Activity

From February 11, 2022 to March 12, 2022

14:26 Support #12845 (Closed - End of life cycle): [SCP ID :##6181##] : Sanity IB prod and DR environment: Hi,
Kindly attend below request:-
Kindly assist to perform Sanity IB prod and DR environment. We will have IB DR ... Zahir Abd Latif
10:44 Support #12844 (Closed - End of life cycle): [SCP ID :##6180##] : Multiple Error Code Sent for FPX: Hi,
Kindly attend below request:-
Please help to check why multiple error code were sent for 1 FPX transaction.... Zahir Abd Latif
10:41 Support #12843 (Closed - End of life cycle): [SCP ID :##6179##] : Flag Mobile Not working: Hi,
Kindly attend below request:-
As the issue still persist, and our IT App support needs to manually update the... Zahir Abd Latif

15:39 Support #12840 (Closed - End of life cycle): [SCP ID :##6176##] : Unable to Login CMS “System Cur...: Hi,
Kindly attend below request:-
Customer unable to login CMS online banking due to error message “System Curren... Zahir Abd Latif

14:47 Support #12831 (Closed - End of life cycle): [SCP ID :##6167##] : Deskmate :Staff Directory (01.0...: Done by Hafiz.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:31 Support #12833 (Closed - End of life cycle): [SCP ID :##6169##] : SMS Notification Issue: Hi,
Kindly attend below request:-
Customer claimed no SMS Notification received for amount credited to his saving... Zahir Abd Latif

17:40 Support #12831 (Closed - End of life cycle): [SCP ID :##6167##] : Deskmate :Staff Directory (01.0...: Hi,
Kindly attend below request:-
Please remove the following staff from the deskmate directory.
No.
Staff ... Zahir Abd Latif
14:06 Support #12818 (Closed - End of life cycle): [SCP ID :##6154##] : Deskmate :Staff Directory (22.0...: Issue closed in SCP. Zahir Abd Latif

11:00 Support #12818 (Pending Customer Feedback): [SCP ID :##6154##] : Deskmate :Staff Directory (22.02...: Done update as request on 23/02/22 by Lizah. Pending customer feeback. Lizahwati Basirun

17:39 Support #12825 (Closed - End of life cycle): [SCP ID :##6161##] : KFHMB BUZZ: February: Done by Hafiz.
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

19:53 Support #12825 (Closed - End of life cycle): [SCP ID :##6161##] : KFHMB BUZZ: February: Hi,
Kindly attend below request:-
Please upload the February issue of Buzz as follows:
File name: February_22... Zahir Abd Latif

16:22 Support #12818 (Closed - End of life cycle): [SCP ID :##6154##] : Deskmate :Staff Directory (22.0...: Hi,
Kindly attend below request:-
Please update the staff directory as follows:
1) Please add the new hire... Zahir Abd Latif

17:44 Support #12809 (Closed - End of life cycle): [SCP ID :##6147##] : Updated Delegation of Authority...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
17:43 Support #12801 (Closed - End of life cycle): [SCP ID :##6144##] : Deskmate: Staff directory (16.2...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
17:42 Support #12785 (Closed - End of life cycle): [SCP ID :##6136##] : CORUS Gold Report: Issue closed in SCP. Zahir Abd Latif

13:57 Support #12809 (Closed - End of life cycle): [SCP ID :##6147##] : Updated Delegation of Authority...: Hi,
Kindly attend below request:-
Please help to upload the new DOA in http://deskmate.kfh.com.my/index.php?optio... Zahir Abd Latif

17:00 Support #12802 (Closed - End of life cycle): [SCP ID :##6145##] : Unable to login CMS online bank...: Hi,
Kindly attend below request:-
Below email is referred.

Customer unable to reset password due below er... Zahir Abd Latif
14:30 Support #12785 (Pending Customer Feedback): [SCP ID :##6136##] : CORUS Gold Report: Hafiz, Feb 9, 2022:-... Zahir Abd Latif
10:02 Support #12801 (Closed - End of life cycle): [SCP ID :##6144##] : Deskmate: Staff directory (16.2...: Hi,
Kindly attend below request:-
Please amend the following staff details :
1) Please change CEO's name fro... Zahir Abd Latif

16:03 Support #12789 (Closed - End of life cycle): [SCP ID :##6140##] : Deskmate :Staff Directory: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
16:02 Support #12786 (Closed - End of life cycle): [SCP ID :##6137##] : Deskmate :Staff Directory (07/0...: Done by Hafiz.

Issue closed in SCP. Zahir Abd Latif

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B - Production Support » KFH Support