Activity

From October 05, 2017 to November 03, 2017

November 03, 2017

16:11 Support #8045 (Work Completed-End life cycle): SCP ID :##4258##] : WEBSITE: UPDATE 3/11/2017
Hi,
Kindly attend below request:
Hi Please remove/hide notification at highlights at 4 November 2017, 12.15noon. ...
Zahir Abd Latif

November 02, 2017

14:35 Support #7978 (Closed - End of life cycle): SCP ID :##4206##] : SMS Notification
Jeng Wei, Oct 23, 2017 10:35 AM:-... Zahir Abd Latif
14:33 Support #7963 (Closed - End of life cycle): SCP ID :##4192##] : SPARC integration - JomPAY IBG
Norashikin, Oct 24, 2017 12:44 PM:-... Zahir Abd Latif

November 01, 2017

16:39 Support #8043 (Work Completed-End life cycle): SCP ID :##4256##] : WEBSITE: MEDIA CENTRE - Press ...
Hi Athira,
Kindly attend below request.
Need to upload press release under media centre (2017)
Please advise f...
Zahir Abd Latif
16:16 Support #8042 (Work Completed-End life cycle): SCP ID :##4255##] : WEBSITE: HIGHLIGHT 1/11/2017.
Hi Athira,
Kindly attend below request.
Please treat this email as URGENT.
Please add at highlight section new...
Zahir Abd Latif
15:50 Support #8039 (Work Completed-End life cycle): SCP ID :##4252##] : WEBSITE: UPDATE 1/11/2017
Anonymous
15:50 Support #7908 (Work Completed-End life cycle): SCP ID :##4142##] : DESKMATE: Directory Update - S...
Anonymous
15:50 Support #7913 (Work Completed-End life cycle): SCP ID :##4146##] : WEBSITE: Housing Watch (quick ...
Anonymous
15:49 Support #7960 (Work Completed-End life cycle): SCP ID :##4189##] : DESKMATE: Directory Update - S...
Anonymous
15:49 Support #7961 (Work Completed-End life cycle): SCP ID :##4190##] : DESKMATE: Directory Update - I...
Anonymous
15:49 Support #7962 (Work Completed-End life cycle): SCP ID :##4191##] : DESKMATE: Directory Update - N...
Anonymous
15:49 Support #7969 (Work Completed-End life cycle): SCP ID :##4197##] : DESKMATE: Directory Update - C...
Anonymous
15:48 Support #7970 (Work Completed-End life cycle): SCP ID :##4198##] : WEBSITE (URGENT)
Anonymous
15:48 Support #7971 (Work Completed-End life cycle): SCP ID :##4199##] : DESKMATE: Directory Update - K...
Anonymous
15:47 Support #8001 (Work Completed-End life cycle): SCP ID :##4222##] : DESKMATE: Directory Update - K...
Anonymous
15:47 Support #7997 (Work Completed-End life cycle): SCP ID :##4218##] : [URGENT] DESKMATE: Directory U...
Anonymous
15:47 Support #7992 (Work Completed-End life cycle): SCP ID :##4213##] : LIBSHARA-T&C / WEBSITE BANNER ...
Anonymous
15:47 Support #7982 (Work Completed-End life cycle): SCP ID :##4210##] : WEBSITE: URGENT (2)
Anonymous
15:47 Support #7981 (Work Completed-End life cycle): SCP ID :##4209##] : WEBSITE - URGENT
Anonymous
15:46 Support #7980 (Work Completed-End life cycle): SCP ID :##4208##] : DESKMATE: Directory Update - J...
Anonymous
15:46 Support #7979 (Work Completed-End life cycle): SCP ID :##4207##] : DESKMATE: Directory Update - B...
Anonymous
15:46 Support #7977 (Work Completed-End life cycle): SCP ID :##4205##] : DESKMATE: Directory Update - B...
Anonymous
15:46 Support #7976 (Work Completed-End life cycle): SCP ID :##4204##] : DESKMATE: Directory Update - K...
Anonymous
15:45 Support #7975 (Work Completed-End life cycle): SCP ID :##4203##] : WEBSITE (URGENT) - Highlights
Anonymous
15:45 Support #7974 (Work Completed-End life cycle): SCP ID :##4202##] : DESKMATE: Directory Update - S...
Anonymous
15:45 Support #7973 (Work Completed-End life cycle): SCP ID :##4201##] : DESKMATE: Derectory Update - K...
Anonymous
15:45 Support #7972 (Work Completed-End life cycle): SCP ID :##4200##] : DESKMATE: Directory Update - T...
Anonymous
15:43 Support #7994 (Work Completed-End life cycle): SCP ID :##4215##] : URGENT! Libshara Weekly Update
Anonymous
15:43 Support #7995 (Work Completed-End life cycle): SCP ID :##4216##] : WEBSITE UPLOAD: KFH Malaysia F...
Anonymous
15:42 Support #7996 (Work Completed-End life cycle): SCP ID :##4217##] : WEBSITE: MANAGEMENT TEAM PROFI...
Anonymous
