B - Production Support » KFH Support

October 28, 2020

11:18 Support #11298 (Closed - End of life cycle): [SCP ID :##5593##] : Status shows “Pending Approval”...

Hafiz, Oct 27, 2020 07:52 PM:-... Zahir Abd Latif

11:15 Support #11308 (Closed - End of life cycle): [SCP ID :##5603##] : CIB SI Error

Issue closed in SCP. Zahir Abd Latif

October 27, 2020

14:36 Support #11323 (Closed - End of life cycle): [SCP ID :##5609##] : FTT Service Currently Not Avail...

Hi,
Kindly attend below request:-
Customer unable to perform Foreign Telegraphic Transfer via KFH Online. Error m... Zahir Abd Latif

October 26, 2020

18:06 Support #11313 (Closed - End of life cycle): [SCP ID :##5608##] : IBG Account length changes - BA...

Hi,
Kindly attend below request:-
We received request from PAYNET on account length changes for BANK KERJASAMA RA... Zahir Abd Latif

11:19 Support #11308 (Pending Customer Feedback): [SCP ID :##5603##] : CIB SI Error

Hafiz, KhojaliOct 23, 2020 03:21 PM:-... Zahir Abd Latif

October 23, 2020

10:39 Support #11308 (Closed - End of life cycle): [SCP ID :##5603##] : CIB SI Error

Hi,
Kindly attend below request:-
We have 2 CIB SI with status Error. Kindly assist to check
Trxn ID
20170511... Zahir Abd Latif

October 19, 2020

11:28 Support #11287 (Closed - End of life cycle): [SCP ID :##5582##] : CMS - Past Item Outstanding in ...

Sufian, Oct 19, 2020 10:25 AM:-... Zahir Abd Latif

10:04 Support #11298 (Pending Customer Feedback): [SCP ID :##5593##] : Status shows “Pending Approval” ...

Hafiz, Oct 16, 2020 05:43 PM:-... Zahir Abd Latif

October 16, 2020

17:29 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment

Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

16:33 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment

Hi,
Kindly attend below request:-
Please help to remove the following staff from directory and search button:
... Zahir Abd Latif

October 15, 2020

16:36 Support #11298 (Closed - End of life cycle): [SCP ID :##5593##] : Status shows “Pending Approval”...

Hi,
Kindly attend below request:-
Customer has approved the transaction but the status shows “Pending Approval” a... Zahir Abd Latif

October 13, 2020

16:15 Support #11265 (Closed - End of life cycle): [SCP ID :##5560##] : CORUS - Old User Receiving Noti...

Issue closed in SCP. Zahir Abd Latif

October 12, 2020

14:53 Support #11265 (Pending Customer Feedback): [SCP ID :##5560##] : CORUS - Old User Receiving Notif...

Hafiz, Sep 28, 2020 05:14 PM:-... Zahir Abd Latif

October 09, 2020

14:20 Support #11273 (Closed - End of life cycle): [SCP ID :##5568##] : CMS - UNABLE TO ACTIVATE ACCESS

Shahrulnizam, Oct 9, 2020 08:59 AM:-... Zahir Abd Latif

October 06, 2020

11:50 Support #11287 (Closed - End of life cycle): [SCP ID :##5582##] : CMS - Past Item Outstanding in ...

Hi,
Kindly attend below request:-
Please help to remove below two transactions from CMS.
Both of the transacti... Zahir Abd Latif

October 05, 2020

12:33 Support #11277 (Closed - End of life cycle): [SCP ID :##5572##] : CMS- Issue to re-upload the CS...

Issue closed in SCP. Zahir Abd Latif

12:33 Support #11276 (Closed - End of life cycle): [SCP ID :##5571##] : FPX Transaction Successful - bu...

Issue closed in SCP. Zahir Abd Latif

12:32 Support #11261 (Closed - End of life cycle): [SCP ID :##5556##] : CMS - Bulk Payment One Transact...

Issue closed in SCP. Zahir Abd Latif