B - Production Support » KFH Support

May 25, 2022

14:39 Support #13031 (Closed - End of life cycle): [SCP ID :##6289##] : SMS Pin Number Invalid

Hi,
Kindly attend below request:-
Customer complaint that he unable to reset his password for CMS account, due to... Zahir Abd Latif

May 23, 2022

17:13 Support #13025 (Closed - End of life cycle): [SCP ID :##6287##] : KFH MySecure Activation Issue

Hi,
Kindly attend below request:-
Customer unable to activate KFH MySecure due to unresponsive page.

He h... Zahir Abd Latif

May 19, 2022

17:05 Support #13019 (Closed - End of life cycle): [SCP ID :##6285##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please remove the following staff from deskmate staff directory.
No.
Staf... Zahir Abd Latif

May 12, 2022

15:27 Support #12967 (Closed - End of life cycle): [SCP ID :##6271##] : Deskmate Staff Directory : Staf...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

15:20 Support #12908 (Closed - End of life cycle): [SCP ID :##6237##] : VAPT Findings TLS 1.0

Issue closed in SCP. Zahir Abd Latif

15:19 Support #12910 (Closed - End of life cycle): [SCP ID :##6239##] : MK TLS 1.2

Issue closed in SCP. Zahir Abd Latif

15:19 Support #12926 (Closed - End of life cycle): [SCP ID :##6246##] : Some Page Cannot be Displayed -...

Issue closed in SCP. Zahir Abd Latif

15:18 Support #12951 (Closed - End of life cycle): [SCP ID :##6259##] : UNABLE TO UPLOAD FOR BULK PAYME...

Issue closed in SCP. Zahir Abd Latif

15:17 Support #12956 (Closed - End of life cycle): [SCP ID :##6264##] : Supportability of Protocol TLS ...

Issue closed in SCP. Zahir Abd Latif

15:17 Support #12962 (Closed - End of life cycle): [SCP ID :##6268##] : Unable to Create Open DuitNow SI

Issue closed in SCP. Zahir Abd Latif

15:07 Support #12999 (Closed - End of life cycle): [SCP ID :##6279##] : FPX Testing Issue - 1C + Multip...

Hi,
Kindly attend below request:-
User is currently perform FPX testing which include below fixes:
- swipe refre... Zahir Abd Latif

May 09, 2022

17:21 Support #12967 (Closed - End of life cycle): [SCP ID :##6271##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Kindly add the following staff into the staff directory list.
Staff ID ... Zahir Abd Latif

17:09 Support #12908 (Pending Customer Feedback): [SCP ID :##6237##] : VAPT Findings TLS 1.0

CF, Apr 8, 2022:-... Zahir Abd Latif

17:05 Support #12910 (Pending Customer Feedback): [SCP ID :##6239##] : MK TLS 1.2

CF, Apr 8, 2022:-... Zahir Abd Latif

17:02 Support #12926 (Pending Customer Feedback): [SCP ID :##6246##] : Some Page Cannot be Displayed - ...

Hafiz, Apr 18, 2022:-... Zahir Abd Latif

16:59 Support #12951 (Pending Customer Feedback): [SCP ID :##6259##] : UNABLE TO UPLOAD FOR BULK PAYMEN...

Hafiz, Apr 26, 2022:-... Zahir Abd Latif

16:56 Support #12952 (Pending Customer Feedback): [SCP ID :##6260##] : Alert on IBG RFI is failing

Kah Yan, May 6, 2022:-... Zahir Abd Latif

16:52 Support #12956 (Pending Customer Feedback): [SCP ID :##6264##] : Supportability of Protocol TLS 1...

Hafiz, Apr 28, 2022:-... Zahir Abd Latif

16:49 Support #12962 (Pending Customer Feedback): [SCP ID :##6268##] : Unable to Create Open DuitNow SI

Kah Yan,May 5, 2022:-... Zahir Abd Latif