Activity

From June 02, 2020 to July 01, 2020

July 01, 2020

11:31 Support #10903 (Closed - End of life cycle): SCP ID :##5396##] : Deskmate Update : Running Banner
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:30 Support #10902 (Closed - End of life cycle): [SCP ID :##5395##] : Deskmate Update : End of employ...
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:30 Support #10888 (Closed - End of life cycle): [SCP ID :##5390##] : DIRECTORY: CORPORATE BANKING JU...
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:29 Support #10881 (Closed - End of life cycle): [SCP ID :##5386##] : Deskmate Update : End of employ...
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:29 Support #10837 (Development / Work In Progress): [SCP ID :##5372##] : Deskmate Contents Update
Zahir Abd Latif
11:28 Support #10832 (Closed - End of life cycle): SCP ID :##5368##] : Deskmate Update : BCP Information
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:27 Support #10831 (Closed - End of life cycle): SCP ID :##5367##] : Deskmate Update : BCP Updates
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:27 Support #10815 (Closed - End of life cycle): SCP ID :##5358##] : Deskmate Update : New Hire Update
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:10 Support #10806 (Closed - End of life cycle): [SCP ID :##5350##] : Deskmate Update : staff direct...
Done as per request.
Issue closed in SCP.
 Zahir Abd Latif
11:08 Support #10971 (Closed - End of life cycle): [SCP ID :##5404##] : IT Directory
Done as per request.
Issue closed in SCP. Zahir Abd Latif
11:02 Support #10978 (Closed - End of life cycle): [SCP ID :##5406##] : Deskmate Update : KFH Floor war...
Hi,
Kindly attend below request:-
Kindly update the KFH Floor Warden List as follows:
Deskmate Link: http://... Zahir Abd Latif

June 30, 2020

10:17 Support #10971 (Closed - End of life cycle): [SCP ID :##5404##] : IT Directory
Hi,
Kindly attend below request:-
Please change the staff contact number from 03-21680017 to 03-21680117
http://... Zahir Abd Latif

June 26, 2020

15:50 Support #10956 (Closed - End of life cycle): SCP ID :##5402##] : Bill Payment Unsuccesful
Hi,
Kindly attend below request:-
Bill payment transaction unsuccessful since 25 Jun 2020. Kindly assist
Deta... Zahir Abd Latif

June 23, 2020

17:41 Support #10878 (Closed - End of life cycle): [SCP ID :##5585##] : BVMC - Unable to Print Jompay R...
Hafiz, Jun 16, 2020 12:31 PM:-... Zahir Abd Latif

June 22, 2020

15:26 Task #10906 (Dropped-End of life cycle): Move CORUS to Wildfly server
+*Details:*+
To test on CORUS in Wildfly and able to integrate with IB BV JBoss
 Lizahwati Basirun
11:37 Support #10903 (Closed - End of life cycle): SCP ID :##5396##] : Deskmate Update : Running Banner
Hi,
Kindly attend below request:-
Kindly remove the following Deskmate's running banner :
!https://support.pen... Zahir Abd Latif
10:30 Support #10902 (Closed - End of life cycle): [SCP ID :##5395##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Kindly remove the following staff from Deskmate staff directory by today (22/06... Zahir Abd Latif

June 18, 2020

09:16 Support #10894 (Closed - End of life cycle): [SCP ID :##5392##] : Delegation of Authority
Hi,
Kindly attend below request:-
Please help to replace the items highlighted below with the ones attached.
!... Zahir Abd Latif

June 17, 2020

18:11 Support #10891 (Closed - End of life cycle): [SCP ID :##5391##] : IBG Upload Error | Pending App...
Hi,
Kindly attend below request:-
Dear team,
User encountered 'Error while performing your request' during upl... Zahir Abd Latif
12:18 Support #10888 (Closed - End of life cycle): [SCP ID :##5390##] : DIRECTORY: CORPORATE BANKING JU...
Hi,
Kindly attend below request:
NO. 1
CB1 DELETE GOH CHAP YONG
NO. 2
CB1 ADD Che Haslina Md Rahim
MO... Zahir Abd Latif

June 16, 2020

11:17 Support #10881 (Closed - End of life cycle): [SCP ID :##5386##] : Deskmate Update : End of employ...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

June 15, 2020

14:00 Support #10878 (Closed - End of life cycle): [SCP ID :##5585##] : BVMC - Unable to Print Jompay R...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

June 12, 2020

13:45 Support #10860 (Closed - End of life cycle): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Issue closed in SCP. Zahir Abd Latif
13:44 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...
Issue closed in SCP. Zahir Abd Latif
13:43 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions
Issue closed in SCP. Zahir Abd Latif
13:42 Support #10811 (Closed - End of life cycle): [SCP ID :##5355##] : Inconsistent FPX Report
Issue closed in SCP. Zahir Abd Latif

June 11, 2020

14:04 Support #10860 (Pending Customer Feedback): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Hafiz, Jun 11, 2020 01:37 PM:-... Zahir Abd Latif
14:01 Support #10811 (Pending Customer Feedback): [SCP ID :##5355##] : Inconsistent FPX Report
Kah Yan, May 29, 2020 01:57 PM:-... Zahir Abd Latif
13:56 Support #10833 (Pending Customer Feedback): [SCP ID :##5369##] : ePay transactions
Kah Yan, Jun 9, 2020 10:36 AM:-
Dear Shahrul,... Zahir Abd Latif
13:49 Support #10843 (Pending Customer Feedback): [SCP ID :##5373##] : CMS - Maker Transaction not Visi...
Kah Yan, Jun 4, 2020 12:44 PM:-... Zahir Abd Latif

June 09, 2020

09:12 Support #10860 (Closed - End of life cycle): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Hi,
Kindly attend below request:-
OFI W1 rejected at Paynet with Error Code 97 - Host Declined Zahir Abd Latif

June 08, 2020

17:45 Support #10859: [SCP ID :##5377##] : 2FA-Source Code Merging Post Implementation Issue
Dear Aditya,
Kindly assist.
Thanks. Zahir Abd Latif
17:41 Support #10859 (Work Completed-End life cycle): [SCP ID :##5377##] : 2FA-Source Code Merging Pos...
Hi,
Kindly attend below request:-
Please find the latest reported issue for 2FA. There is one customer from Kuwai... Zahir Abd Latif

June 04, 2020

12:32 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...
Hi,
Kindly attend below request:-
Please help to investigate on issue user's posted transaction not appeared in t... Zahir Abd Latif

June 03, 2020

14:54 Support #10837 (Closed - End of life cycle): [SCP ID :##5372##] : Deskmate Contents Update
Hi,
Kindly attend below request:-
Please help to proceed with the changes in Deskmate as attached.
!https://su... Zahir Abd Latif
10:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...
Hi,
Kindly attend below request:-
BNM Requirement to address the SMS OTP TAC fraud. BRS attached for assessment. Zahir Abd Latif

June 02, 2020

17:54 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions
Hi,
Kindly attend below request:-
Transactions was successfully at ePay, but after further checking it was a reve... Zahir Abd Latif
17:22 Support #10832 (Closed - End of life cycle): SCP ID :##5368##] : Deskmate Update : BCP Information
Hi,
Kindly attend below request:-
Kindly update the Branches BCP information in the deskmate as follows:
1. ... Zahir Abd Latif
17:18 Support #10831 (Closed - End of life cycle): SCP ID :##5367##] : Deskmate Update : BCP Updates
Hi,
Kindly attend below request:-
Kindly Update the BCP information on the dskmate as follows:
1) BCP Plan D... Zahir Abd Latif
 

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