B - Production Support » Maybank Support » Maybank RCAS Support

December 03, 2015

10:21 Support #5626 (Closed - End of life cycle): [SCP ID :##2834##] : Upgrading from IE8 to IE11.

Issue closed in SCP. Zahir Abd Latif

December 02, 2015

18:15 Support #5758 (Work Completed-End life cycle): [SCP ID :##2876##] : Security Matrix script for RCAS.

Sent the query to RCMS team.
Waiting for confirmation Stephanie Sufrapto

15:55 Support #5758 (Work Completed-End life cycle): [SCP ID :##2876##] : Security Matrix script for RCAS.

Hi,
Kindly attend below request:... Zahir Abd Latif

10:36 Support #5727 (Pending Customer Feedback): [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid a...

Update from Wei Kuan, Nov 24, 2015 04:40 PM:-... Zahir Abd Latif

10:26 Support #5696 (Pending Customer Feedback): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONGY...

Reply from Mohana, Nov 24, 2015 09:37 AM:-
Hi Penril,
Required logs has been overwritten in the servers. We hav... Zahir Abd Latif

10:23 Support #5686 (Pending Customer Feedback): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuc...

Reply from Mohana, Nov 24, 2015 09:48 AM:-
Hi Penril,

Required logs has been overwritten in the servers. We ha... Zahir Abd Latif

November 24, 2015

11:55 Support #5727 (Closed - End of life cycle): [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid ...

Hi,
Kindly attend below request:
Please assist to check on below.
REQUEST TYPE : ERROR
SEVE... Zahir Abd Latif

November 23, 2015

18:21 Support #5686 (Development / Work In Progress): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/...

Hi Zahir,
I'd replied the email on 16 November, please assist to follow up with Maybank Team for the requested log... Ong Wei Kuan

18:19 Support #5696 (Development / Work In Progress): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/...

Hi Zahir,
I'd replied the email on 18 November, please assist to follow up with Maybank Team for the requested log... Ong Wei Kuan

November 18, 2015

16:05 Support #5696 (Closed - End of life cycle): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONG...

Hi,
Kindly attend below request:... Zahir Abd Latif

10:16 Support #5685 (Closed - End of life cycle): [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provid...

Update by Wei Kuan, Nov 17, 2015 09:34 AM:-... Zahir Abd Latif

November 17, 2015

18:12 Support #5686: [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuccessful. Invalid Authorisati...

waiting log file from Maybank. Ong Wei Kuan

November 16, 2015

22:24 Support #5686 (Closed - End of life cycle): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsu...

Hi Wei Kuan
kindly attend this issue Ahmad Hazri

22:17 Support #5685: [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provider (SD917163 & IM606623)

Hi Ateh,
Any further description for this case? Ong Wei Kuan

22:15 Support #5685 (Closed - End of life cycle): [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provid...

Wei Kuan
Kindly attend this case Ahmad Hazri

November 12, 2015

16:52 Support #5626 (Pending Customer Feedback): [SCP ID :##2834##] : Upgrading from IE8 to IE11.

Got confirmation from Maybank, will include the update for some alignment change in jsp in RCAS release 5. Will go LI... Ong Wei Kuan