15:42 Support #7998 (Work Completed-End life cycle): SCP ID :##4219##] : DESKMATE: Directory Update - S...
Anonymous
15:42 Support #7999 (Work Completed-End life cycle): SCP ID :##4220##] : DESKMATE: Directory Update - P...
Anonymous
15:42 Support #8000 (Work Completed-End life cycle): SCP ID :##4221##] : DESKMATE: Directory Update - K...
Anonymous
15:41 Support #8018 (Work Completed-End life cycle): SCP ID :##4234##] : DESKMATE: Directory Update - C...
Anonymous
15:41 Support #8019 (Work Completed-End life cycle): SCP ID :##4235##] : DESKMATE: Directory Update - C...
Anonymous
15:41 Support #8020 (Work Completed-End life cycle): SCP ID :##4237##] : DESKMATE: Directory Update - H...
Anonymous
15:41 Support #8021 (Work Completed-End life cycle): SCP ID :##4238##] : WEBSITE: MANAGEMENT TEAM
Anonymous
15:40 Support #8026 (Work Completed-End life cycle): SCP ID :##4239##] : WEBSITE: HIGHLIGHT_LIBSHARA
Anonymous
15:40 Support #8027 (Work Completed-End life cycle): SCP ID :##4240##] : DESKMATE: Directory Update - R...
Anonymous
15:40 Support #8028 (Work Completed-End life cycle): SCP ID :##4241##] : DESKMATE: Directory Update - C...
Anonymous
15:40 Support #8029 (Work Completed-End life cycle): SCP ID :##4242##] : DESKMATE: Directory Update - R...
Anonymous
15:39 Support #8030 (Work Completed-End life cycle): SCP ID :##4243##] : DESKMATE: Directory Update - C...
Anonymous
15:39 Support #8035 (Work Completed-End life cycle): SCP ID :##4248##] : DESKMATE: Directory Update - B...
Anonymous
15:39 Support #8037 (Work Completed-End life cycle): SCP ID :##4250##] : WEBSITE UPLOAD: HIGHLIGHT_URGENT
Anonymous
15:38 Support #8038 (Work Completed-End life cycle): SCP ID :##4251##] : WEBSITE: UPDATE T&C
Anonymous
15:38 Support #7965 (Work Completed-End life cycle): SCP ID :##4194##] : [URGENT] PRESS RELEASE - KFH K...
Anonymous
15:38 Support #7966 (Work Completed-End life cycle): SCP ID :##4195##] : URGENT: PRESS RELEASE
Anonymous
15:36 Support #8016 (Work Completed-End life cycle): SCP ID :##4232##] : URGENT: DESKMATE UPLOAD_KFH & ...
Anonymous
15:36 Support #8015 (Work Completed-End life cycle): SCP ID :##4231##] : DESKMATE: Directory Update - R...
Anonymous
15:35 Support #8014 (Work Completed-End life cycle): SCP ID :##4230##] : DESKMATE: Directory Update - S...
Anonymous
15:35 Support #8008 (Work Completed-End life cycle): SCP ID :##4229##] : DESKMATE: Directory Update - C...
Anonymous
15:35 Support #8006 (Work Completed-End life cycle): SCP ID :##4227##] : WEBSITE: PROMOTION
Anonymous
15:34 Support #8007 (Work Completed-End life cycle): SCP ID :##4228##] : URGENT: WEBSITE - PROMOTION
Anonymous
15:34 Support #8003 (Work Completed-End life cycle): SCP ID :##4224##] : DESKMATE: Directory Update - K...
Anonymous
15:33 Support #8002 (Work Completed-End life cycle): SCP ID :##4223##] : DESKMATE: Directory Update - T...
Anonymous
12:12 Support #8041 (Work Completed-End life cycle): SCP ID :##4254##] : WEBSITE: HIGHLIGHT 1/11/2017
Hi Athira,
Kindly attend below request.
Please upload notification at highlight section: Website.
Title:
Noti...
Zahir Abd Latif
11:29 Support #8040 (Work Completed-End life cycle): SCP ID :##4253##] : DESKMATE: Human Resources - HR...
Hi,
Kindly attend below request:
to upload / delete these forms into / from Deskmate > HR Matters > Forms
...
Zahir Abd Latif
11:24 Support #8039 (Work Completed-End life cycle): SCP ID :##4252##] : WEBSITE: UPDATE 1/11/2017
Hi,
Kindly attend below request:
Please update list of products that insured by PIDM.
Click HERE [[http://www....
Zahir Abd Latif
10:00 Support #8038 (Work Completed-End life cycle): SCP ID :##4251##] : WEBSITE: UPDATE T&C
Hi,
Kindly attend below request:
Please change the T&C for below spaces:
1- SURE Savings Account-i
(cli...
Zahir Abd Latif
09:04 Support #8037 (Work Completed-End life cycle): SCP ID :##4250##] : WEBSITE UPLOAD: HIGHLIGHT_URGENT
Hi,
Kindly attend below request:
PLEASE TREAT THIS URGENTLY!
Please upload below content at Higlights section ...
Zahir Abd Latif

