Activity

From March 07, 2021 to April 05, 2021

April 05, 2021

11:45 Support #11631 (Closed - End of life cycle): [SCP ID :##5809##] : Blank EPF Report
Hi,
Kindly attend below request:-
Please help to check on the blank EPF report issue.
Whenever there is data on ...
Zahir Abd Latif

April 01, 2021

10:16 Support #11623 (Closed - End of life cycle): [SCP ID :##5805##] : Deskmate Update : Libshara Banner
Hi,
Kindly attend below request:-
Much appreciated if you could replace the Libhara 4 (Orange colour) Banner with...
Zahir Abd Latif

March 31, 2021

10:50 Change #11603: [SCP ID :##5794##] : IBG 2nd Validation - Paynet Requirement
Dear Hafiz,
Kindly assist to prepare the SOW and mandays/efforts on this request.
Thank you.
Lizahwati Basirun
10:49 Change #11594: [SCP ID :##5785##] : IBG Receiving File Information
Dear Hafiz,
Kindly assist to prepare the SOW and mandays/efforts on this request.
Thank you.
Lizahwati Basirun

March 29, 2021

17:24 Support #11620 (Closed - End of life cycle): [SCP ID :##5804##] : Account debited twice with same...
Hi,
Kindly attend below request:-
Account debited twice with same FPX transaction ID and seller order number but ...
Zahir Abd Latif
16:29 Support #11619 (Closed - End of life cycle): [SCP ID :##5803##] : IBG REV TRANSACTION BUT AVAILA...
Hi,
Kindly attend below request:-
Customer performed 1 IBG transaction (OTC) but in Ethix, it shows the transacti...
Zahir Abd Latif

March 26, 2021

11:40 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
Kah Yan, Mar 18, 2021:-... Zahir Abd Latif
11:39 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
Kah Yan, Mar 11, 2021:-... Zahir Abd Latif

March 25, 2021

11:39 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
Done by Kah Yan as per request.
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

March 24, 2021

16:23 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
Hi,
Kindly attend below request:-
Please remove the following staff from directory:
!https://support.penril.ne...
Zahir Abd Latif
10:55 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif

March 23, 2021

16:25 Change #11603 (Closed - End of life cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Req...
Hi,
Kindly attend below request:-
IBG 2nd Validation requirement as per CR attached.
Zahir Abd Latif
14:56 Support #11602 (Closed - End of life cycle): [SCP ID :##5793##] : Directory Update - CEO Office, ...
Hi,
Kindly attend below request:-
Please proceed with the following updates:
Audit
1. to remove Helmee Othman...
Zahir Abd Latif

March 22, 2021

17:11 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
Hi,
Kindly attend below request:-
Kindly upload the March edition of KFH Malaysia Buzz as follows:
File name :...
Zahir Abd Latif
10:02 Support #11598 (Closed - End of life cycle): [SCP D :##5789##] : Corus
Hi,
Kindly attend below request:
Kindly assist to provide SQL script to extract CORUS user with roles and group
...
Zahir Abd Latif
09:49 Support #11596 (Closed - End of life cycle): [SCP ID :##5787##] : BVMC User , Role & Qualifier
Hi,
Kindly attend below request:-
Kindly assist to provide SQL script to extract BVMC User with role & qualifier.
Zahir Abd Latif

March 18, 2021

15:30 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
Hi,
Kindly attend below request:-
Hi Team,
Please assist
Details :
Amount : RM1000.00
Date&Time : 18/3...
Zahir Abd Latif

March 17, 2021

10:07 Change #11594 (Closed - End of life cycle): [SCP ID :##5785##] : IBG Receiving File Information
Hi,
Kindly attend below request:-
Request for integration with OMNI for IBG Receiving transaction (incoming fund).
Zahir Abd Latif

March 12, 2021

10:30 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
Issue closed in SCP. Zahir Abd Latif
10:30 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
Kah Yan, Mar 4, 2021 04:32 PM:-... Zahir Abd Latif
10:27 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query
Hafiz, Mar 4, 2021 06:34 PM:-... Zahir Abd Latif

March 11, 2021

09:52 Support #11583 (Pending Customer Feedback): [SCP ID :##5783##] : Deskmate Update : DOA
Updating by Kahyan on March 10, 2021. Waiting for KFH feedback. Lizahwati Basirun

March 10, 2021

18:29 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
Hi,
Kindly attend below request:-
Currently KFHOnline / CMS is not accessible from outside. From network trace, t...
Zahir Abd Latif
11:14 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
Hi,
Kindly attend below request:-
Kindly replace the existing retail banking DOA document with the new one as fol...
Zahir Abd Latif
09:00 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
Issue closed in SCP. Zahir Abd Latif

March 09, 2021

17:35 Change #11501 (Development / Work In Progress): [SCP ID :##5726##] : Collection Agent File - Tabu...
Waiting for PO and SP from KFH before can start the development. Lizahwati Basirun
17:34 Support #11567 (Pending Customer Feedback): [SCP ID :##5777##] : AML/CFT Directory
Done update as requested by the customer. Pending feedback from them. Lizahwati Basirun
 

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