Activity
From February 23, 2018 to March 24, 2018
March 23, 2018
- 15:17 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...
- Hi,
Kindly attend below request:
We received complaint regarding transaction history for past 30 days.
Th...
March 22, 2018
- 17:36 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...
- Hi,
Kindly attend below request:
Kindly upload the system upgrade notice in the KFH Malaysia corporate website ... - 14:01 Support #8299 (Pending Customer Feedback): SCP ID :##4458##] : IBG SI Error - 05/03/2018
- Summary:
# Did not found stop server logging and start server logging before and after that period of time.
# Ther... - 09:51 Support #8315 (Pending Customer Feedback): SCP ID :##4474##] : Issue in Reset password and securi...
- Hafiz, Mar 21, 2018 06:38 PM:-
From investigation. We notice power card unable to verify atm card no and pin and r...
March 21, 2018
- 15:19 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate
- Done by Athira.
Issue closed in SCP. - 15:19 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...
- Done by Athira.
Issue closed in SCP. - 15:18 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE
- Done by Athira.
Issue closed in SCP. - 15:17 Support #8270 (Closed - End of life cycle): SCP ID :##4439##] : DESKMATE: Banner (URGENT!)
- Pending some correction info from Azli.
Closed at the moment. Reopen once receive update from azli. - 09:55 Support #8315 (Closed - End of life cycle): SCP ID :##4474##] : Issue in Reset password and secur...
- Hi,
Kindly attend below request:
Please investigate on the failed resetting the password and security issue repor...
March 20, 2018
- 15:33 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate
- Hi,
Kindly attend below request:
Kindly update staff info at deskmate as follows
Muhammad Nazri Bujang – Manag... - 15:25 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...
- Hi,
Kindly attend below request:
Kindly remove Ashley Ang Siew Hui from deskmate as follows :
Link:
http://de... - 10:45 Support #8309 (Closed - End of life cycle): SCP ID :##4468##] : ICM account not display in Accoun...
- Hi,
Kindly attend below request:
Please help to check is there any filter for ICM account to be displayed in acco... - 10:43 Support #8308 (Work Completed-End life cycle): SCP ID :##4467##] : URGENT : Creating Footsteps ta...
- Hi,
Kindly attend below request:
Kindly create Creating Footsteps tab in deskmate with four subtabs named Marketp... - 09:14 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE
- Hi,
Kindly attend below request:
Please update this urgently as we need to disseminate the winners' information t...
March 19, 2018
- 11:00 Support #8262 (Work Completed-End life cycle): SCP ID :##4432##] : URGENT: DESKMATE - Directory
- 10:55 Support #8296 (Work Completed-End life cycle): SCP ID :##4455##] : WEBSITE: KFH Online Winners' N...
March 15, 2018
- 11:40 Bug #6717 (Closed - End of life cycle): [Internal Testing] CIB BAU for issue [SCP ID :##3149##]
March 14, 2018
- 15:42 Support #8292 (Work Completed-End life cycle): SCP ID :##4451##] : New IBG Member Bank - China Co...
- Lizahwati, Mar 7, 2018 03:32 PM:-...
- 15:40 Support #8267 (Closed - End of life cycle): SCP ID :##4436##] : Epay Txn Unsuccesful
- Jeng Wei, Feb 22, 2018 04:33 PM:-...
- 15:37 Support #8221 (Closed - End of life cycle): SCP ID :##4402##] : TRANSACTION HISTORY - No records
- Chee Ping, Mar 12, 2018 04:17 PM:-...
- 15:34 Support #8302 (Work Completed-End life cycle): SCP ID :##4461##] : WEBSITE -
- Done by Athira.
Issue closed in SCP. - 15:33 Support #8301 (Work Completed-End life cycle): SCP ID :##4460##] : DESKMATE
- Done by Athira.
