Activity
From April 06, 2021 to May 05, 2021
May 05, 2021
- 12:23 Support #11761 (Closed - End of life cycle): [SCP ID :##5846##] : Directory Update - Operations
- Hi,
Kindly attend below request:-
Please help to proceed with the following:
1. amend staff details as attache...
May 04, 2021
- 11:35 Support #11596 (Closed - End of life cycle): [SCP ID :##5787##] : BVMC User , Role & Qualifier
- Issue closed in SCP.
- 11:34 Support #11725 (Closed - End of life cycle): [SCP ID :##5836##] : Super ID Password - CORUS Labuan
- Issue closed in SCP.
- 11:32 Support #11748 (Closed - End of life cycle): [SCP ID :##5844##] : Directory Update - Corporate B...
- Hi,
Kindly attend below request:-
Please proceed to update staff photo, all saved in \\10.20.8.132\share doc\Azli... - 11:27 Support #11747 (Closed - End of life cycle): [SCP ID :##5843##] : Directory Update - Company Secr...
- Hi,
Kindly attend below request:-
Please proceed with the following updates:
1. To add Amirah Najwa in the lis...
May 03, 2021
- 15:07 Support #11727 (Closed - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit
- 15:06 Support #11728 (Closed - End of life cycle): [SCP ID :##5839##] : Directory Update - Treasury
- Done by Hafiz as per request.
Issue closed in SCP. - 15:06 Support #11727 (Rejected - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit
- Done by Hafiz as per request.
Issue closed in SCP. - 15:06 Support #11726 (Closed - End of life cycle): [SCP ID :##5837##] : Directory Update - Resigned Staff
- Done by Hafiz as per request.
Issue closed in SCP. - 15:03 Support #11725 (Pending Customer Feedback): [SCP ID :##5836##] : Super ID Password - CORUS Labuan
- Hafiz, Apr 28, 2021 12:02 PM:-...
- 14:59 Support #11598 (Closed - End of life cycle): [SCP D :##5789##] : Corus
- Hafiz, Mar 25, 2021 11:58 AM:-...
- 14:57 Support #11596 (Pending Customer Feedback): [SCP ID :##5787##] : BVMC User , Role & Qualifier
- Hafiz, Apr 2, 2021 11:26 AM:-...
April 28, 2021
- 11:01 Support #11728 (Closed - End of life cycle): [SCP ID :##5839##] : Directory Update - Treasury
- Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to add Azmi under TREASURY bef... - 10:38 Support #11727 (Closed - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit
- Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to remove the sub-department u... - 10:38 Support #11726 (Closed - End of life cycle): [SCP ID :##5837##] : Directory Update - Resigned Staff
- Hi,
Kindly attend below request:-
Please remove the following staff from directory and search buttin:
EID Empl...
April 27, 2021
- 16:13 Support #11725 (Closed - End of life cycle): [SCP ID :##5836##] : Super ID Password - CORUS Labuan
- Hi,
Kindly attend below request:-
request for SuperID password for Corus Labuan due to all ITUPA ID was locked .
April 26, 2021
- 09:32 Support #11696 (Pending Customer Feedback): [SCP ID :##5833##] : KFH Malaysia Buzz : April
- Done. Pending KFH feedback.
April 23, 2021
- 14:44 Support #11665 (Closed - End of life cycle): [SCP ID :##5826##] : Unable to Receive SMS TAC - For...
- Issue closed in SCP.
- 14:44 Support #11662 (Closed - End of life cycle): [SCP D :##5825##] : Login Error Reason
- Issue closed in SCP.
- 14:43 Support #11636 (Closed - End of life cycle): [SCP ID :##5812##] : CMS | No Password Checking - UP...
- Issue closed in SCP.
April 21, 2021
- 14:08 Support #11696 (Closed - End of life cycle): [SCP ID :##5833##] : KFH Malaysia Buzz : April
- Hi,
Kindly attend below request:-
Kindly upload the latest KFH Malaysia Buzz as follows :
File name: KFHMB_Bu... - 12:08 Support #11665 (Pending Customer Feedback): [SCP ID :##5826##] : Unable to Receive SMS TAC - Fore...
- Kah Yan, Apr 15, 2021 11:14 AM:-...
- 12:03 Support #11662 (Pending Customer Feedback): [SCP D :##5825##] : Login Error Reason
- Kah Yan, Apr 14, 2021 11:14 AM:-
Already provided the table and added a scenario for consumer user dormant. - 11:57 Support #11636 (Pending Customer Feedback): [SCP ID :##5812##] : CMS | No Password Checking - UPA...
- Kah Yan, Apr 14, 2021 11:04 AM:-...
April 19, 2021
- 14:39 Support #11623 (Closed - End of life cycle): [SCP ID :##5805##] : Deskmate Update : Libshara Banner
- Done by Lizahwati as per request.
