Activity
From March 31, 2022 to April 29, 2022
April 29, 2022
- 17:45 Support #12962 (Closed - End of life cycle): [SCP ID :##6268##] : Unable to Create Open DuitNow SI
- Hi,
Kindly attend below request:-
Please help to check as user is not able to create Open Duitnow SI due to limit...
April 28, 2022
- 14:01 Support #12956 (Closed - End of life cycle): [SCP ID :##6264##] : Supportability of Protocol TLS ...
- Hi,
Kindly attend below request:-
There is a vulnerability found during our external penetration test activity an...
April 27, 2022
- 12:53 Support #12952 (Closed - End of life cycle): [SCP ID :##6260##] : Alert on IBG RFI is failing
- Hi,
Kindly attend below request:-
We received an alerts where it shows IBG RFI recon job is failing. This issue a... - 09:45 Support #12945 (Closed - End of life cycle): [SCP ID :##6255##] : KFHMB BUZZ: April
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP. - 09:45 Support #12950 (Closed - End of life cycle): [SCP ID :##6258##] : Directory Update (26/4/2022)
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP.
April 26, 2022
- 16:40 Support #12951 (Closed - End of life cycle): [SCP ID :##6259##] : UNABLE TO UPLOAD FOR BULK PAYME...
- Hi,
Kindly attend below request:-
Customer called to Contact Centre to inform that she was unable to upload for b... - 14:48 Support #12950 (Closed - End of life cycle): [SCP ID :##6258##] : Directory Update (26/4/2022)
- Hi,
Kindly attend below request:-
Please help to update the following:
1. Remove Jeyalani Shaik Mydin from CEO...
April 25, 2022
- 09:52 Support #12945 (Closed - End of life cycle): [SCP ID :##6255##] : KFHMB BUZZ: April
- Hi,
Kindly attend below request:-
Please upload the April Issue of KFHMB Buzz.
The file will be emailed to the...
April 20, 2022
- 15:07 Support #12928 (Closed - End of life cycle): [SCP ID :##6247##] : Deskmate :Staff Directory (18/0...
- Done by Hafiz,
Verified by Azli.
Issue closed in SCP.
April 18, 2022
- 16:48 Support #12928 (Closed - End of life cycle): [SCP ID :##6247##] : Deskmate :Staff Directory (18/0...
- Hi,
Kindly attend below request:-
1) Please move:
i) Mohamad Helmi Bin Sarman to KL M... - 09:42 Support #12926 (Closed - End of life cycle): [SCP ID :##6246##] : Some Page Cannot be Displayed -...
- Hi,
Kindly attend below request:-
Please help to check as some of the page from CMS cannot be displayed.
The pag...
April 12, 2022
- 10:30 Support #12843 (Closed - End of life cycle): [SCP ID :##6179##] : Flag Mobile Not working
- Issue closed in SCP.
April 08, 2022
- 14:40 Support #12894 (Closed - End of life cycle): [SCP ID :##6224##] : KFHOnline Acct Blocked
- Issue closed in SCP.
- 09:39 Support #12910 (Closed - End of life cycle): [SCP ID :##6239##] : MK TLS 1.2
- Hi,
Kindly attend below request:-
Please help to confirm if we are affected. Kindly find the attached email for f...
April 07, 2022
- 15:18 Support #12908 (Closed - End of life cycle): [SCP ID :##6237##] : VAPT Findings TLS 1.0
- Hi,
Kindly attend below request:-
Kindly conduct a feasibility study and impact assessment if we were to disable ...
April 06, 2022
- 14:26 Support #12894 (Pending Customer Feedback): [SCP ID :##6224##] : KFHOnline Acct Blocked
- Kar Chun, Mar 31, 2022:-...
- 14:22 Support #12899 (Closed - End of life cycle): [SCP ID :##6229##] : Deskmate Staff Directory : Staf...
- Done by Lizahwati.
Issue closed in SCP. - 14:20 Support #12896 (Closed - End of life cycle): [SCP ID :##6226##] : Deskmate Banner : Libshara 6 (0...