October 31, 2017

14:44 Support #8035 (Work Completed-End life cycle): SCP ID :##4248##] : DESKMATE: Directory Update - B...
Hi,
Kindly attend below request:
to add branch info (consistent with other branches)
Bandar Saujana Putra
N...
Zahir Abd Latif
09:22 Support #8031 (Work Completed-End life cycle): SCP ID :##4244##] : [URGENT] WEBSITE: SCAM EMAIL W...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
09:22 Support #8017 (Work Completed-End life cycle): SCP ID :##4233##] : DESKMATE: Directory Update - J...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
09:19 Support #8032 (Closed - End of life cycle): SCP ID :##4245##] : FTT Duplicate
Hi,
Kindly attend below request:
Please help to check on reported duplicate FTT notification received by Remittan...
Zahir Abd Latif

October 30, 2017

17:45 Support #8031 (Work Completed-End life cycle): SCP ID :##4244##] : [URGENT] WEBSITE: SCAM EMAIL W...
Hi,
Kindly attend below request:
to upload the banner and make it No. 1
(visual shared in \\10.20.208.13\images\...
Zahir Abd Latif
16:07 Support #8030 (Work Completed-End life cycle): SCP ID :##4243##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
to standardise the telephone number's format
1.
Mark Peile
/ Executive Vi...
Zahir Abd Latif
15:53 Support #8029 (Work Completed-End life cycle): SCP ID :##4242##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to move the following staff to Remedial Unit 3 and make him no. 1 in list
Raj...
Zahir Abd Latif
15:43 Support #8028 (Work Completed-End life cycle): SCP ID :##4241##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
to standardise the telephone number's formay
1. 11. CORPORATE BANKING
Tengku...
Zahir Abd Latif
14:36 Support #8027 (Work Completed-End life cycle): SCP ID :##4240##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
1. to create new sub-tabs as follows:

3. RISK
o Corporate...
Zahir Abd Latif
14:34 Support #8026 (Work Completed-End life cycle): SCP ID :##4239##] : WEBSITE: HIGHLIGHT_LIBSHARA
Hi,
Kindly attend below request:
Please upload LIbshara Week 22 Winners.
Title:
WINNER ANNOUNCEMENT : KFH ...
Zahir Abd Latif

October 27, 2017

16:54 Support #8021 (Work Completed-End life cycle): SCP ID :##4238##] : WEBSITE: MANAGEMENT TEAM
Hi,
Kindly attend below request:
Please revise Marks's profile to below:
Mark Peile
Executive Vice Presiden...
Zahir Abd Latif
15:01 Support #8020 (Work Completed-End life cycle): SCP ID :##4237##] : DESKMATE: Directory Update - H...
Hi,
Kindly attend below request:
to change the following title:
1. Clifford Talent Management

2. Juliana P...
Zahir Abd Latif
10:51 Support #8019 (Work Completed-End life cycle): SCP ID :##4235##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follows:
15. CORPORATE STRATEGY
...
Zahir Abd Latif
10:35 Support #8018 (Work Completed-End life cycle): SCP ID :##4234##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
1. to rearrange the list as follows:

No. EID Name
1 12-1366 Khairatul ...
Zahir Abd Latif
10:14 Support #8017 (Work Completed-End life cycle): SCP ID :##4233##] : DESKMATE: Directory Update - J...
Hi,
Kindly attend below request:
EID Name Location Position Title Department email Extension Phone No.
17-1618 V...
Zahir Abd Latif
09:55 Support #8016 (Work Completed-End life cycle): SCP ID :##4232##] : URGENT: DESKMATE UPLOAD_KFH & ...
Hi,
Kindly attend below request:
Hello - happy Friday,
Please upload two (2) KFH & Banking Subsidiaries Activi...
Zahir Abd Latif
09:45 Support #8015 (Work Completed-End life cycle): SCP ID :##4231##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to remove the above ITD staff from directory
Zahir Abd Latif
09:42 Support #8014 (Work Completed-End life cycle): SCP ID :##4230##] : DESKMATE: Directory Update - S...
Hi,
Kindly attend below request:
1. to move Razali Pungut to Batu Pahat Branch
2. to rename title to Branch Ma...
Zahir Abd Latif

