Activity

From February 24, 2018 to March 25, 2018

15:17 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...: Hi,
Kindly attend below request:
We received complaint regarding transaction history for past 30 days.

Th... Zahir Abd Latif

17:36 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...: Hi,
Kindly attend below request:
Kindly upload the system upgrade notice in the KFH Malaysia corporate website ... Zahir Abd Latif
14:01 Support #8299 (Pending Customer Feedback): SCP ID :##4458##] : IBG SI Error - 05/03/2018: Summary:
# Did not found stop server logging and start server logging before and after that period of time.
# Ther... Ngoh Chee Ping
09:51 Support #8315 (Pending Customer Feedback): SCP ID :##4474##] : Issue in Reset password and securi...: Hafiz, Mar 21, 2018 06:38 PM:-
From investigation. We notice power card unable to verify atm card no and pin and r... Zahir Abd Latif

15:19 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:19 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:18 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:17 Support #8270 (Closed - End of life cycle): SCP ID :##4439##] : DESKMATE: Banner (URGENT!): Pending some correction info from Azli.
Closed at the moment. Reopen once receive update from azli. Zahir Abd Latif
09:55 Support #8315 (Closed - End of life cycle): SCP ID :##4474##] : Issue in Reset password and secur...: Hi,
Kindly attend below request:
Please investigate on the failed resetting the password and security issue repor... Zahir Abd Latif

15:33 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate: Hi,
Kindly attend below request:
Kindly update staff info at deskmate as follows
Muhammad Nazri Bujang – Manag... Zahir Abd Latif
15:25 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...: Hi,
Kindly attend below request:
Kindly remove Ashley Ang Siew Hui from deskmate as follows :
Link:
http://de... Zahir Abd Latif
10:45 Support #8309 (Closed - End of life cycle): SCP ID :##4468##] : ICM account not display in Accoun...: Hi,
Kindly attend below request:
Please help to check is there any filter for ICM account to be displayed in acco... Zahir Abd Latif
10:43 Support #8308 (Work Completed-End life cycle): SCP ID :##4467##] : URGENT : Creating Footsteps ta...: Hi,
Kindly attend below request:
Kindly create Creating Footsteps tab in deskmate with four subtabs named Marketp... Zahir Abd Latif
09:14 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE: Hi,
Kindly attend below request:
Please update this urgently as we need to disseminate the winners' information t... Zahir Abd Latif

10:03 Support #8296: SCP ID :##4455##] : WEBSITE: KFH Online Winners' Name for SmartGuess Challenge Fac...: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
10:03 Support #8270: SCP ID :##4439##] : DESKMATE: Banner (URGENT!): Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
10:03 Support #8262: SCP ID :##4432##] : URGENT: DESKMATE - Directory: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif

16:48 Support #8300 (Work Completed-End life cycle): SCP ID :##4459 ##] : DESKMATE: New Sub Tab for Ann...: Hi Athira,
Kindly attend below request.... Nurul Akmal

13:55 Support #8268 (Closed - End of life cycle): SCP ID :##4437##] : IBG - Failed to transfer charges: Issue closed in SCP. Zahir Abd Latif
11:16 Support #8299 (Closed - End of life cycle): SCP ID :##4458##] : IBG SI Error - 05/03/2018: Hi,
Kindly attend below request:
Please check why the SI for IBG having issue on 5th March 2018. We suspected the s... Zahir Abd Latif

10:44 Support #8297 (Closed - End of life cycle): SCP ID :##4456##] : Login Issue - Saturday ,03/03/2018: Hi,
Kindly attend below request:
Please investigate on the login issues encountered on Saturday, 03/03/2018 aroun... Zahir Abd Latif

12:29 Support #8296 (Work Completed-End life cycle): SCP ID :##4455##] : WEBSITE: KFH Online Winners' N...: Hi,
Kindly attend below request:
Please upload the attached winner lists in the following link
https://www... Zahir Abd Latif

10:58 Support #8295 (Work Completed-End life cycle): SCP ID :##4454##] : WEBSITE UPDATE - SURE SME RATE: Hi,
Kindly attend below request:
Adalah dengan ini, saya dengan rasa rendah hati ingin momohon pihak tuan/puan un... Zahir Abd Latif
10:03 Support #8294 (Work Completed-End life cycle): SCP ID :##4453##] : WEBSITE - News: Hi,
Kindly attend below request:
PLEASE REMOVE Notification on Base Rate (BR) / Base Financing Rate (BFR) of KFH ... Zahir Abd Latif

18:43 Support #8292 (Work Completed-End life cycle): SCP ID :##4451##] : New IBG Member Bank - China Co...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
09:56 Support #8291 (Work Completed-End life cycle): SCP ID :##4450 ##] : URGENT: WEBSITE - Rates, Fees...: Hi Athira,
Kindly attend below request.... Nurul Akmal

17:33 Support #8283 (Work Completed-End life cycle): SCP ID :##4448##] : DESKMATE: Internal News - Kuwa...: Hi,
Kindly attend below request:
to upload as follows:
KFH Malaysia participated in the celebration of Kuwait’... Zahir Abd Latif
14:56 Support #8280 (Work Completed-End life cycle): SCP ID :##4447##] : URGENT: WEBSITE: CNY FLYERS (I...: Hi,
Kindly attend below request:
PLEASE TREAT THIS REQUEST AS URGENT BECAUSE BANK NEGARA TO CHECK.
Please chan... Zahir Abd Latif
11:15 Support #8278 (Work Completed-End life cycle): SCP ID :##4446##] : WEBSITE - T&C CNY ICM DEPOSIT: Hi,
Kindly attend below request:
Adalah dimaklumkan bahawa terdapat sedikit penukaran maklumat didalam T&C ICM De... Zahir Abd Latif
10:45 Support #8276 (Work Completed-End life cycle): SCP ID :##4445##] : WEBSITE UPDATE: LIBSHARA WEEK ...: Hi,
Kindly attend below request:
How's your week thus far? Hope all is well on your side.
Anyways =) please up... Zahir Abd Latif

16:12 Support #8269 (Work Completed-End life cycle): SCP ID :##4438##] : URGENT: Bank Negara to check: ...: Anonymous
16:11 Support #8266 (Work Completed-End life cycle): SCP ID :##4435##] : URGENT: CONTINUATION FROM LOG ...: Anonymous
16:08 Support #8271 (Work Completed-End life cycle): SCP ID :##4440##] : WEBSITE: PDS & RATE UPDATES - ...: Anonymous
16:07 Support #8269 (Rejected - End of life cycle): SCP ID :##4438##] : URGENT: Bank Negara to check: W...: Anonymous
16:03 Support #8265 (Work Completed-End life cycle): SCP ID :##4434##] : URGENT! WEBSITE CNY CAMPAIGN: Anonymous
15:28 Support #8264 (Work Completed-End life cycle): SCP ID :##4433##] : DESKMATE: Directory Update - R...: Anonymous
15:09 Support #8268 (Pending Customer Feedback): SCP ID :##4437##] : IBG - Failed to transfer charges: Jeng Wei, Feb 23, 2018 12:09 PM:-... Zahir Abd Latif

Also available in: Atom

B - Production Support » KFH Support