Activity

From June 11, 2018 to July 10, 2018

July 10, 2018

09:22 Support #8670 (Closed - End of life cycle): SCP ID :##4628##] : Remove file from desktop: Hi,
Kindly attend below request:
Kindly remove the following documents from the Deskmate in the links below:
L... Zahir Abd Latif

July 09, 2018

15:50 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...: Customer had retried and able to reset her security answer in KFH online.
Issue closed in SCP. Zahir Abd Latif
11:25 Support #8669 (Closed - End of life cycle): SCP ID :##4627##] : URGENT: Removal of Julio's detail...: Hi,
Kindly attend below request:
Kindly replace Julio's details on Corporate Website (picture and write up) and ... Zahir Abd Latif
10:57 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...: Hi,
Kindly attend below request:
Below customer details are as follows:

I/C No : 8402151051... Zahir Abd Latif
09:45 Support #8667 (Closed - End of life cycle): SCP ID :##4625##] : unsuccessful KFH Online registration: Hi,
Kindly attend below request:
We received a call from customer regarding his unsuccessful KFH Online registrat... Zahir Abd Latif
09:29 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:27 Support #8630 (Closed - End of life cycle): SCP ID :##4605##] : CORUS Security Setting and List o...: Chee Ping, Jun 25, 2018 01:48 PM:-
Please find my reply below.
1. Where can I find the security setting i... Zahir Abd Latif
09:25 Support #8629 (Closed - End of life cycle): SCP ID :##4604##] : BVMC Security Setting and List of...: Chee Ping, Jun 25, 2018 02:03 PM:-
Please find my reply below.
1. Where can I find the security setting i... Zahir Abd Latif
09:21 Support #8615 (Closed - End of life cycle): [SCP ID :##4597##] : Mplus Rates (May 2018): Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:20 Support #8653: SCP ID :##4617##] : Deskmate Update: Corporate Banking Directory: Dear Hafiz/Athira,
May I know the status update of this request?
Has it done yet?
Kindly update.
Thanks. Zahir Abd Latif
09:18 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

July 06, 2018

15:12 Support #8660 (Closed - End of life cycle): SCP ID :##4622##] : Log Access: Hi,
Kindly attend below request:
Please help to change permission for users other than owner to able to copy an... Zahir Abd Latif
10:10 Support #8658 (Closed - End of life cycle): SCP ID :##4620##] : SI Scheduler Error - 06072018: Hi,
Kindly attend below request:
Please help to check why the SI Sheduler notification giving error status while ... Zahir Abd Latif

July 04, 2018

14:18 Support #8655 (Closed - End of life cycle): SCP ID :##4619##] : IBG issue : Bulk Payment Transfer...: Hi,
Kindly attend below request:
IBG Bulk Payment performed on 26/06/2018 amount of RM 3,660.01 & 27/06/2018 amo... Zahir Abd Latif

July 03, 2018

17:44 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence: Hi,
Kindly attend below request:
Kindly upload the system maintenance notification image in the highlight section... Zahir Abd Latif
16:10 Support #8653 (Closed - End of life cycle): SCP ID :##4617##] : Deskmate Update: Corporate Bankin...: Hi,
Kindly attend below request:
Kindly update Corporate Banking directory in our deskmate as follows:
NO NAME... Zahir Abd Latif
11:42 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
11:40 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC: Hi,
Kindly attend below request:
Kindly update the Sure CASA terms and conditions as existing file on the corpora... Zahir Abd Latif

July 02, 2018

09:41 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner: Anonymous
09:41 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner: Anonymous
09:40 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update: Anonymous