October 26, 2017

09:00 Support #8008 (Work Completed-End life cycle): SCP ID :##4229##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
1. Seberang Jaya Branch: to change Shahridan's title to Branch Manager
2. Seb...
Zahir Abd Latif

October 25, 2017

17:48 Support #8007 (Work Completed-End life cycle): SCP ID :##4228##] : URGENT: WEBSITE - PROMOTION
Hi,
Kindly attend below request:
Please add Promotion (KFH MALAYSIA X THE STORE) at latest promotion section.
Zahir Abd Latif
14:04 Support #8006 (Work Completed-End life cycle): SCP ID :##4227##] : WEBSITE: PROMOTION
Hi,
Kindly attend below request:
CAMPAIGN: KFH Debit Card-i MyDebit The Store Contest.
Please upload the visua...
Zahir Abd Latif
12:32 Support #8004 (Closed - End of life cycle): SCP ID :##4225##] : Incorrect Bulk Transaction Status
Hi,
Kindly attend below request:
There is 1 bulk transaction uploaded and approved on 23.10.2017 still with statu...
Zahir Abd Latif
12:11 Support #7993 (Work Completed-End life cycle): SCP ID :##4214##] : DESKMATE: Directory Update - L...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:59 Support #8003 (Work Completed-End life cycle): SCP ID :##4224##] : DESKMATE: Directory Update - K...
Hi Athira,
Kindly attend below request.
1. to add new sub-tabs as follws:
14. Kota Kinabalu Branch
...
Zahir Abd Latif
10:55 Support #8002 (Work Completed-End life cycle): SCP ID :##4223##] : DESKMATE: Directory Update - T...
Hi Athira,
Kindly attend below request.
1. to create new sub-tab as follows:
13. Tanjung Manis Branch
...
Zahir Abd Latif
10:39 Support #8001 (Work Completed-End life cycle): SCP ID :##4222##] : DESKMATE: Directory Update - K...
Hi Athira,
Kindly attend below request.
1. to create new sub-tabs as follows:
12. Kuching Branch
...
Zahir Abd Latif
10:34 Support #8000 (Work Completed-End life cycle): SCP ID :##4221##] : DESKMATE: Directory Update - K...
Hi Athira,
Kindly attend below request.
1. to create new sub-tabs as follows:
11. Kota Bahru Branch
...
Zahir Abd Latif
10:22 Support #7999 (Work Completed-End life cycle): SCP ID :##4220##] : DESKMATE: Directory Update - P...
Hi Athira,
Kindly attend below request.
1. to create new sub-tabs as follows:
10. Penang Branch
...
Zahir Abd Latif
10:19 Support #7998 (Work Completed-End life cycle): SCP ID :##4219##] : DESKMATE: Directory Update - S...
Hi Athira,
Kindly attend below request.
1. to create new sub-tabs as follows:
9. Seberang Jaya Branch
...
Zahir Abd Latif
10:17 Support #7959 (Work Completed-End life cycle): SCP ID :##4188##] : DESKMATE: Directory Update - R...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:17 Support #7958 (Work Completed-End life cycle): SCP ID :##4187##] : WEBSITE UPDATE: LIBSHARA Q2 W...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:16 Support #7956 (Work Completed-End life cycle): SCP ID :##4185##] : LIBSHARA: Landing Page
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:15 Support #7954 (Work Completed-End life cycle): SCP ID :##4183##] : WEBSITE UPLOAD - Debit Card-i ...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:14 Support #7953 (Work Completed-End life cycle): SCP ID :##4182##] : WEBSITE UPDATE: LIBSHARA (URGENT)
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:14 Support #7952 (Work Completed-End life cycle): SCP ID :##4181##] : WEBSITE: LIBSHARA UPDATE
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:13 Support #7951 (Work Completed-End life cycle): SCP ID :##4180##] : DESKMATE (URGENT) - CORPORATE ...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:12 Support #7949 (Work Completed-End life cycle): SCP ID :##4178##] : DESKMATE (URGENT) - EMAIL UPDATE
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:11 Support #7947 (Work Completed-End life cycle): SCP ID :##4176##] : Update TNC
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:10 Support #7946 (Work Completed-End life cycle): SCP ID :##4175##] : WEBSITE: EXPIRED PROMOTION
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:09 Support #7939 (Work Completed-End life cycle): SCP ID :##4165##] : [URGENT] DESKMATE: Enquiry - N...
Athira, Oct 11, 2017 02:22 PM:-... Zahir Abd Latif
10:07 Support #7931 (Work Completed-End life cycle): SCP ID :##4162##] : DESKMATE: Directory Update - S...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:06 Support #7930 (Work Completed-End life cycle): SCP ID :##4161##] : DESKMATE: Directory Update - R...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:06 Support #7929 (Work Completed-End life cycle): SCP ID :##4160##] : DESKMATE: Directory Update - R...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:05 Support #7914 (Work Completed-End life cycle): SCP ID :##4147##] : DESKMATE: Directory Update - C...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:04 Support #7912 (Work Completed-End life cycle): SCP ID :##4145##] : DESKMATE: Directory Update - R...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
10:03 Support #7910 (Closed - End of life cycle): SCP ID :##4143##] : DESKMATE: Directory Update - Reta...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
09:39 Support #7997 (Work Completed-End life cycle): SCP ID :##4218##] : [URGENT] DESKMATE: Directory U...
Hi,
Kindly attend below request:
to add/change title title:
1. Risk Management: Michael Edward Azmi – Loe, Ex...
Zahir Abd Latif

