B - Production Support » Maybank Support » Maybank Custody Support

July 01, 2016

15:18 Support #6398 (Closed - End of life cycle): [SCP ID :##3225##] : eCustody Production - missing va...

Hi,
Kindly attend below request:... Zahir Abd Latif

11:20 Support #6396 (Closed - End of life cycle): [SCP ID :##3223##] : eCustody Production - Missing Tr...

Hi,
Kindly attend below request:... Zahir Abd Latif

June 30, 2016

15:38 Support #6385 (Closed - End of life cycle): [SCP ID :##3211##] : eCustody Production - User unabl...

Issue closed in SCP. Zahir Abd Latif

15:35 Support #6385 (Pending Customer Feedback): [SCP ID :##3211##] : eCustody Production - User unable...

As per informed by user, the client is able to perform first time login without error. thus this issue can be closed.... Ong Wei Kuan

June 28, 2016

15:46 Support #6385 (Closed - End of life cycle): [SCP ID :##3211##] : eCustody Production - User unabl...

Hi,
Kindly attend below request:... Zahir Abd Latif

June 17, 2016

15:14 Support #6342 (Closed - End of life cycle): [SCP ID :##3182##] : eCustody Production - Incorrect ...

Issue closed in SCP. Zahir Abd Latif

June 16, 2016

18:04 Support #6342 (Pending Customer Feedback): [SCP ID :##3182##] : eCustody Production - Incorrect r...

Hi Zahir,
Please assist to follow up this issue. If there is no update from bank, we should close this issue at ou... Ong Wei Kuan

June 15, 2016

12:14 Support #6322 (Closed - End of life cycle): [SCP ID :##3171##] : eCustody Trade Amendment

Issue closed in SCP. Zahir Abd Latif

12:13 Support #6351 (Closed - End of life cycle): [SCP ID :##3189##] : eCustody Production - ACCOUNT IN...

Issue closed in SCP. Zahir Abd Latif

10:17 Support #6322 (Pending Customer Feedback): [SCP ID :##3171##] : eCustody Trade Amendment

Last patch provided on 13-06-2016. Pending customer feedback.
Hi Zahir,
Please assist to close this case. Ong Wei Kuan

10:10 Support #6342: [SCP ID :##3182##] : eCustody Production - Incorrect record of Trade in Settlement...

1. From the log file, the approval process for three transactions done successfully without error.
2. Checked from ... Ong Wei Kuan

10:04 Support #6351 (Pending Customer Feedback): [SCP ID :##3189##] : eCustody Production - ACCOUNT INF...

1. The rec type value in DB is empty, this leads to system not able to perform data mapping and thus result in displa... Ong Wei Kuan

June 14, 2016

15:23 Support #6351 (Closed - End of life cycle): [SCP ID :##3189##] : eCustody Production - ACCOUNT IN...

Hi,
Kindly attend below request:
For ACCOUNT INFO > Corporate Action, summary page shown unknown on the Status fo... Zahir Abd Latif

June 10, 2016

16:40 Support #6342 (Closed - End of life cycle): [SCP ID :##3182##] : eCustody Production - Incorrect ...

Hi,
Kindly attend below request:
Client perform trade upload and found out the total record of trade which succes... Zahir Abd Latif

June 07, 2016

17:50 Support #6322 (Closed - End of life cycle): [SCP ID :##3171##] : eCustody Trade Amendment

Hi Wei Kuan
Kindly attend this issue.
Thank you Ahmad Hazri