Activity

From October 24, 2013 to November 22, 2013

November 15, 2013

13:01 Support #3937 (Rejected - End of life cycle): SCP ID# 1492 : Password sent via sms not received
*Customer is not receiving PW via SMS*
MGCC has reset password on 14.11.2013 and 15.11.2013. Under Audit Log- Listin...
William Gozali Tan
11:07 Support #3936 (Rejected - End of life cycle): SCP ID# 1488 : 20131106/RCMS/MY/BBOChanges on user ...
I've key in below username wrongly as AHAMD instead of AHMAD as attached below. Rectification have been done in RCMS.... William Gozali Tan

November 07, 2013

12:25 Support #3911: [SCP ID# 1441]: 20131101/Prod/RCMS/MY/Query/-/RCMS Pin Cover Letter/00EZDBTEH
Attached is the script provided to client Hartanto Boby
12:11 Support #3911 (Closed - End of life cycle): [SCP ID# 1441]: 20131101/Prod/RCMS/MY/Query/-/RCMS P...
Due to the new column defined in RCAS, the existing IDs have this field as null value, and it has been printing null ... William Gozali Tan

October 25, 2013

17:37 Support #3833 (Closed - End of life cycle): [SCP ID# 1367] : 20131025/Prod/RCMS/MY/Error/MYSAMLG/...
Dear Penril Team,

Kinldy check problem reported by customer below.
Customer unable to login with error Error in ...
William Gozali Tan
17:28 Support #3831 (Pending Customer Feedback): [SCP ID# 1363] : RCMS Production patch and HA testing
Already reply email from Zaireen regarding the issue. Request result for query to make sure the given user actually h... Anwar Khairul
17:09 Support #3831 (Closed - End of life cycle): [SCP ID# 1363] : RCMS Production patch and HA testing
Dear Penril Team,

BBO did change the password history but no button for Checker to authorize. Please help to che...
William Gozali Tan
 

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