October 24, 2017

16:48 Support #7945 (Closed - End of life cycle): SCP ID :##4174##] : Internal vacancies link at deskmate
Done by Hafiz.
Issue closed in SCP.
Zahir Abd Latif
16:46 Support #7896 (Closed - End of life cycle): SCP ID :##4131##] : IBG Service ( SPARC UAT)
Hafiz, Sep 28, 2017 05:34 PM:-... Zahir Abd Latif
16:45 Support #7886 (Closed - End of life cycle): SCP ID :##4123##] : SI Details - CIB
Hafiz, Sep 26, 2017 12:08 PM:-... Zahir Abd Latif
16:44 Support #7883 (Closed - End of life cycle): [SCP ID :##4120##] : SMS TAC late receipt
Hafiz,Sep 25, 2017 02:50 PM:-
Salam Fizal,
Please refer the attachment.
1) sms_rddatestamp is created ti...
Zahir Abd Latif
16:41 Support #7801 (Closed - End of life cycle): SCP ID :##4062##] : New ESB Connection for SPARC project
Hafiz, Oct 13, 2017 05:15 PM:-... Zahir Abd Latif
16:39 Support #7770 (Closed - End of life cycle): SCP ID :##4044##] : KFH Online Services - Mobile Top-...
Customer support,Sep 6, 2017 09:57 AM:-... Zahir Abd Latif
16:37 Support #7692 (Closed - End of life cycle): SCP ID :##4010##] : CIB SI Consumer Execution Process...
Pending user to provide log file.
Issue closed in SCP after 3 times reminder.
Zahir Abd Latif
14:42 Support #7996 (Work Completed-End life cycle): SCP ID :##4217##] : WEBSITE: MANAGEMENT TEAM PROFI...
Hi,
Kindly attend below request.
Please treat this URGENTLY!
Pelase upload profile for below names:
Tengku ...
Zahir Abd Latif
11:42 Support #7995 (Work Completed-End life cycle): SCP ID :##4216##] : WEBSITE UPLOAD: KFH Malaysia F...
Hi,
Kindly attend below request.
Hi Please upload this URGENTLY
Click here [[http://www.kfh.com.my/kfhmb/v2/p...
Zahir Abd Latif
09:45 Support #7994 (Work Completed-End life cycle): SCP ID :##4215##] : URGENT! Libshara Weekly Update
Hi,
Kindly attend below request:
Hi Please Update this URGENTLY
Please update KFH Libshara Account-i Week 21 W...
Zahir Abd Latif
09:43 Support #7993 (Work Completed-End life cycle): SCP ID :##4214##] : DESKMATE: Directory Update - L...
Hi,
Kindly attend below request:
1. to add the following staff and make her no. 1 in the list (photo is shared in...
Zahir Abd Latif
09:40 Support #7992 (Work Completed-End life cycle): SCP ID :##4213##] : LIBSHARA-T&C / WEBSITE BANNER ...
Hi,
Kindly attend below request:
Hi Please update this urgently:
WEBSITE
1- Update the weekly draw phone mode...
Zahir Abd Latif