Issue closed in SCP. - 14:38 Support #11639 (Closed - End of life cycle): [SCP ID :##5815##] : Directory Update - Risk Management
- Done by Lizahwati as per request.
Issue closed in SCP. - 14:37 Support #11669 (Closed - End of life cycle): [SCP ID :##5829##] : Deskmate Update : End of employ...
- Done by Lizahwati as per request.
Issue closed in SCP. - 14:35 Support #11641 (Closed - End of life cycle): [SCP ID :##5817##] : KFHOnline Unable to Reset Passw...
- Issue closed in SCP.
- 14:35 Support #11640 (Closed - End of life cycle): [SCP ID :##5816##] : CMS Unable to Reset Password [D...
- Issue closed in SCP.
- 10:55 Support #11683 (Closed - End of life cycle): [SCP ID :##5832##] : DR Patch Versioning
- Hi,
Kindly attend below request:-
Sending the request on behalf of ITG team / DR coordinator, kindly help to veri...
April 16, 2021
- 09:59 Support #11602 (Closed - End of life cycle): [SCP ID :##5793##] : Directory Update - CEO Office, ...
- Done by Lizahwati as per request.
Verified by Azli.
Issue closed in SCP.
April 15, 2021
- 14:19 Support #11669 (Closed - End of life cycle): [SCP ID :##5829##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Please remove Norashikin bin Mohd Kassim Immediately from the deskmate staff di...
April 14, 2021
- 17:19 Support #11665 (Closed - End of life cycle): [SCP ID :##5826##] : Unable to Receive SMS TAC - For...
- Hi,
Kindly attend below request:-
Please help to check on the issue foreign mobile numbers unable to receive TAC ... - 15:06 Support #11643 (Closed - End of life cycle): [SCP D :##5819##] : Directory Update - Finance, Shar...
- Done by Kah Yan as per request.
Verified ok by user.
Issue closed in SCP.
- 10:42 Support #11642 (Closed - End of life cycle): [SCP ID :##5818##] : KFHOnline Unable to Perform Dui...
- Sufian, Apr 9, 2021 11:54 PM:-...
- 10:41 Support #11641 (Pending Customer Feedback): [SCP ID :##5817##] : KFHOnline Unable to Reset Passwo...
- Kah Yan, Apr 10, 2021 04:41 PM:-...
- 10:38 Support #11640 (Pending Customer Feedback): [SCP ID :##5816##] : CMS Unable to Reset Password [DR...
- Kah Yan,Apr 12, 2021 09:47 AM:-...
April 13, 2021
- 15:56 Support #11662 (Closed - End of life cycle): [SCP D :##5825##] : Login Error Reason
- Hi,
Kindly attend below request:-
Kindly help to furnish the info on the login error listed in the attached file ...
April 12, 2021
- 16:41 Support #11643 (Closed - End of life cycle): [SCP D :##5819##] : Directory Update - Finance, Shar...
- Hi,
Kindly attend below request:-
Finance: Please refer attached file
Shariah: Please refer attached file
L...
April 09, 2021
- 17:03 Support #11642 (Closed - End of life cycle): [SCP ID :##5818##] : KFHOnline Unable to Perform Dui...
- Hi,
Kindly attend below request:-
One of our customer informed that they not able to perform the Duitnow fund tra... - 16:45 Support #11641 (Closed - End of life cycle): [SCP ID :##5817##] : KFHOnline Unable to Reset Passw...
- Hi,
Kindly attend below request:-
Customers are unable to reset password due to error message : Error while perfo... - 16:35 Support #11640 (Closed - End of life cycle): [SCP ID :##5816##] : CMS Unable to Reset Password [D...
- Hi,
Kindly attend below request:-
Please help to check issue customer unable to reset password for CMS access.
B... - 16:27 Support #11639 (Closed - End of life cycle): [SCP ID :##5815##] : Directory Update - Risk Management
- Hi,
Kindly attend below request:-
lease proceed with the following updates:
1. Rename and delete units name as...
April 08, 2021
- 10:43 Support #11636 (Closed - End of life cycle): [SCP ID :##5812##] : CMS | No Password Checking - UP...
- Hi,
Kindly attend below request:-
Customer has complained that she is able to access Cash Management Solutions wi...
April 07, 2021
- 10:22 Support #11563 (Closed - End of life cycle): [SCP ID :##5773##] : Unable to Receive TAC SMS
- Kah Yan, Mar 4, 2021 09:40 AM:-...
April 06, 2021
- 14:06 Support #11635 (Closed - End of life cycle): [SCP ID :##5811##] : kfhib13 - server amber light
- Hi,
Kindly attend below request:-
Reported kfhib13 flash light prompted.
Server still up.
explorer file as att... - 13:58 Support #11634 (Closed - End of life cycle): [SCP ID :##5810##] : kfhib14 - server down
- Hi,
Kindly attend below request:-
DR Application server (kfhib14) flashed light prompt and unable to boot up.
U...
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