Activity

From December 23, 2018 to January 21, 2019

16:13 Support #9291 (Closed - End of life cycle): [SCP ID :##4842##] : Unable to sell gold | HD00020466: Nurul Akmal
16:13 Support #9291: [SCP ID :##4842##] : Unable to sell gold | HD00020466: Issue close in SCP. Nurul Akmal
15:15 Support #9342 (Pending Customer Feedback): [SCP ID :##4848##] : Deskmate Update : Compliance Depa...: Yap Kah Yan
12:02 Support #9342 (Closed - End of life cycle): [SCP ID :##4848##] : Deskmate Update : Compliance Dep...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
10:32 Support #9335 (Closed - End of life cycle): [SCP ID :##4846##] : IBG:Unsuccessful transaction bu...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
09:55 Support #9291 (Pending Customer Feedback): [SCP ID :##4842##] : Unable to sell gold | HD00020466: Yap Kah Yan

17:31 Support #9207 (Closed - End of life cycle): [SCP ID :##4837##] : Deskmate Update: Bandar Saujana ...: Issue closed in SCP. Nurul Akmal

12:43 Support #9291: [SCP ID :##4842##] : Unable to sell gold | HD00020466: Root Cause: IB was not able to get gold price from database
Pending Gold Cron logs to check
019/01/15 10:43:33:40... Yap Kah Yan

15:30 Support #9139 (Closed - End of life cycle): SCP ID :##4832##] : DESKMATE: 2019 Payroll Calendar: Hi,
Kindly attend below request:
Kindly update the Payroll Calendar for 2019 in the deskmate as follows: Zahir Abd Latif
15:26 Support #9138 (Closed - End of life cycle): SCP ID :##4831##] : Deskmate Update : Branches directory: Hi,
Kindly attend below request:
Need your assistant to update the following:
Kuching branch.
Below are t... Zahir Abd Latif
12:52 Support #9135 (Closed - End of life cycle): SCP ID :##4830##] : Unable to access IB Instance 7310...: Hi,
Kindly attend below request:
This is to formalize the issue reported around 10 am this morning where all inst... Zahir Abd Latif

15:49 Support #9127 (Closed - End of life cycle): SCP ID :##4829##] : KFH Online : Security Questions D...: Hi,
Kindly attend below request:
There is a complaint from customer claimed that security question appeared not t... Zahir Abd Latif
15:32 Support #9125 (Closed - End of life cycle): SCP ID :##4828##] : Insufficient Permision to Login K...: Hi,
Kindly attend below request:
We received one complaint on our new registered customer where she encountered e... Zahir Abd Latif
13:59 Support #9115 (Pending Customer Feedback): SCP ID :##4826##] : Deskmate Update : End of Employment: Done by Akma on 21/12/2018 Lizahwati Basirun
12:03 Change #8784 (Closed - End of life cycle): SCP ID :##4717##] : IB - EPF Maximum and Minimum Cappi...: Deployed to production on Sept 27th 2018. Lizahwati Basirun

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B - Production Support » KFH Support