Issue closed in SCP. - 15:32 Support #8300 (Work Completed-End life cycle): SCP ID :##4459 ##] : DESKMATE: New Sub Tab for Ann...
- Done by Athira.
Issue closed in SCP. - 15:31 Support #8295 (Work Completed-End life cycle): SCP ID :##4454##] : WEBSITE UPDATE - SURE SME RATE
- Done by Athira.
Issue closed in SCP. - 15:31 Support #8294 (Work Completed-End life cycle): SCP ID :##4453##] : WEBSITE - News
- Done by Athira.
Issue closed in SCP. - 15:30 Support #8291 (Work Completed-End life cycle): SCP ID :##4450 ##] : URGENT: WEBSITE - Rates, Fees...
- Done by Athira.
Issue closed in SCP. - 15:29 Support #8283 (Work Completed-End life cycle): SCP ID :##4448##] : DESKMATE: Internal News - Kuwa...
- Done by Athira.
Issue closed in SCP. - 15:28 Support #8280 (Work Completed-End life cycle): SCP ID :##4447##] : URGENT: WEBSITE: CNY FLYERS (I...
- Done by Athira.
Issue closed in SCP. - 15:27 Support #8278 (Work Completed-End life cycle): SCP ID :##4446##] : WEBSITE - T&C CNY ICM DEPOSIT
- Done by Athira.
Issue closed in SCP. - 15:27 Support #8276 (Work Completed-End life cycle): SCP ID :##4445##] : WEBSITE UPDATE: LIBSHARA WEEK ...
- Done by Athira.
Issue closed in SCP. - 15:26 Support #8272 (Work Completed-End life cycle): SCP ID :##4441##] : WEBSITE UPLOAD_REVISION OF T&C...
- Done by Athira.
Issue closed in SCP. - 12:11 Support #8302 (Work Completed-End life cycle): SCP ID :##4461##] : WEBSITE -
- Hi,
Kindly attend below request:
Requesting for the implementation of website tag:
1. Facebook Pixel
- Past... - 09:58 Support #8301 (Work Completed-End life cycle): SCP ID :##4460##] : DESKMATE
- Hi,
Kindly attend below request:
Great! anyway, few things for Deskmate - Annual Innovation Awards:
1- Under t...
March 13, 2018
- 10:03 Support #8296: SCP ID :##4455##] : WEBSITE: KFH Online Winners' Name for SmartGuess Challenge Fac...
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. - 10:03 Support #8270: SCP ID :##4439##] : DESKMATE: Banner (URGENT!)
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. - 10:03 Support #8262: SCP ID :##4432##] : URGENT: DESKMATE - Directory
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks.
March 12, 2018
- 16:48 Support #8300 (Work Completed-End life cycle): SCP ID :##4459 ##] : DESKMATE: New Sub Tab for Ann...
- Hi Athira,
Kindly attend below request....
March 08, 2018
- 13:55 Support #8268 (Closed - End of life cycle): SCP ID :##4437##] : IBG - Failed to transfer charges
- Issue closed in SCP.
- 11:16 Support #8299 (Closed - End of life cycle): SCP ID :##4458##] : IBG SI Error - 05/03/2018
- Hi,
Kindly attend below request:
Please check why the SI for IBG having issue on 5th March 2018. We suspected the s...
March 07, 2018
- 10:44 Support #8297 (Closed - End of life cycle): SCP ID :##4456##] : Login Issue - Saturday ,03/03/2018
- Hi,
Kindly attend below request:
Please investigate on the login issues encountered on Saturday, 03/03/2018 aroun...
March 06, 2018
- 12:29 Support #8296 (Work Completed-End life cycle): SCP ID :##4455##] : WEBSITE: KFH Online Winners' N...
- Hi,
Kindly attend below request:
Please upload the attached winner lists in the following link
https://www...