October 19, 2017

17:02 Support #7982 (Work Completed-End life cycle): SCP ID :##4210##] : WEBSITE: URGENT (2)
Hi,
Kindly attend below request:
Please rename the title for management profile.
Thank you.
1- Julio Lobo...
Zahir Abd Latif
15:38 Support #7981 (Work Completed-End life cycle): SCP ID :##4209##] : WEBSITE - URGENT
Hi,
Kindly attend below request:
Please change below at our corporate website.
Management Team Profile:
...
Zahir Abd Latif
15:27 Support #7980 (Work Completed-End life cycle): SCP ID :##4208##] : DESKMATE: Directory Update - J...
Hi,
Kindly attend below request:
1. to create new sub-tabs as follows:
8. Johor Bahru Branch
...
Zahir Abd Latif
15:16 Support #7979 (Work Completed-End life cycle): SCP ID :##4207##] : DESKMATE: Directory Update - B...
Hi,
Kindly attend below request:
1. to create new sub-tabs as fllows:
7. Batu Pahat Branch
...
Zahir Abd Latif
14:24 Support #7978: SCP ID :##4206##] : SMS Notification
Dear Jeng Wei,
Kindly assist for all production issues. Hafiz will support for UAT SPARC only.
Lizahwati Basirun
12:00 Support #7978 (Closed - End of life cycle): SCP ID :##4206##] : SMS Notification
Hi,
Kindly attend below request:
We received complaints from customer about NO SMS Notification received for tran...
Zahir Abd Latif
11:36 Support #7977 (Work Completed-End life cycle): SCP ID :##4205##] : DESKMATE: Directory Update - B...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follws:
6. Bandara Saujana Putra Branch
...
Zahir Abd Latif
11:28 Support #7976 (Work Completed-End life cycle): SCP ID :##4204##] : DESKMATE: Directory Update - K...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follows:
5. Klang Branch
o Branc...
Zahir Abd Latif
11:22 Support #7975 (Work Completed-End life cycle): SCP ID :##4203##] : WEBSITE (URGENT) - Highlights
Hi,
Kindly attend below request:
Please upload by 2PM.
Please upload highlight section. Content as below:
T...
Zahir Abd Latif
11:08 Support #7974 (Work Completed-End life cycle): SCP ID :##4202##] : DESKMATE: Directory Update - S...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follws:
4. Shah Alam Branch
o Br...
Zahir Abd Latif
10:55 Support #7973 (Work Completed-End life cycle): SCP ID :##4201##] : DESKMATE: Derectory Update - K...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follows:
3. Kota Damansara
o Bra...
Zahir Abd Latif
10:49 Support #7972 (Work Completed-End life cycle): SCP ID :##4200##] : DESKMATE: Directory Update - T...
Hi,
Kindly attend below request:
1. to add new sub-tabs as follows:
2. Taman Permata
o Bran...
Zahir Abd Latif
10:39 Support #7971 (Work Completed-End life cycle): SCP ID :##4199##] : DESKMATE: Directory Update - K...
Hi,
Kindly attend below request:
1. to create new sub-tabs as follows:
1. Kuala Lumpur Branch
...
Zahir Abd Latif
10:09 Support #7970 (Work Completed-End life cycle): SCP ID :##4198##] : WEBSITE (URGENT)
Hi,
Kindly attend below request:
Please remove expired promotion: The Royale Bintang Hotel
Click here for loca...
Zahir Abd Latif
09:59 Support #7969 (Work Completed-End life cycle): SCP ID :##4197##] : DESKMATE: Directory Update - C...
Hi,
Kindly attend below request:
1. to change the layout (add new sub-tabs) as follows:
11. CORPORATE BA...
Zahir Abd Latif
09:54 Support #7927 (Closed - End of life cycle): SCP ID :##4158##] : DR issue : Unable to perform IBG ...
Issue closed in SCP. Zahir Abd Latif

October 17, 2017

12:10 Support #7966 (Work Completed-End life cycle): SCP ID :##4195##] : URGENT: PRESS RELEASE
Hi,
Kindly attend below request:
URGENT!
Please upload attached press release.
The file can be retrieved at...
Zahir Abd Latif
11:24 Support #7965 (Work Completed-End life cycle): SCP ID :##4194##] : [URGENT] PRESS RELEASE - KFH K...
Hi,
Kindly attend below request:
Please upload press release - 2017 (website)
Please use date: 25 April 2017
...
Zahir Abd Latif
10:54 Support #7927 (Pending Customer Feedback): SCP ID :##4158##] : DR issue : Unable to perform IBG a...
Hafiz, Oct 12, 2017 04:45 PM:-... Zahir Abd Latif
10:29 Support #7955 (Work Completed-End life cycle): SCP ID :##4184##] : Replace the EES poster with Th...
Anonymous
10:29 Support #7926 (Closed - End of life cycle): SCP ID :##4157##] : DR Issue - Labuan BVMC Report
Hafiz,Oct 5, 2017 11:18 AM:... Zahir Abd Latif
10:28 Support #7964 (Work Completed-End life cycle): SCP ID :##4193##] : Remove 2017 EES Banner on the ...
Anonymous
10:27 Support #7957 (Work Completed-End life cycle): SCP ID :##4186##] : WEBSITE/DESKMATE UPDATE (URGE...
Anonymous
10:26 Support #7906 (Work Completed-End life cycle): SCP ID :##4140##] : DESKMATE: Directory Update - R...
Anonymous
10:25 Support #7928 (Work Completed-End life cycle): SCP ID :##4159##] : DESKMATE: Content Update - Hom...
Anonymous
10:25 Support #7920 (Work Completed-End life cycle): SCP ID :##4153##] : DESKMATE: Directory Update - H...
Anonymous
10:25 Support #7917 (Work Completed-End life cycle): SCP ID :##4150##] : DESKMATE: Directory Update - P...
Anonymous
10:24 Support #7915 (Work Completed-End life cycle): SCP ID :##4148##] : DESKMATE: Directory Update - D...
Anonymous
10:23 Support #7916 (Work Completed-End life cycle): SCP ID :##4149##] : WEBSITE: Directory Update - Re...
Anonymous
10:23 Support #7938 (Closed - End of life cycle): SCP ID :##4164##] : File Transfer Failed - EPF
Hafiz, Oct 6, 2017 04:30 PM:-... Zahir Abd Latif
08:48 Support #7964 (Work Completed-End life cycle): SCP ID :##4193##] : Remove 2017 EES Banner on the ...
Hi,
Kindly attend below request:
Kindly remove the 2017 EES Banner on deskmate (first banner)
Zahir Abd Latif

