Activity

From January 25, 2019 to February 23, 2019

February 22, 2019

10:31 Support #9605 (Closed - End of life cycle): SCP ID :##4882##] : IBG DR - host is running on outda...: Hi,
Kindly attend below request:
The affected host is running on outdated HP System Management Homepage which is ... Zahir Abd Latif
10:26 Support #9604 (Closed - End of life cycle): SCP ID :##4881##] : Transaction Missing (FPX CMS): Hi,
Kindly attend below request:
Kindly assist to check why the record not found in the approval list for one par... Zahir Abd Latif

February 21, 2019

16:02 Support #9591 (Closed - End of life cycle): SCP ID :##4880##] : Deskmate Update : Technology & In...: Hi,
Kindly attend below request:
Technology and Innovation DIvision has been split into two Separate Divisions as... Zahir Abd Latif

February 20, 2019

10:41 Support #9566 (Closed - End of life cycle): SCP ID :##4879##] : Two Instruction From Internet Ban...: Hi,
Kindly attend below request:
RnC Department has been highlight to us regarding if customer performed FTT tran... Zahir Abd Latif
09:50 Support #9564 (Closed - End of life cycle): SCP ID :##4878##] : VAPT Findings - Credit Card: Hi,
Kindly attend below request:
Please find the findings on Credit Card Pentest. Some findings might be due to e... Zahir Abd Latif

February 19, 2019

17:17 Support #8902 (Closed - End of life cycle): SCP ID :##4806##] : HD00020295 - IBG via KFH Online -...: Issue closed in SCP. Zahir Abd Latif
14:38 Support #9418 (Closed - End of life cycle): ##[Request ID :##4861##] : KFH Info Site Redirect Link: Lizahwati, Feb 19, 2019 11:33 AM:-... Zahir Abd Latif
14:36 Support #9335 (Closed - End of life cycle): [SCP ID :##4846##] : IBG:Unsuccessful transaction bu...: Issue closed in SCP. Zahir Abd Latif
14:35 Support #9543 (Closed - End of life cycle): SCP ID :##4876##] : Deskmate Update : Staff Directory: Issue closed in SCP. Zahir Abd Latif
14:32 Support #9529 (Closed - End of life cycle): SCP ID :##4871##] : Deskmate Update : Retail Collection: Issue closed in SCP. Zahir Abd Latif
14:32 Support #9509 (Closed - End of life cycle): SCP ID :##4870##] : Deskmate : Staff Directory: Issue closed in SCP. Zahir Abd Latif
14:31 Support #9139 (Closed - End of life cycle): SCP ID :##4832##] : DESKMATE: 2019 Payroll Calendar: Issue closed in SCP. Zahir Abd Latif
14:31 Support #9138 (Closed - End of life cycle): SCP ID :##4831##] : Deskmate Update : Branches directory: Issue closed in SCP. Zahir Abd Latif
11:56 Change #8843 (Pending Customer Feedback): SCP ID :##4779##] : Transaction Limit for Non Resident ...: Provided KFH the quotation on 03/01/2019. Pending feedback from them. Lizahwati Basirun
11:54 Change #8887 (Closed - End of life cycle): SCP ID :##4798##] : CR: KFHOnline Transaction History ...: Migrated to production on 31/01/2019 (IBSCR119 Transaction History Details FPX for KFHOnline)
Lizahwati Basirun
11:43 Support #9138 (Pending Customer Feedback): SCP ID :##4831##] : Deskmate Update : Branches directory: Done.Pending verify. Lizahwati Basirun
11:42 Support #9139 (Pending Customer Feedback): SCP ID :##4832##] : DESKMATE: 2019 Payroll Calendar: Done.Pending verify. Lizahwati Basirun
11:41 Support #9509 (Pending Customer Feedback): SCP ID :##4870##] : Deskmate : Staff Directory: Done.Pending verify. Lizahwati Basirun
11:39 Support #9529 (Pending Customer Feedback): SCP ID :##4871##] : Deskmate Update : Retail Collection: Done. Lizahwati Basirun
11:36 Support #9543 (Pending Customer Feedback): SCP ID :##4876##] : Deskmate Update : Staff Directory: Done. Lizahwati Basirun

February 18, 2019

16:51 Support #9543 (Closed - End of life cycle): SCP ID :##4876##] : Deskmate Update : Staff Directory: Hi,
Kindly attend below request:
Kindly update Staff Directory in the deskmate as follows:
Corporate Banking... Zahir Abd Latif
11:00 Support #8842: SCP ID :##4778##] : [KFH Online - SI] Unable to Cancel E-Standing Instruction thro...: Lizahwati, Feb 13, 2019 05:49 PM:-
The issue has been resolved. Details as below:
Issue:
Unable to cancel or... Zahir Abd Latif
09:53 Support #9536 (Closed - End of life cycle): SCP ID :##4873##] : Findings : PCI DSS not comply - C...: Hi,
Kindly attend below request:
Please find the findings for item F (20) in which our credit card engine log doe... Zahir Abd Latif
09:14 Support #9535 (Closed - End of life cycle): SCP ID :##4872##] : E-banking vapt finding: Hi,
Kindly attend below request:
Please find the attached VAPT findings on e-banking assesment, kindly refer to h... Zahir Abd Latif

February 15, 2019

11:02 Support #9529 (Closed - End of life cycle): SCP ID :##4871##] : Deskmate Update : Retail Collection: Hi,
Kindly attend below request:
Retail Collection
http://deskmate.kfh.com.my/index.php?option=com_contact&vie... Zahir Abd Latif

February 13, 2019

12:29 Support #9509 (Closed - End of life cycle): SCP ID :##4870##] : Deskmate : Staff Directory: Hi,
Kindly attend below request:
Details as per email support portal :- Re: [Request ID :##4870##] : Deskmate : S... Zahir Abd Latif

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February 22, 2019

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February 15, 2019

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January 25, 2019