March 05, 2018
- 10:58 Support #8295 (Work Completed-End life cycle): SCP ID :##4454##] : WEBSITE UPDATE - SURE SME RATE
- Hi,
Kindly attend below request:
Adalah dengan ini, saya dengan rasa rendah hati ingin momohon pihak tuan/puan un... - 10:03 Support #8294 (Work Completed-End life cycle): SCP ID :##4453##] : WEBSITE - News
- Hi,
Kindly attend below request:
PLEASE REMOVE Notification on Base Rate (BR) / Base Financing Rate (BFR) of KFH ...
March 02, 2018
- 18:43 Support #8292 (Work Completed-End life cycle): SCP ID :##4451##] : New IBG Member Bank - China Co...
- Hi Hafiz,
Kindly attend below request.... - 09:56 Support #8291 (Work Completed-End life cycle): SCP ID :##4450 ##] : URGENT: WEBSITE - Rates, Fees...
- Hi Athira,
Kindly attend below request....
February 27, 2018
- 17:33 Support #8283 (Work Completed-End life cycle): SCP ID :##4448##] : DESKMATE: Internal News - Kuwa...
- Hi,
Kindly attend below request:
to upload as follows:
KFH Malaysia participated in the celebration of Kuwait’... - 14:56 Support #8280 (Work Completed-End life cycle): SCP ID :##4447##] : URGENT: WEBSITE: CNY FLYERS (I...
- Hi,
Kindly attend below request:
PLEASE TREAT THIS REQUEST AS URGENT BECAUSE BANK NEGARA TO CHECK.
Please chan... - 11:15 Support #8278 (Work Completed-End life cycle): SCP ID :##4446##] : WEBSITE - T&C CNY ICM DEPOSIT
- Hi,
Kindly attend below request:
Adalah dimaklumkan bahawa terdapat sedikit penukaran maklumat didalam T&C ICM De... - 10:45 Support #8276 (Work Completed-End life cycle): SCP ID :##4445##] : WEBSITE UPDATE: LIBSHARA WEEK ...
- Hi,
Kindly attend below request:
How's your week thus far? Hope all is well on your side.
Anyways =) please up...
February 26, 2018
- 16:12 Support #8269 (Work Completed-End life cycle): SCP ID :##4438##] : URGENT: Bank Negara to check: ...
- 16:11 Support #8266 (Work Completed-End life cycle): SCP ID :##4435##] : URGENT: CONTINUATION FROM LOG ...
- 16:08 Support #8271 (Work Completed-End life cycle): SCP ID :##4440##] : WEBSITE: PDS & RATE UPDATES - ...
- 16:07 Support #8269 (Rejected - End of life cycle): SCP ID :##4438##] : URGENT: Bank Negara to check: W...
- 16:03 Support #8265 (Work Completed-End life cycle): SCP ID :##4434##] : URGENT! WEBSITE CNY CAMPAIGN
- 15:28 Support #8264 (Work Completed-End life cycle): SCP ID :##4433##] : DESKMATE: Directory Update - R...
- 15:09 Support #8268 (Pending Customer Feedback): SCP ID :##4437##] : IBG - Failed to transfer charges
- Jeng Wei, Feb 23, 2018 12:09 PM:-...
February 23, 2018
- 11:43 Support #8272 (Work Completed-End life cycle): SCP ID :##4441##] : WEBSITE UPLOAD_REVISION OF T&C...
- Hi,
Kindly attend below request:
Appreciate if you could change both T&C and PDS for below deposit accounts:
1... - 09:48 Support #8271 (Work Completed-End life cycle): SCP ID :##4440##] : WEBSITE: PDS & RATE UPDATES - ...
- Hi,
Kindly attend below request:
Di hari Jumaat yang hening dingin ini saya dengan segala hormatnya memohon pihak... - 09:24 Support #8270 (Closed - End of life cycle): SCP ID :##4439##] : DESKMATE: Banner (URGENT!)
- Hi,
Kindly attend below request:
Please update below items:
1- Deskmate Banner URGENT-Bank Negara to Check
...
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