Activity

From December 01, 2016 to December 30, 2016

December 22, 2016

15:49 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=306
1. to add n... Zahir Abd Latif

December 21, 2016

16:20 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:38 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:59 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 20, 2016

18:01 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
14:46 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
09:48 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate: Hi,
Kindly attend below request:
As per below screen capture, the Unit Trust Fund has incorrect date & rate displ... Zahir Abd Latif

December 19, 2016

16:42 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Division Last Working Day (Date) Las... Zahir Abd Latif
16:40 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement: Hi,
Kindly attend below request:
1. to remove from bandar saujana putra
2. to add in Consumer Banking
Staff I... Zahir Abd Latif
16:38 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...: Hi,
Kindly attend below request:
to add in directory:
'Izzul Islam Bin Amiruddin (Internal Audit) - ext 0322 Zahir Abd Latif
16:34 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day ... Zahir Abd Latif
16:32 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:20 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Division Location Join Date
16-1542 Rosd... Zahir Abd Latif
16:14 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Department Division Join Date
16-1538 Ez... Zahir Abd Latif
16:05 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:01 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Division Location Join Date
16-1542 Rosdian... Zahir Abd Latif
15:57 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day (D... Zahir Abd Latif
15:54 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Department Division Join Date
16-1547 K... Zahir Abd Latif
15:50 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216: Hi,
Kindly attend below request:
to add in Corporate Banking Directory
Staff ID Name Department ... Zahir Abd Latif
15:47 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...: Hi,
Kindly attend below request:
to remove the following staff:
Staff No. Name Department Last Working Day (Da... Zahir Abd Latif
14:43 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:43 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"

Title: Winner Announcement: Activa... Zahir Abd Latif
11:29 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Swipe &... Zahir Abd Latif
11:22 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...: Hi,
Kindly attend below request:
1. to add "Winner Announcement" i.e. Winner Announcement: Activate & Win Campaig... Zahir Abd Latif
10:58 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:51 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Hi,
Kindly attend below request:
Website
1. to upload banner
2. to replace banner no 5 (kfh sure casa-i)
3. to... Zahir Abd Latif
10:31 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif

December 16, 2016

17:31 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
16:33 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue: Hi,
Kindly attend below request:
Please help to investigate on instant transfer issue where customer unable to do... Zahir Abd Latif
16:14 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to remove the notice from website
!https://su... Zahir Abd Latif
11:19 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:18 Support #6932 (Closed - End of life cycle): [SCP ID :##3524##] : Bulkpayment Staging Issue: Hi,
Kindly attend below request:
Please help to investigate why bulkpayment for runEpfGenerateFile.sh is not func... Zahir Abd Latif

December 15, 2016

12:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif
11:57 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif

December 14, 2016

15:45 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:03 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...: Update by Hafiz, Dec 6, 2016 02:34 PM:-... Zahir Abd Latif
14:59 Support #6918: [SCP ID :##3516##] : WEBSITE: Notice of Temporary Disruption in Service [TO BE UPL...: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
14:59 Support #6916: [SCP ID :##3515##] : DESKMATE: Staff Referral List - Update: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
14:42 Support #6925 (Closed - End of life cycle): [SCP ID :##3520##] : PDM - MPlus Rate November 2016: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
12:00 Support #6923 (Work Completed-End life cycle): [SCP ID :##3518##] : PDM - New Product Disclosure ...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
11:43 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 13, 2016

11:07 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt: Zahir Abd Latif
11:06 Support #6896: [SCP ID :##3507##] : Unable to reprint receipt: Issue closed in SCP. Zahir Abd Latif
11:02 Support #6873 (Pending Customer Feedback): [SCP ID :##3499##] : KFHOnline Problems with i-Gold Ac...: Update by Chee Ping, Nov 29, 2016 02:57 PM:-... Zahir Abd Latif
10:54 Support #6780 (Closed - End of life cycle): [SCP ID :##3466##] : No Email Notification on SI Sche...: Update by Hafiz, 11 November 2016 at 16:27:-... Zahir Abd Latif

December 09, 2016

15:41 Support #6919 (Closed - End of life cycle): [SCP ID :##3517##] : URGENT: WEBSITE - BANNER: Hi,
Kindly attend below request:
BANNER - remove no 5, move the rest down and put the attached as BANNER 1.
To... Zahir Abd Latif

December 07, 2016

18:37 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
09:09 Support #6916 (Closed - End of life cycle): [SCP ID :##3515##] : DESKMATE: Staff Referral List - ...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif

December 06, 2016

10:57 Support #6896 (Pending Customer Feedback): [SCP ID :##3507##] : Unable to reprint receipt: Findings:
No data is logged into receipt table. That why customer not able to reprint receipt.
The transaction stat... Ngoh Chee Ping
10:57 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS: Done.
Issue closed in SCP. Zahir Abd Latif
10:53 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...: Done.
Issue closed in SCP. Zahir Abd Latif
10:52 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...: Done.
Issue closed in SCP. Zahir Abd Latif
10:52 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...: Done.
Issue closed in SCP. Zahir Abd Latif
10:49 Support #6725 (Closed - End of life cycle): [SCP ID :##3434##] : e-IBFT trx 21 & 22.10.16.: Update by Hafiz, Oct 27, 2016 05:28 PM:-... Zahir Abd Latif
10:46 Support #6727 (Closed - End of life cycle): [SCP ID :##3437##] : Labuan Report: Done by Hafiz.... Zahir Abd Latif
10:42 Support #6825 (Closed - End of life cycle): [SCP ID :##3476##] : [URGENT] DESKMATE: Highlights: Done.
Issue closed in SCP. Zahir Abd Latif
10:40 Support #6783 (Closed - End of life cycle): [SCP ID :##3469##] : Issue Encountered at Instance 7210: Issue closed in SCP. Zahir Abd Latif
09:46 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 05, 2016

11:03 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...: Hi Athira,
Kindly attend below request.... Nurul Akmal

December 02, 2016

15:05 Support #6898 (Closed - End of life cycle): [SCP ID :##3506##] : e-pay New SFTP - KFH: Hafiz
kindly this case.
Detail refer emial
Hi all,
Please be informed that we are migrating to a new SFTP s... Ahmad Hazri
14:57 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...: Hafiz
kindly attend this case.
a) There's 1 SI TNB Bill pmt was failed on 29/11/2016 however the GST portion wa... Ahmad Hazri
14:49 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt: Hi Hafiz
Kindly attend this issue.
Refer to email for details. Ahmad Hazri

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December 30, 2016

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