed in SCP. - 09:59 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...
- Done, verified by Azli.
Issue closed in SCP. - 09:54 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216
- Done, verified by Azli.
Issue closed in SCP. - 09:54 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...
- Done, verified by Azli.
Issue closed in SCP.
December 20, 2016
- 18:01 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 14:46 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 09:48 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate
- Hi,
Kindly attend below request:
As per below screen capture, the Unit Trust Fund has incorrect date & rate displ...
December 19, 2016
- 16:42 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Division Last Working Day (Date) Las... - 16:40 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement
- Hi,
Kindly attend below request:
1. to remove from bandar saujana putra
2. to add in Consumer Banking
Staff I... - 16:38 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...
- Hi,
Kindly attend below request:
to add in directory:
'Izzul Islam Bin Amiruddin (Internal Audit) - ext 0322 - 16:34 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment
- Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day ... - 16:32 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... - 16:20 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116
- Hi,
Kindly attend below request:
to add in directory
Staff ID Name Division Location Join Date
16-1542 Rosd... - 16:14 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016
- Hi,
Kindly attend below request:
to add in directory
Staff ID Name Department Division Join Date
16-1538 Ez... - 16:05 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... - 16:01 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116
- Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Division Location Join Date
16-1542 Rosdian... - 15:57 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment
- Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day (D... - 15:54 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216
- Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Department Division Join Date
16-1547 K... - 15:50 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216
- Hi,
Kindly attend below request:
to add in Corporate Banking Directory
Staff ID Name Department ... - 15:47 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...
- Hi,
Kindly attend below request:
to remove the following staff:
Staff No. Name Department Last Working Day (Da... - 14:43 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...
- Verified by Azli.
Issue closed in SCP. - 11:43 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...
- Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Activa... - 11:29 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...
- Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Swipe &... - 11:22 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...
- Hi,
Kindly attend below request:
1. to add "Winner Announcement" i.e. Winner Announcement: Activate & Win Campaig... - 10:58 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...
- Verified by Azli.
Issue closed in SCP. - 10:51 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...
- Hi,
Kindly attend below request:
Website
1. to upload banner
2. to replace banner no 5 (kfh sure casa-i)
3. to... - 10:31 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...
- Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP...
December 16, 2016
- 17:31 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...
- Done, verified by Azli.
Issue closed in SCP. - 16:33 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue
- Hi,
Kindly attend below request:
Please help to investigate on instant transfer issue where customer unable to do... - 16:14 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to remove the notice from website
!https://su... - 11:19 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...
- Done, verified by Azli.
Issue closed in SCP. - 09:18 Support #6932 (Closed - End of life cycle): [SCP ID :##3524##] : Bulkpayment Staging Issue
- Hi,
Kindly attend below request:
Please help to investigate why bulkpayment for runEpfGenerateFile.sh is not func...
December 15, 2016
- 12:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...
- Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... - 11:57 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F...
December 14, 2016
- 15:45 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016
- Verified by Azli.
Issue closed in SCP. - 15:03 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...
- Update by Hafiz, Dec 6, 2016 02:34 PM:-...
- 14:59 Support #6918: [SCP ID :##3516##] : WEBSITE: Notice of Temporary Disruption in Service [TO BE UPL...
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. - 14:59 Support #6916: [SCP ID :##3515##] : DESKMATE: Staff Referral List - Update
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. - 14:42 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... - 12:00 Support #6923 (Work Completed-End life cycle): [SCP ID :##3518##] : PDM - New Product Disclosure ...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 11:43 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER
- Verified by Azli.
Issue closed in SCP.
December 13, 2016
- 11:07 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt
- 11:06 Support #6896: [SCP ID :##3507##] : Unable to reprint receipt
- Issue closed in SCP.
- 11:02 Support #6873 (Pending Customer Feedback): [SCP ID :##3499##] : KFHOnline Problems with i-Gold Ac...
- Update by Chee Ping, Nov 29, 2016 02:57 PM:-...
