B - Production Support » KFH Support

January 31, 2020

18:49 Support #10618 (Pending Customer Feedback): [SCP ID :##5241##] : Deskmate Update : Branch Directory

Nurul Akmal

17:02 Support #10618 (Closed - End of life cycle): [SCP ID :##5241##] : Deskmate Update : Branch Directory

To remove Tanjung Manis Branch from the Deskmate directory.
Nurul Akmal

January 30, 2020

10:27 Migration #10238 (Work Completed-End life cycle): SCP#5047- CMS FPX Issue - Error Code 1H - Consu...

Anonymous

10:26 Support #10544 (Investigation): [SCP ID :##5210##] : Weblogic DR - telnet issue

Anonymous

January 24, 2020

12:30 Support #10607 (Closed - End of life cycle): [SCP ID :##5236##] : RFI - Window 4 Missing Report

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

January 20, 2020

17:30 Support #10567 (Pending Customer Feedback): [SCP ID :##5221##] : Deskmate Update : New Hire Update

Done update. Pending user to review. Lizahwati Basirun

16:15 Support #10594 (Closed - End of life cycle): [SCP ID :##5233##] : Unable to register KFH Online

Hi Hafiz,
Kindly attend below request.
Customer called today complained they still unable to register KFH Online ... Nurul Akmal

11:57 Support #10593 (Closed - End of life cycle): 5231 - Deskmate Update : End of employment

Hi Lizahwati,
Kindly remove the following staff from the staff directory:
Staff Id Name ... Nurul Akmal

January 15, 2020

18:28 Support #10586 (Closed - End of life cycle): [SCP ID :##5229##] : Error transaksi | KFH Online Go...

Hi Hafiz,
Kindly assist blow issue.... Nurul Akmal

15:43 Support #10584 (Work Completed-End life cycle): [SCP ID :##5227##] : Desmate update : BCP Crisis ...

Dear Lizahwati,
Kindly attend below request.... Nurul Akmal

January 14, 2020

15:20 Support #10581 (Pending Customer Feedback): [SCP ID :##5226##] : Deskmate Update : Unit BCP Team ...

Done. Pending user to verify and feedback. Lizahwati Basirun

10:29 Support #10581 (Closed - End of life cycle): [SCP ID :##5226##] : Deskmate Update : Unit BCP Team...

Dear Lizahwati,... Nurul Akmal

January 10, 2020

11:45 Support #10575 (Closed - End of life cycle): [SCP ID :##5225##] : Unable to Approve IBG Transaction

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

January 09, 2020

09:45 Bug #10568 (Closed - End of life cycle): [SCP ID :##5223##] : IBG W1 Rejected - Invalid Record Size

Hi Hafiz,
Kindly assist to check.... Nurul Akmal

January 08, 2020

16:22 Support #10567 (Closed - End of life cycle): [SCP ID :##5221##] : Deskmate Update : New Hire Update

Hi Sis Lizahwati.
Kindly attend below request.
Kindly update the staff directory with the new hires details as fo... Nurul Akmal

January 06, 2020

10:02 Support #10554 (Pending Customer Feedback): [SCP ID :##5217##] : Deskmate Update : End of employm...

Done.Pending user to verify. Lizahwati Basirun