October 16, 2017

18:00 Support #7963 (Closed - End of life cycle): SCP ID :##4192##] : SPARC integration - JomPAY IBG
Hi Hafiz,
Kindly attend below request....
Nurul Akmal
17:37 Support #7962 (Work Completed-End life cycle): SCP ID :##4191##] : DESKMATE: Directory Update - N...
Hi Athira,
Kindly attend below request....
Nurul Akmal
17:18 Support #7961 (Work Completed-End life cycle): SCP ID :##4190##] : DESKMATE: Directory Update - I...
Hi Athira,
Kindly attend below request....
Nurul Akmal
17:11 Support #7960 (Work Completed-End life cycle): SCP ID :##4189##] : DESKMATE: Directory Update - S...
Hi Athira,
Kindly attend below request....
Nurul Akmal
17:07 Support #7959 (Work Completed-End life cycle): SCP ID :##4188##] : DESKMATE: Directory Update - R...
Hi Athira,
Kindly attend below request....
Nurul Akmal
16:31 Support #7958 (Work Completed-End life cycle): SCP ID :##4187##] : WEBSITE UPDATE: LIBSHARA Q2 W...
Hi Athira,
Kindly attend below request....
Nurul Akmal
09:43 Support #7957 (Work Completed-End life cycle): SCP ID :##4186##] : WEBSITE/DESKMATE UPDATE (URGE...
Hi Athira,
Kindly attend below request....
Nurul Akmal

October 13, 2017

17:00 Support #7956 (Work Completed-End life cycle): SCP ID :##4185##] : LIBSHARA: Landing Page
Hi,
Kindly attend below request:
Hi Thira,
Libshara patch. Please advise where to share file.
Zahir Abd Latif
16:04 Support #7955 (Work Completed-End life cycle): SCP ID :##4184##] : Replace the EES poster with Th...
Hi,
Kindly attend below request:
Kindly replace the existing EES Poster with thanks notes as follows
Deskma...
Zahir Abd Latif
16:02 Support #7954 (Work Completed-End life cycle): SCP ID :##4183##] : WEBSITE UPLOAD - Debit Card-i ...
Hi,
Kindly attend below request:
Please upload new promo at Website under Consumer>>Debit Card-i>>Discount & Priv...
Zahir Abd Latif
15:49 Support #7953 (Work Completed-End life cycle): SCP ID :##4182##] : WEBSITE UPDATE: LIBSHARA (URGENT)
Hi,
Kindly attend below request:
Hi, please update libshara winner - week 20
WINNER ANNOUNCEMENT : KFH LIBSHAR...
Zahir Abd Latif
11:53 Support #7952 (Work Completed-End life cycle): SCP ID :##4181##] : WEBSITE: LIBSHARA UPDATE
Hi,
Kindly attend below request:
Title:
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEKLY (WEEK 18) WINNERS
C...
Zahir Abd Latif
11:50 Support #7951 (Work Completed-End life cycle): SCP ID :##4180##] : DESKMATE (URGENT) - CORPORATE ...
Hi,
Kindly attend below request:
Please update the Phone no for below:
Muhamad Izzat Jamaludin - 0377
Zahir Abd Latif
10:51 Support #7948: SCP ID :##4177##] : DR issue : Cert Error
ateh please check this issue Hafizudin MD
10:17 Support #7949 (Work Completed-End life cycle): SCP ID :##4178##] : DESKMATE (URGENT) - EMAIL UPDATE
Hi,
Kindly attend below request:
Please update D.S. Dilip email address at deskmate.
Click [[here]] [[http://d...
Zahir Abd Latif
09:38 Support #7948 (Closed - End of life cycle): SCP ID :##4177##] : DR issue : Cert Error
Hi,
Kindly attend below request:
Please help to check on the cert error encountered while browsing kfhonline.com....
Zahir Abd Latif
09:31 Support #7947 (Work Completed-End life cycle): SCP ID :##4176##] : Update TNC
Hi,
Kindly attend below request:
Kindly update the following
1. Sure Savings Account
· Change to ...
Zahir Abd Latif
09:26 Support #7946 (Work Completed-End life cycle): SCP ID :##4175##] : WEBSITE: EXPIRED PROMOTION
Hi,
Kindly attend below request:
to remove expired promotion under Consumer>>Debit Card-i>> Discount & Privileges...
Zahir Abd Latif