- Done by Lizahwati.
Issue closed in SCP. - 14:19 Support #12861 (Closed - End of life cycle): [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS...
- Issue closed in SCP.
- 14:19 Support #12802 (Closed - End of life cycle): [SCP ID :##6145##] : Unable to login CMS online bank...
- Issue closed in SCP.
- 14:18 Support #12840 (Closed - End of life cycle): [SCP ID :##6176##] : Unable to Login CMS “System Cur...
- Issue closed in SCP.
- 14:17 Support #12859 (Closed - End of life cycle): [SCP ID :##6194##] : KFH Online - TAC Non Received
- Issue closed in SCP.
- 14:17 Support #12886 (Closed - End of life cycle): [SCP ID :##6216##] : CMS - SMS Pin Number Invalid
- Issue closed in SCP.
- 14:16 Support #12881 (Closed - End of life cycle): [SCP ID :##6212##] : Difference Amount between State...
- Issue closed in SCP.
- 14:15 Support #12860 (Closed - End of life cycle): [SCP ID :##6195##] : MS online Login issue
- Issue closed in SCP.
- 14:15 Support #12781 (Closed - End of life cycle): [SCP ID :##6132##] : SMS Resend After Fallback to Pr...
- Issue closed in SCP.
April 04, 2022
- 09:24 Support #12899 (Closed - End of life cycle): [SCP ID :##6229##] : Deskmate Staff Directory : Staf...
- Hi Hafiz,
Kindly attend below request....
April 01, 2022
- 11:39 Support #12896 (Closed - End of life cycle): [SCP ID :##6226##] : Deskmate Banner : Libshara 6 (0...
- Hi,
Kindly attend below request:-
Please replace the old Libshara banner with the new one.
The image will be e...
March 31, 2022
- 16:23 Support #12886 (Pending Customer Feedback): [SCP ID :##6216##] : CMS - SMS Pin Number Invalid
- Hafiz, Mar 29, 2022:-...
- 16:18 Support #12859 (Pending Customer Feedback): [SCP ID :##6194##] : KFH Online - TAC Non Received
- Hafiz, Mar 22, 2022:-...
- 16:13 Support #12881 (Pending Customer Feedback): [SCP ID :##6212##] : Difference Amount between Statem...
- 16:09 Support #12862 (Closed - End of life cycle): [SCP ID :##6197##] : Unable to Cretae Password for F...
- We notice this issue is the same as issue 6195.
Sufian, Mar 19, 2022:-... - 16:04 Support #12843 (Pending Customer Feedback): [SCP ID :##6179##] : Flag Mobile Not working
- Hafiz, Mar 10, 2022:-...
- 15:56 Support #12781 (Pending Customer Feedback): [SCP ID :##6132##] : SMS Resend After Fallback to Pro...
- 15:16 Support #12894 (Closed - End of life cycle): [SCP ID :##6224##] : KFHOnline Acct Blocked
- Hi,
Kindly attend below request:-
Please confirm how many retry for TAC is allowed before system blocked the acco... - 11:28 Support #12860 (Pending Customer Feedback): [SCP ID :##6195##] : MS online Login issue
- Hafiz, Mar 24, 2022:-...
- 11:22 Support #12858 (Pending Customer Feedback): [SCP ID :##6193##] : KFH CMS Login Failure
- Hafiz, Mar 24, 2022:-...
- 11:17 Support #12840 (Pending Customer Feedback): [SCP ID :##6176##] : Unable to Login CMS “System Curr...
- Hafiz, Mar 24, 2022:-...
- 11:11 Support #12802 (Pending Customer Feedback): [SCP ID :##6145##] : Unable to login CMS online banki...
- Hafiz, Mar 24, 2022:-...
- 10:44 Support #12861 (Pending Customer Feedback): [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS ...
- 10:27 Support #12892 (Closed - End of life cycle): [SCP ID :##6222##] : KFHOnline/CORUS unable to acces...
- Hi,
Kindly attend below request:-
Kindly assist to find the root cause for issue happened on 18/03/2022. We suspe...
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