B - Production Support » Maybank Support » Maybank RCAS Support

June 30, 2015

11:35 Support #5378 (Closed - End of life cycle): [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log - No...

Issue closed in SCP. Zahir Abd Latif

11:10 Support #5359: [SCP ID :##2700##] : 2015/06/16/RCMS/MYSMARTF/Unable to stop transaction (00XINJTO...

Hi Zahir,
Please assist to follow up this case with customer again, and close it if still no update from customer. Ong Wei Kuan

11:07 Support #5378 (Pending Customer Feedback): [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log - No ...

Hi Zahir,
Please assist to close this case. Ong Wei Kuan

June 26, 2015

22:00 Support #5378 (Development / Work In Progress): [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log ...

Checker and maker belongs to different group, thus it is why checker can't see the activity done by maker. To check t... Ong Wei Kuan

20:22 Support #5378: [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log - No record under Checker's Audit...

Hi Stephanie,
Sorry for inconvenience. Zahir Abd Latif

20:16 Support #5378: [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log - No record under Checker's Audit...

This SCP ID and title is differ with the description. And, RCAS do not have FTT. Please check. Thanks. Ong Wei Kuan

20:07 Support #5378 (Closed - End of life cycle): [SCP ID :##2720##] :20150625/PROD/RCAS/Audit Log - No...

Hi,
Kindly attend below request:... Zahir Abd Latif

June 25, 2015

15:27 Support #5323 (Closed - End of life cycle): [SCP ID :##2672##] : Primary State not showing the ri...

Issue closed in SCP. Zahir Abd Latif

June 24, 2015

14:25 Support #5359 (Pending Customer Feedback): [SCP ID :##2700##] : 2015/06/16/RCMS/MYSMARTF/Unable t...

Waiting for customers feedback. Zahir Abd Latif

June 17, 2015

09:44 Support #5359 (Closed - End of life cycle): [SCP ID :##2700##] : 2015/06/16/RCMS/MYSMARTF/Unable ...

Hi,
Kindly attend below request:... Zahir Abd Latif