October 12, 2017

15:50 Support #7945 (Closed - End of life cycle): SCP ID :##4174##] : Internal vacancies link at deskmate
Hi,
Kindly attend below request:
Kindly replace the existing url link of internal vacancy at the deskmate as foll...
Zahir Abd Latif

October 09, 2017

09:47 Support #7925 (Closed - End of life cycle): SCP ID :##4156##] : Bill Payment (SPARC UAT)
Issue is not in our support scope.
Issue closed in SCP.
Zahir Abd Latif

October 06, 2017

17:06 Support #7939 (Work Completed-End life cycle): SCP ID :##4165##] : [URGENT] DESKMATE: Enquiry - N...
Hi,
Kindly attend below request:
Please share if it is possible to create a tab in Deskmate where access to this ...
Zahir Abd Latif
12:33 Support #7938 (Closed - End of life cycle): SCP ID :##4164##] : File Transfer Failed - EPF
Hi,
Kindly attend below request:
We received error msg “File Transfer fail” from EPF email recipient. Kindly help...
Zahir Abd Latif

October 05, 2017

15:27 Support #7903 (Work Completed-End life cycle): SCP ID :##4137##] : DESKMATE: Directory Update - S...
Anonymous
15:26 Support #7899 (Work Completed-End life cycle): SCP ID :##4133##] : URGENT: DESKMATE UPDATE
Anonymous
15:25 Support #7891 (Work Completed-End life cycle): SCP ID :##4130##] : DESKMATE: Directory Update - H...
Anonymous
15:25 Support #7897 (Work Completed-End life cycle): SCP ID :##4132##] : WEBSITE: Housing Watch (New Su...
Anonymous
15:24 Support #7924 (Work Completed-End life cycle): SCP ID :##4155##] : WEBSITE UPDATE - LATEST PROMOTION
Anonymous
15:20 Support #7907 (Work Completed-End life cycle): SCP ID :##4141##] : Replace Zero Fee campaign on c...
Anonymous
15:19 Support #7911 (Work Completed-End life cycle): SCP ID :##4144##] : Replace Zero Fee campain baner...
Anonymous
15:19 Support #7902 (Work Completed-End life cycle): SCP ID :##4136##] : Replace raya banner on corpora...
Anonymous
12:55 Support #7932 (Closed - End of life cycle): SCP ID :##4163##] : DR issue - Insufficient fund (IBG)
Hi,
Kindly attend below request:
This is to formalized above reported issue which was sent through email previous...
Zahir Abd Latif
11:24 Support #7931 (Work Completed-End life cycle): SCP ID :##4162##] : DESKMATE: Directory Update - S...
Hi,
Kindly attend below request:
CURRENT DETAILS
Staff ID Name Current Position Current Department Current Locat...
Zahir Abd Latif
11:18 Support #7930 (Work Completed-End life cycle): SCP ID :##4161##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Position tittle Department Division
...
Zahir Abd Latif
11:13 Support #7929 (Work Completed-End life cycle): SCP ID :##4160##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Position tittle Department Division
...
Zahir Abd Latif
10:37 Support #7928 (Work Completed-End life cycle): SCP ID :##4159##] : DESKMATE: Content Update - Hom...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=239&Item...
Zahir Abd Latif
10:20 Support #7927 (Closed - End of life cycle): SCP ID :##4158##] : DR issue : Unable to perform IBG ...
Hi,
Kindly attend below request:
This is to formalize the reported issue happend in DR which previouly sent throu...
Zahir Abd Latif
08:57 Support #7926 (Closed - End of life cycle): SCP ID :##4157##] : DR Issue - Labuan BVMC Report
Hi,
Kindly attend below request:
Dear Penril Team;
This is to formalize the DR issue ( Labuan BVMC Report ) whic...
Zahir Abd Latif
 

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