Activity

From September 26, 2013 to October 25, 2013

October 25, 2013

17:37 Support #3833 (Closed - End of life cycle): [SCP ID# 1367] : 20131025/Prod/RCMS/MY/Error/MYSAMLG/...
Dear Penril Team,

Kinldy check problem reported by customer below.
Customer unable to login with error Error in ...
William Gozali Tan
17:28 Support #3831 (Pending Customer Feedback): [SCP ID# 1363] : RCMS Production patch and HA testing
Already reply email from Zaireen regarding the issue. Request result for query to make sure the given user actually h... Anwar Khairul
17:09 Support #3831 (Closed - End of life cycle): [SCP ID# 1363] : RCMS Production patch and HA testing
Dear Penril Team,

BBO did change the password history but no button for Checker to authorize. Please help to che...
William Gozali Tan

October 18, 2013

09:58 Support #3807 (Closed - End of life cycle): [SCP ID# 1290] : Re-usable OTP twice
Dear Penril Team,
Kindly check problem below.
Our Customer claim they can re-use the OTP token no twice in log in a...
William Gozali Tan

October 17, 2013

16:28 Support #3701 (Pending Customer Feedback): [SCP ID# 1186] : Request Onsite Standby for 23rd Floor...
Hartanto Boby
16:27 Support #3792 (Pending Customer Feedback): SCP ID# 1289 : RCMS Pin Cover Letter with Null Value
"Select u.u_user_id, u.u_user_alias, u.secondary_id from tb_am_user u join tb_am_user_ext e on u.u_user_id = e.e_user... Hartanto Boby
16:19 Support #3792 (Closed - End of life cycle): SCP ID# 1289 : RCMS Pin Cover Letter with Null Value
Dear Penril,

Kindly provide SQL to to extract from RCAS DB how many Company effected. (Name Null)
We already l...
William Gozali Tan

October 02, 2013

14:53 Support #3701 (Closed - End of life cycle): [SCP ID# 1186] : Request Onsite Standby for 23rd Floo...
Dear Sir,

We required Onsite Standby for our 23rd Floor Server relocation schedule on 5/10/2013.
We already ema...
William Gozali Tan

October 01, 2013

10:59 Support #3598 (Pending Customer Feedback): [SCP ID : 978] USER ID NOT APPEAR IN RCAS - PINGEN
userId data was not created properly as there was error during creation. Has advised the user to recreate the userId. Hartanto Boby
10:57 Support #3606 (Pending Customer Feedback): [SCP ID : 1036] RCAS - Admin User Maintenance Error
fix by restarting the websphere and redeploy the same file Hartanto Boby
 

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