Activity
From October 11, 2018 to November 09, 2018
November 07, 2018
- 16:52 Support #8844 (Closed - End of life cycle): SCP ID :##4780##] : IBG ERROR (over the counter) - 07...
- Hi,
Kindly attend below request:-
Please help to check on unable to perform IBG transactions to CITIBANK from ove... - 12:58 Change #8843 (Closed - End of life cycle): SCP ID :##4779##] : Transaction Limit for Non Resident...
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Kindly attend below request:-
Please find the attached CR on the changes for the Non Resident transaction lim... - 09:43 Support #8842 (Closed - End of life cycle): SCP ID :##4778##] : [KFH Online - SI] Unable to Cance...
- Hi Chee Ping,
Kindly attend below request:-
As spoken, customer unable to Cancel E-Standing Instruction through t...
November 02, 2018
- 10:14 Support #8841 (Closed - End of life cycle): SCP ID :##4776##] : SMS Notification / TAC to run on ...
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Kindly attend below request:-
Please help to perform necessary checking on our SMS Notification / TAC service...
October 30, 2018
- 09:14 Support #8840 (Closed - End of life cycle): SCP ID :##4775##] : SMS TAC Info
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Kindly attend below request:-
We are checking on one complaint whereby TAC not receipt and liasing with MK si...
October 29, 2018
- 10:00 Support #8836 (Closed - End of life cycle): SCP ID :##4769##] : kfhib18 - disk amber light
- Azraf,Oct 26, 2018 06:38 PM:-
HDD replacement completed. No amber light after replacement.
Server are in good con...
October 26, 2018
- 16:37 Support #8839 (Closed - End of life cycle): SCP ID :##4773##] : [KFH Online - SI] Unsuccessful Tr...
- Hi,
Kindly attend below request:-
Below IB –SI was rejected with Transaction Error (Error code: E9999). Please as...
October 25, 2018
- 12:05 Support #8836: SCP ID :##4769##] : kfhib18 - disk amber light
- Hi Chun Feng,
Kindly assist.
Thanks. - 12:01 Support #8836 (Closed - End of life cycle): SCP ID :##4769##] : kfhib18 - disk amber light
- Hi,
Kindly attend below request:-
Model : HP Proliant DL 160 G6
SN : CN79380306 - 10:44 Support #8834 (Closed - End of life cycle): SCP ID :##4767##] : FTT Error Exception - 25102018
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Please help to check on Labuan transaction as we received below alert. Kindly a...
October 24, 2018
- 15:54 Support #8833 (Closed - End of life cycle): <SCP ID :##4766##] : IB DR - different startup script...
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24/10/2018
Upon checking on log, KFH detect there is different startup ... - 15:46 Support #8832 (Closed - End of life cycle): <SCP ID :##4765##] : IB Down - 24102018
- Hi,
Kindly attend below request:-
24/10/2018
1:02PM - Again internet banking system was down due to "java.lang... - 15:40 Support #8831 (Closed - End of life cycle): <SCP ID :##4764##] : Internet Banking Down
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22/10/2018
3:45PM - Internet Banking was down due to "java.lang.OutOfMe... - 09:38 Change #8828 (Closed - End of life cycle): <SCP ID :##4761##] : CR : New participating IBG Bank (...
- Hi,
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Kindly be informed MBSB Bank Berhad (MBSB) will be participating in IBG service...
October 22, 2018
- 17:54 Support #8826 (Closed - End of life cycle): SCP ID :##4759##] : KFH Online - Invalid TAC user ver...
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As spoken with Hafiz, post deployment of invalid TAC patch(#3993) which happned... - 15:04 Support #8825 (Closed - End of life cycle): SCP ID :##4758##] : Multiple SMS for one transaction
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As spoken with Hafiz, One of our KFH online customer had done one instant transf... - 14:36 Support #8823 (Closed - End of life cycle): SCP ID :##4756##] : [CORUS] Missing files
- Hi,
Kindly attend below request:
The following files are missing in Corus.
Kindly help to investigate t...
October 19, 2018
- 17:02 Support #8822 (Closed - End of life cycle): <SCP ID :##4754##] : [Production- KFH Online - SI] Un...
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Kindly attend below request:
Customer details:
Name : HO **** **NG
NRIC : 630902075877
Mobile Number...
October 15, 2018
- 14:31 Support #8817 (Work Completed-End life cycle): SCP ID :##4749##] : Deskmate Update: End Of Employ...
- Done.
- 11:49 Support #8817 (Work Completed-End life cycle): SCP ID :##4749##] : Deskmate Update: End Of Employ...
- Hi,
Kindly attend below request:
Kindly remove the following staff details in the deskmate: Refer SCP email:-
October 12, 2018
- 11:21 Support #8814 (Closed - End of life cycle): SCP ID :##4746##] : IBG Crediting W5 Unsuccessful (09...
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Kindly attend below request:
Please help to check on unsuccesful IBG crediting W5. Attached the scheduler log... - 11:16 Support #8813 (Closed - End of life cycle): SCP ID :##4745##] : [KFH Online] Invalid TAC - HD0002...
- Hi,
Kindly attend below request:
Following customer received invalid TAC so please help to investigate and resolv...
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