Activity
From November 19, 2018 to December 18, 2018
December 18, 2018
- 10:08 Support #9065 (Closed - End of life cycle): SCP ID :##4822##] : 2018 DOA
- Hi,
Kindly attend below request:
Kindly replace all the existing DOAs in the deskmate with the new ones as follow...
December 17, 2018
- 17:55 Support #9060 (Closed - End of life cycle): SCP ID :##4821##] : Deskmate Update : New Hire Update
- Hi,
Kindly attend below request:
Kindly update the deskmate with the new hire details as follows:
Refer email ... - 12:39 Support #9050 (Closed - End of life cycle): SCP ID :##4820##] : VAPT Findings - Security Enhancement
- Hi,
Kindly attend below request:
Please find the attached findings and recommendation by auditor on our UAT secur... - 12:04 Support #8943 (Closed - End of life cycle): SCP ID :##4810##] : Deskmate Update : Contact Centre ...
- Done by Lizahwati.
Issue closed in SCP. - 12:02 Support #8890 (Closed - End of life cycle): SCP ID :##4802##] : Invalid Swift Code for SME Bank -...
- Hafiz,Nov 29, 2018 07:12 PM:-...
- 11:57 Support #8889 (Closed - End of life cycle): SCP ID :##4800##] : IBFT Issue
- Kah Yan, Nov 30, 2018 01:16 PM:-...
- 11:53 Change #8882 (Closed - End of life cycle): SCP ID :##4797##] : CR: DuitNow Link from KFHOnline an...
- Lizahwati, Nov 27, 2018 07:24 PM:-...
- 11:49 Support #8868 (Closed - End of life cycle): SCP ID :##4787##] : Staff Fee Waiver for KFH Online S...
- Lizahwati,Nov 27, 2018 06:38 PM:-...
- 11:45 Support #8841 (Closed - End of life cycle): SCP ID :##4776##] : SMS Notification / TAC to run on ...
- Hafiz, Nov 16, 2018 11:05 AM:-...
- 10:29 Support #8806 (Closed - End of life cycle): SCP ID :##4737##] : [BVMC Access privilege isssue] - ...
- Issue closed in SCP.
- 10:27 Support #8879 (Closed - End of life cycle): SCP ID :##4794##] : WIP KFH ONLINE
- Norashikin, Dec 14, 2018 06:18 PM:-...
- 10:20 Support #8876 (Closed - End of life cycle): SCP ID :##4791##] : regenerate EPF REPORT thru unix
- Issue closed in SCP.
- 10:06 Support #8867 (Closed - End of life cycle): SCP ID :##4786##] : [KFH Online - Registeration failu...
- Issue closed in SCP.
December 11, 2018
- 16:09 Support #9010 (Closed - End of life cycle): SCP ID :##4816##] : Deskmate Update : Branch & BDC Di...
- Done by Hafiz.
Issue closed in SCP. - 10:13 Support #9010 (Closed - End of life cycle): SCP ID :##4816##] : Deskmate Update : Branch & BDC Di...
- Hi,
Kindly attend below request:
Kindly update the Deskmate directory as follows:
1) Branch Directory : To rem...
December 10, 2018
- 10:46 Support #8879 (Pending Customer Feedback): SCP ID :##4794##] : WIP KFH ONLINE
- Hafiz, Dec 4, 2018 11:59 AM:-
Hi Alen,
From our investigation, We found patches is already deploy to ESBWebServ...
December 07, 2018
- 19:59 Support #8876 (Pending Customer Feedback): SCP ID :##4791##] : regenerate EPF REPORT thru unix
- user to confirm if patch is deployed to production
December 05, 2018
- 10:41 Support #8943 (Closed - End of life cycle): SCP ID :##4810##] : Deskmate Update : Contact Centre ...
- Hi,
Kindly attend below request:
We would like to seek your assistance on the following:
Ø To remove Kal...
December 04, 2018
- 14:44 Support #8935 (Closed - End of life cycle): SCP ID :##4809##] : [KFH-CMS] Transaction Status
- Hi,
Kindly attend below request:
Please help to check and clarify why transaction status is ‘Successful’ instead ...
December 03, 2018
- 09:13 Support #8902 (Closed - End of life cycle): SCP ID :##4806##] : HD00020295 - IBG via KFH Online -...
- Hi,
Kindly attend below request:
Please help to check there is one IBG transaction which already processed, but i...
November 29, 2018
- 15:49 Support #8890 (Closed - End of life cycle): SCP ID :##4802##] : Invalid Swift Code for SME Bank -...
- Hi,
Kindly attend below request:
User reported there is rejected RENTAS transaction due to invalid swift code for... - 09:25 Support #8889 (Closed - End of life cycle): SCP ID :##4800##] : IBFT Issue
- Hi,
Kindly attend below request:
Please help to check on IBFT issue having "Pending" status, however account has ...
November 28, 2018
- 17:06 Support #8888 (Closed - End of life cycle): SCP ID :##4799##] : Production TAC Expiry
- Hi,
Kindly attend below request:
Please help to check on the TAC expiry period as it is not behaving as per defin... - 09:23 Change #8887 (Closed - End of life cycle): SCP ID :##4798##] : CR: KFHOnline Transaction History ...
- Hi,
Kindly attend below request:
Please find the new requested CR from Business user to fix on the FPX transactio...
November 26, 2018
- 16:02 Change #8882 (Closed - End of life cycle): SCP ID :##4797##] : CR: DuitNow Link from KFHOnline an...
- Hi,
Kindly attend below request:
Please find the attached new request on adding the "DuitNow" link for the KFHOnl...
November 22, 2018
- 16:58 Support #8879 (Closed - End of life cycle): SCP ID :##4794##] : WIP KFH ONLINE
- Hi,
Kindly attend below request:
The following GL is pending for adjustment / clearing on 15 Nov 2018: -
... - 15:54 Support #8877 (Closed - End of life cycle): SCP ID :##4792##] : [KFHOnline -HD00020241] Unsuccess...
- Hi,
Kindly attend below request:
Received a customer complaint saying that he is unable to do fund transfer from ...
November 19, 2018
- 12:17 Support #8876 (Closed - End of life cycle): SCP ID :##4791##] : regenerate EPF REPORT thru unix
- Hi,
Kindly attend below request:
We encounter error as per below screenshot while retry to re-generate epf report...
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