June 28, 2018

13:47 Support #8638 (Closed - End of life cycle): SCP ID :##4612##] : EPF Self-Contribution Payment: Hi,
Kindly attend below request:
EPF plans to change the minimum amount (capping) per transaction for self-contri... Zahir Abd Latif
09:30 Support #8637 (Closed - End of life cycle): SCP ID :##4611##] : CMS IBG issue: Hi,
Kindly attend below request:
We received call from customer to inform that he is unable to transfer via IBG. ... Zahir Abd Latif
09:13 Support #8636 (Closed - End of life cycle): SCP ID :##4610##] : Invalid TAC: Hi,
Kindly attend below request:
Invalid TAC issues:
Received call from customer claim that TAC no that he rec... Zahir Abd Latif

June 27, 2018

12:14 Support #8616 (Closed - End of life cycle): [SCP ID :##4598 ##] : Customer Unable to Activate To...: Alen, Jun 27, 2018 12:10 PM:-... Zahir Abd Latif

June 26, 2018

17:49 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...: Hi,
Kindly attend below request:
Kindly upload the Libshara winner announcement on our corporate website (highlig... Zahir Abd Latif

June 13, 2018

11:52 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update: Hi,
Kindly attend below request:
Kindly update deskmate directory with the new hire info as follows:-
Refer SC... Zahir Abd Latif
09:23 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner: Hi,
Kindly attend below request:
Kindly take down the IFM Award banner on the corporate website running banner,
... Zahir Abd Latif

June 12, 2018

12:03 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner: Anonymous
11:49 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner: Hi,
Kindly attend below request:
Kindly upload the Libshara 2 banner at our corporate website (make it the first ... Zahir Abd Latif

June 11, 2018

15:46 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner: Hi,
Kindly attend below request:
kindly upload the 2018 Eid Banner at our KFH Website and make it as the first ba... Zahir Abd Latif
14:36 Support #8598 (Work Completed-End life cycle): SCP ID :##4587##] : Libshara TNC: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:35 Support #8595 (Work Completed-End life cycle): SCP ID :##4586##] : Old promos under “Latest Promo...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8590 (Work Completed-End life cycle): [SCP ID :##44584 ##] : 2018 Financial result: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8589 (Work Completed-End life cycle): [SCP ID :##4543 ##] : WEBSITE: HUMAN RESOURCES ENQ...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8588 (Work Completed-End life cycle): [SCP ID :##4582 ##] : Corporate banking deskmate u...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8556 (Work Completed-End life cycle): SCP ID :##4579##] : Muhammad Wafa Nokman: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:32 Support #8536 (Work Completed-End life cycle): SCP ID :##4576##] : KFH MURABAHAH PERSONAL FINANCI...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:31 Support #8448 (Closed - End of life cycle): [SCP ID :##4549##] : UNABLE TO ACTIVATE CUSTOMER KFH ...: Lizah, May 2, 2018 09:44 AM:-
Dear Shikin,
From our investigation, IB having DB issue which is not able to conn... Zahir Abd Latif
14:30 Support #8398 (Closed - End of life cycle): SCP ID :##4523##] : Vasco Token Upload: Hafiz, Apr 20, 2018 11:39 AM:-... Zahir Abd Latif
14:26 Support #8397 (Closed - End of life cycle): SCP ID :##4522##] : Disable Libshara Link: Hafiz,Apr 23, 2018 05:42 PM:-... Zahir Abd Latif
14:25 Support #8368 (Closed - End of life cycle): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE ...: Pending log file and no respond from user.
Issue closed in SCP. Zahir Abd Latif
13:45 Support #8457 (Closed - End of life cycle): SCP ID :##4558##] : To mask KFHOnline Account No: Lizahwati Basirun <lizahwati@penril.net>
May 23
to Tengku, Penril, Sufian, Mohammad, Mohd, leeyong.tan
Dear Sh... Zahir Abd Latif
12:09 Support #8457: SCP ID :##4558##] : To mask KFHOnline Account No: Dear Hafiz/Lizahwati,
Last info from Hafiz, 21 May 2018 at 14:37:- Still on testing.
Any update on this issue?
... Zahir Abd Latif

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