Activity
From August 20, 2021 to September 18, 2021
September 17, 2021
- 15:57 Support #12338 (Closed - End of life cycle): [SCP ID :##5981##] : IBG OFI W3 NOT PROCESSED
- Hi,
Kindly attend below request:-
Please assist to check why IBG OFI W4 not pickup W3 transaction.
September 13, 2021
- 12:36 Support #12327 (Closed - End of life cycle): [SCP ID :##5978##] : Directory Update - Resigned Sta...
- Done by Lizahwati as per request.
Issue closed in SCP. - 12:35 Support #12318 (Closed - End of life cycle): [SCP ID :##5975##] : Deskmate Update : Staff Movemen...
- Done by Lizahwati as per request.
Issue closed in SCP. - 12:31 Support #12329 (Closed - End of life cycle): [SCP ID :##5979##] : CMS foreign telegraphic transfe...
- Hafiz, Sep 10, 2021:-...
September 10, 2021
- 14:14 Support #12329 (Closed - End of life cycle): [SCP ID :##5979##] : CMS foreign telegraphic transfe...
- Hi,
Kindly attend below request:-
Customer has performed foreign telegraphic transfer since Tuesday but it was un... - 11:59 Support #12327 (Closed - End of life cycle): [SCP ID :##5978##] : Directory Update - Resigned Sta...
- Hi,
Kindly attend below request:-
Please remove the following staff from directory and search button:
Raffela ...
September 08, 2021
- 14:46 Support #12318 (Closed - End of life cycle): [SCP ID :##5975##] : Deskmate Update : Staff Movemen...
- Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
1) Financing Operatio...
September 03, 2021
- 17:26 Support #12194 (Closed - End of life cycle): [SCP ID :##5952##] : VAPT and Source Code Review Fi...
- Issue closed in SCP.
September 01, 2021
- 17:05 Support #12281 (Closed - End of life cycle): [SCP ID :##5969##] : Deskmate Update : New Hire Upd...
- Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
New Hire:
St... - 14:53 Support #12251 (Closed - End of life cycle): [SCP ID :##5964##] : CASH MANAGEMENT SOLUTIONS - SEC...
- Sufian, Sep 1, 2021:-...
- 14:51 Support #12224 (Closed - End of life cycle): [SCP ID :##5959##] : JomPay Auto deduction Issue
- Sufian, Sep 1, 2021:-...
- 12:11 Support #12230 (Closed - End of life cycle): [SCP ID :##5963##] : Deskmate Update : KFH Malaysia ...
- Done by Hafiz as per request.
Verified by Azli.
Issue closed in SCP. - 12:10 Support #12193 (Closed - End of life cycle): [SCP ID :##5951##] : Deskmate Update : End of employ...
- Done by Hafiz as per request.
Issue closed in SCP. - 11:03 Change #11603 (Closed - End of life cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Req...
- This CR has been successfully migrated to production on 27082021.
August 26, 2021
- 14:28 Support #12251 (Closed - End of life cycle): [SCP ID :##5964##] : CASH MANAGEMENT SOLUTIONS - SEC...
- Hi,
Kindly attend below request:-
Customer called Contact Centre to reset the password, however encounter error “...
August 24, 2021
- 15:09 Support #12230 (Closed - End of life cycle): [SCP ID :##5963##] : Deskmate Update : KFH Malaysia ...
- Hi,
Kindly attend below request:-
Please upload the latest KFH Malaysia BUZZ as follows:
File name : August
...
August 22, 2021
- 06:43 Support #12224 (Closed - End of life cycle): [SCP ID :##5959##] : JomPay Auto deduction Issue
- Hi,
Kindly attend below request:-
Customer have an issue with Jompay via KFHonline.
He claimed that he had del...
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