Activity

From March 06, 2015 to April 04, 2015

10:14 Support #5238 (Pending Customer Feedback): [SCP ID :##2611##] : Request Order SD617764 & Change O...: -Had proposed a new solution that will solve the current 4K file size limitation and also not dependent on the WebSph... Ong Wei Kuan

09:58 Support #5208 (Closed - End of life cycle): [SCP ID :##2602##] : RE: 20150303/RCMS/REPORT/MYSRIMA...: Issue closed in SCP. Zahir Abd Latif

11:52 Support #5239 (Closed - End of life cycle): [SCP ID :##2612##] : RCMS - User Linking (Regional): Issue closed in SCP.
Refer email: Re: [Request ID :##2612##] : RCMS - User Linking (Regional)/INC000000375866/INC00... Zahir Abd Latif

17:32 Support #5239 (Pending Customer Feedback): [SCP ID :##2612##] : RCMS - User Linking (Regional): Hi Zahir,
Our investigation was completed, please assist to close this issue at our end. Ong Wei Kuan
17:32 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional): Update:-
-Checked from the log, RCAS got error code 67 from HSM, no mapped error description in HSM documentation.... Ong Wei Kuan
12:07 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional): Issue update:
After receive the log from BII the HSM return error 67 and we can't find its error description from ... Stephanie Sufrapto
12:02 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional): Dear Stephanie,
Any updates on this case?
Thanks. Zahir Abd Latif

17:27 Support #5239 (Development / Work In Progress): [SCP ID :##2612##] : RCMS - User Linking (Regional): Issue Update:
Receive the latest update from use on 12/03 and still return error code 95
Waiting for user for B... Stephanie Sufrapto
17:04 Support #5238 (Development / Work In Progress): [SCP ID :##2611##] : Request Order SD617764 & Cha...: Issue Update :-
Root Cause:-
1. Token not uploaded into DB
- Pending approval from Checker.
2. Internal Serve... Ong Wei Kuan

17:51 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional): Hi Stephanie,
Only issue 51 is related with RCAS. TQ. Ong Wei Kuan
17:45 Support #5239 (Closed - End of life cycle): [SCP ID :##2612##] : RCMS - User Linking (Regional): Hi kindly attend to customer's enquiry below:
For the issue #51, We alreadycheck from the logs which we got from R... William Gozali Tan
15:56 Support #5238: [SCP ID :##2611##] : Request Order SD617764 & Change Order IM402992 : Toke Upload ...: Hi Stephanie,
Please assist on this issue. TQ. Ong Wei Kuan
15:54 Support #5238 (Closed - End of life cycle): [SCP ID :##2611##] : Request Order SD617764 & Change ...: Wei Quan
kindly assist below issue... Ahmad Hazri

10:30 Support #5208: [SCP ID :##2602##] : RE: 20150303/RCMS/REPORT/MYSRIMAS/Unable to authorize payment...: Updates :-
-On 04-03-2015, BBO had reset the token for the user, however, user still not able to proceed with the pa... Ong Wei Kuan

Also available in: Atom

B - Production Support » Maybank Support » Maybank RCAS Support