B - Production Support » KFH Support

October 01, 2020

16:45 Support #11261: [SCP ID :##5556##] : CMS - Bulk Payment One Transaction Failed

Hafiz, Sep 28, 2020 06:41 PM:-... Zahir Abd Latif

16:33 Support #11277 (Pending Customer Feedback): [SCP ID :##5572##] : CMS- Issue to re-upload the CSV...

Kah Yan, Sep 30, 2020 04:56 PM:-... Zahir Abd Latif

16:28 Support #11276 (Pending Customer Feedback): [SCP ID :##5571##] : FPX Transaction Successful - but...

Kah Yan, Sep 29, 2020 05:53 PM:-... Zahir Abd Latif

September 30, 2020

13:03 Support #11277 (Closed - End of life cycle): [SCP ID :##5572##] : CMS- Issue to re-upload the CS...

Hi,
Kindly attend below request:-
From Corus, the transaction looks successful, but the transaction not found i... Zahir Abd Latif

September 29, 2020

17:37 Support #11276 (Closed - End of life cycle): [SCP ID :##5571##] : FPX Transaction Successful - bu...

Hi,
Kindly attend below request:-
Kindly assist to check
FPX transaction successful at KFHOnline - account debit... Zahir Abd Latif

September 28, 2020

17:21 Support #11273 (Closed - End of life cycle): [SCP ID :##5568##] : CMS - UNABLE TO ACTIVATE ACCESS

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 25, 2020

19:00 Support #11256 (Closed - End of life cycle): [SCP ID :##5551##] : CMS IBG Transaction - Request f...

Issue closed in SCP. Zahir Abd Latif

September 24, 2020

12:01 Support #11265 (Closed - End of life cycle): [SCP ID :##5560##] : CORUS - Old User Receiving Noti...

Hi,
Kindly attend below request:-
Please help to investigate issue below:
NEW LIST OF USERS HAS BEEN UPDATED F... Zahir Abd Latif

11:08 Support #11261 (Pending Customer Feedback): [SCP ID :##5556##] : CMS - Bulk Payment One Transacti...

Hafiz, Sep 23, 2020 10:12 AM:-... Zahir Abd Latif

10:45 Support #11256 (Pending Customer Feedback): [SCP ID :##5551##] : CMS IBG Transaction - Request fo...

Hafiz, Sep 23, 2020 03:43 PM:-... Zahir Abd Latif

September 22, 2020

11:02 Support #11261 (Closed - End of life cycle): [SCP ID :##5556##] : CMS - Bulk Payment One Transact...

Hi,
Kindly attend below request:-
ID :##5556##] : CMS - Bulk Payment One Transaction Failed Zahir Abd Latif

September 21, 2020

11:29 Support #11248 (Closed - End of life cycle): [SCP ID :##5542##] : Deskmate Update : End of employ...

Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

11:27 Support #11247 (Closed - End of life cycle): [SCP ID :##5541##] : KFH Online Unable to Perform Fo...

Issue closed in SCP. Zahir Abd Latif

September 18, 2020

21:48 Support #11256 (Closed - End of life cycle): [SCP ID :##5551##] : CMS IBG Transaction - Request f...

Hi,
Kindly attend below request:
Please help to investigate issue faced by the customer below.
Customer unable... Zahir Abd Latif

September 17, 2020

11:08 Support #11247 (Pending Customer Feedback): [SCP ID :##5541##] : KFH Online Unable to Perform For...

Hafiz, Sep 15, 2020 12:55 PM:-... Zahir Abd Latif

September 15, 2020

11:09 Support #11248 (Closed - End of life cycle): [SCP ID :##5542##] : Deskmate Update : End of employ...

Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
1) Please remove the followi... Zahir Abd Latif

September 14, 2020

18:17 Support #11247 (Closed - End of life cycle): [SCP ID :##5541##] : KFH Online Unable to Perform Fo...

Hi,
Kindly attend below request:-
Customer tried to perform Foreign Telegraphic Transfer via KFH Online but unsuc... Zahir Abd Latif

17:08 Support #11108 (Closed - End of life cycle): [SCP ID :##5463##] : CMS Pending Approver

Issue closed in SCP. Zahir Abd Latif

17:08 Support #11109 (Closed - End of life cycle): [SCP ID :##5464##] : CMS - Unable to Delete and Add ...

Issue closed in SCP. Zahir Abd Latif

September 08, 2020

15:13 Support #11109 (Pending Customer Feedback): [SCP ID :##5464##] : CMS - Unable to Delete and Add B...

Kah Yan, Aug 14, 2020 06:11 PM:-... Zahir Abd Latif

15:09 Support #11108 (Pending Customer Feedback): [SCP ID :##5463##] : CMS Pending Approver

Kah Yan,Aug 18, 2020 04:46 PM:-... Zahir Abd Latif

September 04, 2020

16:06 Support #11199 (Closed - End of life cycle): [SCP ID :##5500##] : Deskmate Update : End of employ...

Issue closed in SCP. Zahir Abd Latif

16:05 Support #11154 (Closed - End of life cycle): [SCP ID :##5476##] : unable to cancel SI

Issue closed in SCP. Zahir Abd Latif

16:04 Support #11185 (Closed - End of life cycle): [SCP ID :##5490##] : Jompay Transaction Debitted 3 ...

Issue closed in SCP. Zahir Abd Latif

16:04 Support #11201 (Closed - End of life cycle): [SCP ID :##5502##] : Gold Account History

Issue closed in SCP. Zahir Abd Latif

16:03 Support #11196 (Closed - End of life cycle): [SCP ID :##5497##] : SMS Pin No. Issue

Issue closed in SCP. Zahir Abd Latif

16:02 Support #11141 (Closed - End of life cycle): [SCP ID :##5473##] : Failed Bulk Payment - Coshare H...

Issue closed in SCP. Zahir Abd Latif