B - Production Support » Maybank Support » Maybank RCAS Support

December 02, 2013

17:37 Support #3987 (Rejected - End of life cycle): ID : 1639 - Fw: 20131202/Prod/RCMS/SG/Query/CEHINTL...

Company: CEH INTERNATIONAL PTE LTD
Corporate ID: CEHINTL
User ID: SGCEHINTL2D, SGCEHINTL3D
Description of proble... Ahmad Hazri

16:29 Maybank RCASChange Request Enhancement #3596 (Closed - End of life cycle): CR - CIF-Special Character

completed and deployed to production and no issue reported. Anonymous

November 26, 2013

15:04 Support #3970 (Rejected - End of life cycle): SCP ID# 1586 : Additional/RCMS/SAPURAKENCANA PETROL...

Dear Boby/Penril Support
Please assist to check. We hit this issue again.
Attached logs for date 15 and 25 of Nov... William Gozali Tan

November 15, 2013

13:01 Support #3937 (Rejected - End of life cycle): SCP ID# 1492 : Password sent via sms not received

*Customer is not receiving PW via SMS*
MGCC has reset password on 14.11.2013 and 15.11.2013. Under Audit Log- Listin... William Gozali Tan

11:07 Support #3936 (Rejected - End of life cycle): SCP ID# 1488 : 20131106/RCMS/MY/BBOChanges on user ...

I've key in below username wrongly as AHAMD instead of AHMAD as attached below. Rectification have been done in RCMS.... William Gozali Tan