Activity
From November 05, 2021 to December 04, 2021
December 03, 2021
- 18:18 Support #12656 (Closed - End of life cycle): [SCP ID :##6053##] : Holiday Script
- Hi,
Kindly attend below request:-
We need to update CORUS calendar for 2022. Kindly assist to provide the script
... - 16:42 Support #12655 (Closed - End of life cycle): [SCP ID :##6052##] : Deskmate Directory (3/12/2021)
- Hi,
Kindly attend below request:-
Please remove the following staff from deskmate directory:
1) Che Haslina Md...
December 02, 2021
- 15:30 Support #12654 (Closed - End of life cycle): [SCP ID :##6051##] : Deskmate : Staff Directory (2/1...
- Hi,
Kindly attend below request:-
Please amend the phone number of sister Nurul Azima Jasmin as follows:
Divis...
December 01, 2021
- 16:51 Support #12637 (Pending Customer Feedback): [SCP ID :##6045##] : Unable to register IB - KFHOnline
- Hafiz, Dec 1, 2021:-...
- 16:41 Support #12624 (Pending Customer Feedback): [SCP ID :##6036##] : FPX Backdate Transaction
- Hafiz, Nov 25, 202:-...
- 16:38 Support #12616 (Pending Customer Feedback): [SCP ID :##6034##] : CMS Labuan Link
- Hafiz, Nov 23, 2021:-...
- 13:13 Support #12633 (Closed - End of life cycle): [SCP ID :##6042##] : Deskmate Directory Update: Staf...
- Done by Kah Yan as per request.
Issue closed in SCP. - 13:12 Support #12634 (Closed - End of life cycle): [SCP ID :##6043##] : KFHMB Buzz : November
- Done by Kah Yan as per request.
Issue closed in SCP.
November 29, 2021
- 20:42 Support #12637 (Closed - End of life cycle): [SCP ID :##6045##] : Unable to register IB - KFHOnline
- Hi,
Kindly attend below request:-
Customer unable to register KFHOnline due error “session expired”.
Appr... - 10:31 Support #12634 (Closed - End of life cycle): [SCP ID :##6043##] : KFHMB Buzz : November
- Hi,
Kindly attend below request:-
Please upload the November issue of KFHMB Buzz as follows:
File name: Novemb... - 09:50 Support #12633 (Closed - End of life cycle): [SCP ID :##6042##] : Deskmate Directory Update: Staf...
- Hi,
Kindly attend below request:
Kindly remove the following staff from the staff directory.
No.
Staff No.
... - 08:08 Support #12631 (Pending Customer Feedback): [SCP ID :##6041##] : CIB SI - Total Error
- 08:07 Support #12630 (Pending Customer Feedback): [SCP ID :##6040##] : CIB SI Error - 27112021
- 08:07 Support #12631: [SCP ID :##6041##] : CIB SI - Total Error
- Root cause:
PROD instances is not synchronized
Fixes:
1. To replace file in scheduler_consumer.war
\WEB-INF\cl... - 08:07 Support #12630: [SCP ID :##6040##] : CIB SI Error - 27112021
- Root cause:
PROD instances is not synchronized
Fixes:
1. To replace file in scheduler_consumer.war
\WEB-INF\cl...
November 28, 2021
- 09:11 Support #12631 (Closed - End of life cycle): [SCP ID :##6041##] : CIB SI - Total Error
- Hi,
Kindly attend below request:-
Since 26/11/2021, CIB SI having Total error in email notification. Upon checkin...
November 27, 2021
- 10:28 Support #12630 (Closed - End of life cycle): [SCP ID :##6040##] : CIB SI Error - 27112021
- Hi,
Kindly attend below request:-
As per whatsapp communication,please help to check for the SI error encountered...
November 26, 2021
- 08:01 Support #12628 (Closed - End of life cycle): [SCP ID :##6038##] : Missing Notes for Gold and FTT ...
- Hi,
Kindly attend below request:-
This is to formalize the issue encountered earlier this morning after deploymen...
November 25, 2021
- 10:01 Support #12624 (Closed - End of life cycle): [SCP ID :##6036##] : FPX Backdate Transaction
- Hi,
Kindly attend below request:-
Kindly assist to check and revert how this possible to capture backdated transa...
November 23, 2021
- 12:37 Support #12371 (Closed - End of life cycle): [SCP ID :##5991##] : KFHOnline DR readiness - 11/Oct...
- Hafiz, Mon, 15 Nov :-
Summary as below:
0000 - IT Security disable IB connection from external
0055 - All IB Pro...
November 22, 2021
- 17:09 Support #12616 (Closed - End of life cycle): [SCP ID :##6034##] : CMS Labuan Link
- Hi,
Kindly attend below request:-
Please assist to remove KFH CMS Labuan link from appearing when searching using...
November 18, 2021
- 18:14 Support #12611 (Closed - End of life cycle): [SCP ID :##6032##] : Request (RCA) on KFHOnline DR ...
- Hi,
Kindly attend below request:-
To get root cause analysis (RCA) on KFHOnline DR activity encountered during DR...
November 15, 2021
- 17:16 Support #12502 (Closed - End of life cycle): [SCP ID :##6016##] : Failed to Receive SMS TAC
- Kah Yan, Oct 30, 2021:-...
- 17:12 Support #12567 (Closed - End of life cycle): [SCP ID :##6024##] : Deskmate Update: Staff ID and s...
- Done by Hafiz as per request.
Issue closed in SCP. - 17:09 Support #12540 (Closed - End of life cycle): [SCP ID :##6018##] : 2021 EES : AGCE & KFH Malaysia ...
- Done by Hafiz as per request.
Issue closed in SCP. - 17:08 Support #12539 (Closed - End of life cycle): [SCP ID :##6017##] : Staff Directory : New Hire (2/1...
- Done by Hafiz as per request.
Issue closed in SCP.
November 10, 2021
- 09:38 Support #12585 (Closed - End of life cycle): [SCP ID :##6025##] : kfhib13&kfhib19 (DR) Server Fla...
- Hi Hafiz,
Kindly assist below request....
November 08, 2021
- 16:39 Support #12567 (Closed - End of life cycle): [SCP ID :##6024##] : Deskmate Update: Staff ID and s...
- Hi Hafiz,
Kindly attend below request.
*Kindly upload the following staff ID photos:*
1) Law Hock Hua
Fi...
November 05, 2021
- 12:54 Support #12489 (Closed - End of life cycle): [SCP ID :##6015##] : Video in Deskmate
- Kah Yan, Nov 2, 2021:-...
- 11:59 Change #12458 (Pending Customer Feedback): [SCP ID :##6011##] : DuitNow 140 Sender Name
- Quotation provided to Shikin on 28/10/2021.
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