- 10:54 Support #6780 (Closed - End of life cycle): [SCP ID :##3466##] : No Email Notification on SI Sche...
- Update by Hafiz, 11 November 2016 at 16:27:-...
December 09, 2016
- 15:41 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER
- Hi,
Kindly attend below request:
BANNER - remove no 5, move the rest down and put the attached as BANNER 1.
To...
December 07, 2016
- 18:37 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 09:09 Support #6916 (Closed - End of life cycle): [SCP ID :##3515##] : DESKMATE: Staff Referral List - ...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random...
December 06, 2016
- 10:57 Support #6896 (Pending Customer Feedback): [SCP ID :##3507##] : Unable to reprint receipt
- Findings:
No data is logged into receipt table. That why customer not able to reprint receipt.
The transaction stat... - 10:57 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS
- Done.
Issue closed in SCP. - 10:53 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...
- Done.
Issue closed in SCP. - 10:52 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...
- Done.
Issue closed in SCP. - 10:52 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...
- Done.
Issue closed in SCP. - 10:49 Support #6725 (Closed - End of life cycle): [SCP ID :##3434##] : e-IBFT trx 21 & 22.10.16.
- Update by Hafiz, Oct 27, 2016 05:28 PM:-...
- 10:46 Support #6727 (Closed - End of life cycle): [SCP ID :##3437##] : Labuan Report
- Done by Hafiz....
- 10:42 Support #6825 (Closed - End of life cycle): [SCP ID :##3476##] : [URGENT] DESKMATE: Highlights
- Done.
Issue closed in SCP. - 10:40 Support #6783 (Closed - End of life cycle): [SCP ID :##3469##] : Issue Encountered at Instance 7210
- Issue closed in SCP.
- 09:46 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...
- Verified by Azli.
Issue closed in SCP.
December 05, 2016
- 11:03 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...
- Hi Athira,
Kindly attend below request....
December 02, 2016
- 15:05 Support #6898 (Closed - End of life cycle): [SCP ID :##3506##] : e-pay New SFTP - KFH
- Hafiz
kindly this case.
Detail refer emial
Hi all,
Please be informed that we are migrating to a new SFTP s... - 14:57 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...
- Hafiz
kindly attend this case.
a) There's 1 SI TNB Bill pmt was failed on 29/11/2016 however the GST portion wa... - 14:49 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt
- Hi Hafiz
Kindly attend this issue.
Refer to email for details.
November 30, 2016
- 14:57 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...
- Hi,
Kindly attend below request:
to upload in "Highlights" by 4:00pm TODAY
Title:
Notification on Base Rate (... - 10:37 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload the list in "Highlight"
Title: Acti...
November 29, 2016
- 17:36 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS
- Hi,
Kindly attend below request:
https://www.kfhonline.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP...
November 28, 2016
- 15:31 Support #6873 (Closed - End of life cycle): [SCP ID :##3499##] : KFHOnline Problems with i-Gold A...
- Hi,
Kindly attend below request:
The "Session Expired" issue has reappeared again.
1) Instant Transfer
- The ... - 13:17 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 10:49 Support #6839 (Closed - End of life cycle): [SCP ID :##3478##] : BVMC Customer Info.
- 10:48 Support #6838 (Closed - End of life cycle): [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- 10:28 Support #6839: [SCP ID :##3478##] : BVMC Customer Info.
- Issue closed in SCP.
- 10:28 Support #6838: [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- Issue closed in SCP.
- 10:03 Support #6854 (Work Completed-End life cycle): [SCP ID :##3490##] : [URGENT] WEBSITE: Latest Prom...
- 10:03 Support #6845 (Work Completed-End life cycle): [SCP ID :##3481##] : [URGENT] WEBSITE: Scheduled ...
- 10:02 Support #6844 (Work Completed-End life cycle): [SCP ID :##3480##]: WEBSITE: Debit Card-i KFH Debi...
- 10:01 Support #6843 (Work Completed-End life cycle): [SCP ID :##3479##] : WEBSITE: Debit Card-i Monthly...
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