Activity

From March 09, 2018 to April 07, 2018

April 06, 2018

16:32 Support #8365 (Closed - End of life cycle): SCP ID :##4499##] : URGENT: WEBSITE: PRESS RELEASE 2018: Hi,
Kindly attend below request:
Please upload the press release to website - media centre - press release - 2018... Zahir Abd Latif
15:23 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...: Issue closed in SCP. Zahir Abd Latif
15:00 Support #8329 (Pending Customer Feedback): SCP ID :##4476##] : CMS Issue : Transaction history fo...: Chee Ping, Apr 5, 2018 04:28 PM:-
Dear Shikin
As per our discussion this morning, the character  will caus... Zahir Abd Latif

April 05, 2018

10:35 Support #8357 (Work Completed-End life cycle): SCP ID :##4495##] : To add retailers information a...: Dear Athira,
Kindly assist on below request.... Nurul Akmal

April 04, 2018

16:15 Support #8356 (Closed - End of life cycle): SCP ID :##4494##] : kfhib04 - amber light appeared: Hi,
Kindly attend below request:
kfhib04 (10.20.208.4) prompted amber light
check server dmesg
SC Alert: [ID ... Zahir Abd Latif

April 03, 2018

11:05 Support #8338 (Work Completed-End life cycle): SCP ID :##4482##] : Create Group CEO message tab a...: Anonymous
11:05 Support #8334 (Work Completed-End life cycle): SCP ID :##4479##] : Mudharabah Plus Account-i Rates: Anonymous
11:04 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...: Anonymous

March 30, 2018

17:33 Support #8348 (Closed - End of life cycle): SCP ID :##4488##] : DESKMATE - Staff Financing: Hi,
Kindly attend below request:
Purrr-lis change the links in staff financing tabs to below:
Auto: X:\Produ... Zahir Abd Latif

March 29, 2018

16:39 Change #8345 (Rejected - End of life cycle): SCP ID :##4486##] : New IBG Member Bank - Bangkok Ba...: Hi,
Kindly attend below request:
Kindly be informed Bangkok Bank Berhad (BBB) will be participating in IBG servic... Zahir Abd Latif

March 27, 2018

16:30 Support #8339 (Closed - End of life cycle): SCP ID :##4484##] : Change the creating footstep 4 Qu...: Hi,
Kindly attend below request:
Kindly replace the Creating footsteps 4 quadrants leaves pics in corporate websi... Zahir Abd Latif
15:46 Support #8338 (Work Completed-End life cycle): SCP ID :##4482##] : Create Group CEO message tab a...: Hi,
Kindly attend below request:
Kindly create Group CEO message tab under 2018 Annual Innovation Award tab and u... Zahir Abd Latif
13:53 Support #8336 (Closed - End of life cycle): SCP ID :##4481##] : Open KFH Gold Account-i via KFH O...: Hi,
Kindly attend below request:
Customer tried to open KFH Gold Account-i via KFH Online but it was unsuccessful... Zahir Abd Latif

March 26, 2018

15:29 Support #8334 (Work Completed-End life cycle): SCP ID :##4479##] : Mudharabah Plus Account-i Rates: Hi,
Kindly attend below request:
Please change MPlus Account-i Rates to latest as below: For location of the item... Zahir Abd Latif
09:13 Support #8299 (Closed - End of life cycle): SCP ID :##4458##] : IBG SI Error - 05/03/2018: Issue closed in SCP. Zahir Abd Latif
09:03 Support #8315 (Closed - End of life cycle): SCP ID :##4474##] : Issue in Reset password and secur...: Issue closed in SCP. Zahir Abd Latif

March 23, 2018

15:17 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...: Hi,
Kindly attend below request:
We received complaint regarding transaction history for past 30 days.

Th... Zahir Abd Latif

March 22, 2018

17:36 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...: Hi,
Kindly attend below request:
Kindly upload the system upgrade notice in the KFH Malaysia corporate website ... Zahir Abd Latif
14:01 Support #8299 (Pending Customer Feedback): SCP ID :##4458##] : IBG SI Error - 05/03/2018: Summary:
# Did not found stop server logging and start server logging before and after that period of time.
# Ther... Ngoh Chee Ping
09:51 Support #8315 (Pending Customer Feedback): SCP ID :##4474##] : Issue in Reset password and securi...: Hafiz, Mar 21, 2018 06:38 PM:-
From investigation. We notice power card unable to verify atm card no and pin and r... Zahir Abd Latif

March 21, 2018

15:19 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:19 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:18 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
15:17 Support #8270 (Closed - End of life cycle): SCP ID :##4439##] : DESKMATE: Banner (URGENT!): Pending some correction info from Azli.
Closed at the moment. Reopen once receive update from azli. Zahir Abd Latif
09:55 Support #8315 (Closed - End of life cycle): SCP ID :##4474##] : Issue in Reset password and secur...: Hi,
Kindly attend below request:
Please investigate on the failed resetting the password and security issue repor... Zahir Abd Latif

March 20, 2018

15:33 Support #8312 (Work Completed-End life cycle): SCP ID :##4471##] : Update info in Deskmate: Hi,
Kindly attend below request:
Kindly update staff info at deskmate as follows
Muhammad Nazri Bujang – Manag... Zahir Abd Latif
15:25 Support #8311 (Work Completed-End life cycle): SCP ID :##4470##] : Remove Ashley Ang Siew Hui fro...: Hi,
Kindly attend below request:
Kindly remove Ashley Ang Siew Hui from deskmate as follows :
Link:
http://de... Zahir Abd Latif
10:45 Support #8309 (Closed - End of life cycle): SCP ID :##4468##] : ICM account not display in Accoun...: Hi,
Kindly attend below request:
Please help to check is there any filter for ICM account to be displayed in acco... Zahir Abd Latif
10:43 Support #8308 (Work Completed-End life cycle): SCP ID :##4467##] : URGENT : Creating Footsteps ta...: Hi,
Kindly attend below request:
Kindly create Creating Footsteps tab in deskmate with four subtabs named Marketp... Zahir Abd Latif
09:14 Support #8307 (Work Completed-End life cycle): SCP ID :##4466##] : URGENT! WEBSITE LIBSHARA UPDATE: Hi,
Kindly attend below request:
Please update this urgently as we need to disseminate the winners' information t... Zahir Abd Latif

March 13, 2018

10:03 Support #8296: SCP ID :##4455##] : WEBSITE: KFH Online Winners' Name for SmartGuess Challenge Fac...: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
10:03 Support #8270: SCP ID :##4439##] : DESKMATE: Banner (URGENT!): Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
10:03 Support #8262: SCP ID :##4432##] : URGENT: DESKMATE - Directory: Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif

March 12, 2018

16:48 Support #8300 (Work Completed-End life cycle): SCP ID :##4459 ##] : DESKMATE: New Sub Tab for Ann...: Hi Athira,
Kindly attend below request.... Nurul Akmal

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April 06, 2018

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April 03, 2018

March 30, 2018

March 29, 2018

March 27, 2018

March 26, 2018

March 23, 2018

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March 21, 2018

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March 19, 2018

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March 12, 2018